Le client n'a pas laissé de commentaire.ROBERT O.
Customer Reviews for Storage Solution Fontana
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Fontana, CA 92336
(North of Foothill Blvd on Palmetto ave)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au sam : 9h30 am à 5h30 pm
- Dim : 10h am à 4h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
My Share 24/7 was not activated when I arrived at 08:30 am. The office didn't open until 09:30 am. I contacted customer service and she explained I was set up for Share 24/7 but for some odd reason, it wasn't saved. The keys were in the lock box. Interesting enough, the office personnel opened up at 09:00 am and not 09:30 am as stated. Office personnel was very nice. She was the only positive review for me.KIMBERLY A.
Le client n'a pas laissé de commentaire.Carlos A.
keeping good serviceSergio C.
Overcharged for fuel and the service person couldnt modify the processingCHRISTOPHER M.
Le client n'a pas laissé de commentaire.EDGAR G.
Le client n'a pas laissé de commentaire.MELVIN Q.
All was very goodLARRY J.
Le client n'a pas laissé de commentaire.CECILIA J.
Le client n'a pas laissé de commentaire.Nicole M.
Le client n'a pas laissé de commentaire.ALEXANDER H.
Person was absent . Did online checking.RAJDEEP SINGH S.
Le client n'a pas laissé de commentaire.Laura M.
Le client n'a pas laissé de commentaire.salvador R.
Emily was extremely helpful and polite. She took care of my rental drop off in no time, excellent customer service and great sense of humor!Luis P.
The link took time to load but overall the process was easyAshley S.
Le client n'a pas laissé de commentaire.MARJORIE G.
You did great. I was in and out in 10 minutes. Excellent service à la clientèle.MARJORIE G.
Le client n'a pas laissé de commentaire.MARTIN D.
We are having issues leaving the truck. The lock it came with will not lock in order for us to lock the truck. Wait time for U-Haul customer service is 10-15 minutes. Ridiculous. Will never go with U-Haul ever again. Too complicated.Jessica H.
Le client n'a pas laissé de commentaire.Tawaun C.
Le client n'a pas laissé de commentaire.Ever M.
Le client n'a pas laissé de commentaire.Diana R.
Le client n'a pas laissé de commentaire.James S.
Great service , Great experienceCarlos C.
Initial appointment issues due to out of service vehicle, one hour delay... next vehicle has a slipping transmission, security questionable. Our experience was terrible,Theo S.
keep doing a good jobDangelo H.
Great Customer Service would Love to go back :)Erandenid G.
Mileage was incorrect on truck on ck out gas was incorrect on ck out Pictures sent Truck was filthy inside and out We swept it out and cleaned up the truck in back and in cab I will never use that place again!!!!!!Regina G.
Le client n'a pas laissé de commentaire.cornelia S.
Good Job everyone!Neil P.
Le client n'a pas laissé de commentaire.Jae L.
Le client n'a pas laissé de commentaire.ruth A.
Le client n'a pas laissé de commentaire.justin M.
Le client n'a pas laissé de commentaire.Dorothy T.
Le client n'a pas laissé de commentaire.William H.
Le client n'a pas laissé de commentaire.Melinda T.
I cannot view my contract. I don't understand why additional amount was moved from my account. I feel this should be available.Dorothy T.
Staff was great, I got there within 10 minutes of closing and she was still incredibly polite. I didn't see any improvements necessary from my experience.Lyndsey F.
Le client n'a pas laissé de commentaire.Amanda R.
Le client n'a pas laissé de commentaire.Adam C.
Le client n'a pas laissé de commentaire.leana I.
There is nothing that needs to improve, Alexis V. did i excellent job, she answered all my questions and was very helpfull.Rudy D.
Le client n'a pas laissé de commentaire.Danielle B.
The Customer Service was on point! Thanks again.Bradley K.
the office was clean and so was the uhaul...the receptionist was professional, friendly, and very nice...will recommend this location to anyone!Twanda T.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.NESTER R.
Le client n'a pas laissé de commentaire.Stephanie S.
Le client n'a pas laissé de commentaire.Wentao D.
Nice Costumer ServiceLorenzo R.
Le client n'a pas laissé de commentaire.Fermin G.
My experience was great. I honestly don't believe you can improve on. The staff at the location was very informative and nice.Angela V.
Customer service was great and very well attitudeCLEOPHUS J.
If you can be open on Sundays on more locations that will be great!Jose B.
