Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The location was great no issues. My issue lies with uhaul itself. The scheduling of my movers from moving.com. I rented a truck for 24 hours on 10/28 along with movers. From some stupid reason uhaul changed my date and booked movers for 10/29. Why in the world would I need movers AFTER I TURN IN THE TRUCK!
LACIE MARCHIAFAVA
Évaluation :
5
Le client n'a pas laissé de commentaire.
frederick green
Évaluation :
4
The sales person at this location was very professional!!!
ANTHONY COLEMAN
Évaluation :
3
Le client n'a pas laissé de commentaire.
Synthia Carroll
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tanya Hobbie
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Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jessica Campbell
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Kellow
Évaluation :
5
Le client n'a pas laissé de commentaire.
Yvonne Hyman
Évaluation :
3
Le client n'a pas laissé de commentaire.
Jaylen Smith
Évaluation :
5
Rented a uhaul van from Storage Solutions of McComb. Kathy was very knowledgeable and informative about the rental process. Hope I never have to rent a uhaul again. But if I do, I will definitely go back to McComb Storage Solutions.
David Dickinson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Christian Reimonenq
Évaluation :
5
Extremely friendly and helpful, and the equipment was in excellent condition. Quality service.
Budd Hirons Jr
Évaluation :
3
Le client n'a pas laissé de commentaire.
Roderick Matthews
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carl Pigott
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra Tyson
Évaluation :
3
Check the tire tread before renting out
Sherry Rossie
Évaluation :
4
Le client n'a pas laissé de commentaire.
wellman baptist church
Évaluation :
5
Le client n'a pas laissé de commentaire.
Deborah Goggins
Évaluation :
5
nothing. all was well.
MICHAEL BRYAN
Évaluation :
5
The lady on-site is a gem! Hold on to her
ROBERT REYNOLDS
Évaluation :
5
The manager at this facility has always been polite and helpful ~ Outstanding Service!
SAMUEL BELL
Évaluation :
5
Fast and friendly service at this location always. I rent Uhauls a lot and always try to pickup and drop off to this location.
Deirdre Cheek
Évaluation :
5
have coffee ready
Mike Johnston
Évaluation :
5
Le client n'a pas laissé de commentaire.
shawn bateaste
Évaluation :
5
Expect the manager at Storage Solutions to be kind, polite and efficient ~ Always a good U-Haul rental experience at Storage Solutions in McComb, Mississippi!
SAMUEL BELL
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Lancaster
Évaluation :
3
Le client n'a pas laissé de commentaire.
WILLIAM EDWARD COWDEN
Évaluation :
3
The attendant was a little rude. I said I just received a call to go pick up the truck and she said she didn't talk to me. We keep going back and forth and then she finally listened to me and go my name correct.
Mary-Anne Thormas
Évaluation :
5
The manager was excellent. I would use this Uhaul / storage again.
Sonya Woods
Évaluation :
5
Very clean and easy access for the pickup.
Scott Hollenhead
Évaluation :
5
Great experience throughout!
Rosealyn Monk
Évaluation :
5
Nothing, it was the first move l had. It was awesome. Thank you. Got the job done early then expected. Will use again for future needs.
Deborah Moss
Évaluation :
5
Le client n'a pas laissé de commentaire.
johnnie clark
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lila Tippit
Évaluation :
5
Local location was awesome. Went above and beyond. Big issue I had with uhaul as a company is that I reserved a 26' truck well in advance and I wouldn't have called on 8/6 to confirm my unit I wouldn't have known that a truck was NOT available until I showed up at 630am to pick up. This is shameful during a stressful like moving. Local location saved the day by coming in early to clean and have a 20' available.
Michael Reynolds
Évaluation :
5
Kathy is an exceptional Representative for Uhaul/McComb. If other locations were as speedy and efficient as Kathy Uhaul would be great!!
Troy Durkes
Évaluation :
3
My dad ( Ronald Moore) went in to pay the bill and arrived at 11:10 and the lady was walking out and told him that he could pay his bill online and that they closed at 11:30. She didn't offer to go back in and take his payment. I am looking online to see how to get this paid for them but I can't find a total or option to pay. Very Frustrating! Wouldn't have taken the lady much time to just take his payment and be done with it, especially with it being 20 minutes before they were suppose to close anyway.
Ronald Moore
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammie Haynes
Évaluation :
2
I first made reservations for truck rental at u-haul wanda's Flea market on heat 51 in Mccomb,ms about 2weeks ago. I show up to pick the truck up. Uhaul rental business is closed. I call the owner & she said my reservation was not in compter. I watched the girl down load my data in the computer with a committment to picked the rental @3:30 pm. I get a call from home office in Jackson ms to pickup the truck @ 2:00 pm. I then had to call another u-haul dealer and luckily this is where my reservation was sent to! I had no one call me. I located the truck due to my dilgence and it was dirty inside. The lady at Storage solutions was nice! uhaul Corp. should revoke Wanda,s handling there business!
dale perdeye
Évaluation :
5
We picked up outside of normal business hours and spent a lot of time on the phone with 24/7 service. If the email would have contained instruction on how to ensure your location on your phone was configured correctly it would have avoided a lengthy call and the hold time was excessive. The service rep on the phone was extremely pleasant and helpful.
Michael Reynolds
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kimberly Brown
Évaluation :
3
Le client n'a pas laissé de commentaire.
David Heintz
Évaluation :
3
The pickup location was nice. But the customer service line to help was awful. It was not a good experience. The emergency line , was answered by a man who " didn't work for uhaul anymore" so we were stranded for a while. The lady at the Hattiesburg location was helpful and compensated my unit that was " unrentaable" so she upgraded for free. Nice.