Highly recommended!!SILVANA M.
Alexis was great !Nicole C.
When I picked the truck at the location immediately when I open the front door, the truck reeked of cigarette smoke. The previous driver was a heavy smoker. I'm extremely disappointed because I let the location aware and they couldn't help me out because they didn't have another truck for rent and after calling customer service the operator on the other end was extremely rude and made me feel Uhaul doesn't care to provide excellent customer service to their customers. So for sure in the future I won't be renting from Uhaul, unless you can make stricter rules about not smoking inside the trucks.Ricardo M.
I was charged for extra mileage. However, my total trip was under the 114 miles I was allotted. Here is a link to my total trip: tinyurl.com/ybuvtl5w My trip was ~65 miles. There is no way my trip reached anywhere close to 126 miles. I would like my money back.jesus J.
Le client n'a pas laissé de commentaire.Derek B.
The lady servicing me was awesome...thanks!!!Lester J.
Drop off went smoothlyMaricel G.
Le client n'a pas laissé de commentaire.Melanie Z.
The only unexpected problem I had was that I was told when I checked in that my card couldn't be used for payment because it's pre-paid debit card. I booked online and didn't get notified at that time. Luckily I was able to give a cash deposit and was able to leave my car while I moved. I didn't have help and I'm thankful for the kindness and service I received.Martha W.
Awesome customer service, thank youmatthew B.
The staff, Alexis, was very helpful and professional. She made sure my needs were met.Regina B.
Great customer service!janice D.
This location did not have the appliance dolly that I requested, which was very inconvenient. But Alexis provided great customer service and the truck was in good condition. This location was the second one I had to go to yesterday because the one closer to me did not have the truck at the appointed time almost 3 hours earlier. Because of that, I had to load the truck at night, which I was not pleased about.kinwa L.
Le client n'a pas laissé de commentaire.Scott M.
Le client n'a pas laissé de commentaire.Silvia B.
Improve your parking area for customers.Arthur M.
Le client n'a pas laissé de commentaire.ANGIE C.
Le client n'a pas laissé de commentaire.Felix J.
Le client n'a pas laissé de commentaire.mark V.
They were very helpfulJUAN O.
Customer Service was very good. Explained everything well.Randolph G D.
Le client n'a pas laissé de commentaire.CARLOS B.
The truck we rented had no gas cap, we were not told that it was missing, so we drove back to the location to see if we could get the missing gas cap or switch out trucks. We were told "oh we know it's missing." My question is if the location knew it was missing, shouldn't they have mentioned that to the people renting it? Not to mention I was charged for the additional 4 miles I was over (even though the 4 miles was used going back to the rental place)JANNICE J.
Le client n'a pas laissé de commentaire.Fredick H.
Le client n'a pas laissé de commentaire.ELIZABETH C.
Clerk was extremely pleasant and helpful. However, she was not adequately trained to use the P.O.S. for online rental reservations or equipment return. It took 15 minutes and off site phone guidance to complete the pick-up process and 20 minutes for the turn-in.Joseph M.
Le client n'a pas laissé de commentaire.WHITNEY H.
Great customer service!!ZINNIA G.
Le client n'a pas laissé de commentaire.TAMMIE D.
Le client n'a pas laissé de commentaire.JACK A.
It was a very good exerience and gret customer service.JULIE W.
Le client n'a pas laissé de commentaire.Maynor V.
The staff was extremely helpful and polite. Best experience with u-haul yetANDREA B.
Le client n'a pas laissé de commentaire.Daniel D.
Person that we rented from was very nice & explained everything thoroughly. Would definately rent from here again.BRUCE C.
Le client n'a pas laissé de commentaire.CLARENCE F.
Le client n'a pas laissé de commentaire.JUAN B.
Excellent customer service and top notch equipment. Great experience overall.PAM M.
The truck was not there at 10am as it was supposed to be. We had to call and wake the person up to get the truck. We didn't actually get the truck until after 11am. The man there said he forgot.JAMES W.
After online reservation, it took over an hour for the associate to get me my truck, very frustrating. I ended up getting on the computer there with a manager on the other end of the phone as the associate there was a complete moron. Rented the truck @ 7pm and dropped it back off at 3am same night and this location was trying to charge me for 2 days. Manager ended up making things correct as they should have been initially so it all worked out. Would Never do business with this location again & very unhappy my reservation didnt go to the Florida Ave location as I worked with them before and it was a pleasure/closer to where I was.CHRIS C.