Eric Horton
Évaluation :
5
Oui
Dorothy Howell
Évaluation :
4
Le client n'a pas laissé de commentaire.
Krystal Montgomery
Évaluation :
5
The customer service was great I got my uhaul at a reasonable price and pick up and drop off times were very convenient.
Latasha Smith
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelby Bowman
Évaluation :
5
Le client n'a pas laissé de commentaire.
david williams
Évaluation :
5
Nice lady
Jack Martin
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sophia Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stacy Wells
Évaluation :
5
Le client n'a pas laissé de commentaire.
THERESA BRAZILE
Évaluation :
3
Our reservation was bounced around and we were charged more for mileage because of the move of our reservation.
John Kelly
Évaluation :
5
You need some pick ups available in McComb.
edward hutchins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lynn Gilmore
Évaluation :
5
Le client n'a pas laissé de commentaire.
katrina barnes
Évaluation :
3
Never used the unit had to cancel due to unexpected changes. Swift response from workers
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Premières impressions
Évaluation :
5
Very fast and easy pickup and drop off! Great people to deal with!
Jake Ryan
Évaluation :
4
Le client n'a pas laissé de commentaire.
Muriel Spencer
Évaluation :
5
Le client n'a pas laissé de commentaire.
Charles Parker
Évaluation :
3
Le client n'a pas laissé de commentaire.
Michael Hudson
Évaluation :
4
THE TRUCK WAS OLD AND MADE ALOT OF RATTLING
GARRY SMITH
Évaluation :
4
Le client n'a pas laissé de commentaire.
shawn heidingsfelder
Évaluation :
4
Le client n'a pas laissé de commentaire.
TIM PARTRIDGE
Évaluation :
4
nice facility very clean
HAROLD TAYLOR
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Premières impressions
Évaluation :
4
The trailer was terrible. It felt dangerous to drive with. Would never rent another trailer based on this experience.
Pyran Taylor
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Allain
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cheryl Lassere
Évaluation :
3
Le client n'a pas laissé de commentaire.
Timothy Phillips
Évaluation :
5
Very friendly staff
Privacy Request
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Noris Landry
Évaluation :
3
Le client n'a pas laissé de commentaire.
Neantron Jackson
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Laster
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark Aune
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda LeBoeuf
Évaluation :
5
Speedy and courteous customer service, it was a wonderful customer service experience.
SYLVIA WHITE
Évaluation :
5
There is nothing Your Sale person at the place was very nice. Had the truck ready to go.
Rhonda Nevels
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEFF COOPER
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank Rugeley
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Varnado
Évaluation :
5
This location, Storage Solutions of McComb, is excellent. The facility is clean, well-maintained, and secure. The management is top notch, friendly, and very professional. I highly recommend this location to anyone.
Mike Lofton
Évaluation :
4
s/o
Taylor Gregory
Évaluation :
3
Online will sign in as a problem
Also it asked me where I was moving to
But I was not moving to anywhere
But I was forced to put an address in the box
Maybe there should be a choicethat says I'm not
Randall Thomas
Évaluation :
5
Le client n'a pas laissé de commentaire.
MAKITA WINDING
Évaluation :
5
When I picked up the trailer Kathy (the agent) said there was a notation that UHaul would like it returned to a Hartford location rather than my local office which wouldn't have been a problem. But when I called the 800# there was no record or note of that in the system.
Stevan Farkas
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katrina Wren
Évaluation :
5
Nice
Adrien Houff
Évaluation :
5
Le client n'a pas laissé de commentaire.
freddye green
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sherry Sigler
Évaluation :
5
The place I picked up the truck from was great. But I need to say that U-Haul needs to fire every person in their Jackson,Mississippi office. These are the worst, I think AT&T does a better job than these people. I will never rent from U-HAUL again
Noah Chiasson
Évaluation :
5
Service was great very polite took care of me within minutes while she was handling other business great multitasking skills
Privacy Request
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
STACY DILLON
Évaluation :
5
Mileage should be UNLIMITED due to U-Hauls being used for Out Of Town Purpose As Well.No problems with the Vehicle just the charge for the mileage is Ridiculous when traveling out of town.
anglia harris
Évaluation :
5
Always willing to help
Linda Jones
Évaluation :
4
Le client n'a pas laissé de commentaire.
BECKY WELLS
Évaluation :
5
Kathy was awesome! Highly recommend.
Greg Kohn
Évaluation :
4
Le client n'a pas laissé de commentaire.
Harold Tracy
Évaluation :
1
Too small
Privacy Request
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Premières impressions
Évaluation :
1
It was to small
Privacy Request
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marilyn Viosca
Évaluation :
3
We did not utillize the storage space
Privacy Request
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Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tiffany Carter
Évaluation :
5
This rental was handled primarily by people on the 1-800 line. The employees could not have been any nicer. Each one I talked to was very professional, kind, and helpful. The entire process went as smooth as anyone could ask for and I was very pleased.
Dale Sullivan
Évaluation :
3
Picking up the truck and transport was much harder than it should have been. Communication goes a long way! It was the worst experience ever.
Chad White
Évaluation :
5
Le client n'a pas laissé de commentaire.
Diana Brown
Évaluation :
4
Fast callback,friendly staff
Privacy Request
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Premières impressions
Évaluation :
5
Facility is clean, lady was very helpful and friendly
Privacy Request
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Premières impressions
Non les évaluations ont été soumises pour cet établissement.