Évaluations des clients Storage Solutions San Marcos LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Solutions San Marcos LLC

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Andres M. le

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Le client n'a pas laissé de commentaire.

victor C. le

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I reserved the uhaul truck online, went to pick it up at the appointed time and everything went well.

Joel D. le

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Le client n'a pas laissé de commentaire.

GLENN S. le

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Le client n'a pas laissé de commentaire.

Kevin C. le

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Was in a jam, needed a truck quick, thanks to Cecilia for getting me handled quickly and professionally. I used to rent a storage space from them and returned to rent the truck b/c of the friendliness. Keep up the great work! Kevin

Perry F. le

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I never received a call or a voicemail by 6pm the day prior to my reservation. My reservation was at a location that was closed. I was unaware that I needed an app in order to access my reserved vehicle until I got there and read it on the sign. There was absolutely no internet access - or phone service - in the parking lot so I was unable to download the app. I ended up having to go to another location, making both me and my entire family more than an hour late for our Father's Day plans. This was an enormous inconvenience, and I would like to speak with a customer service representative about it. I expect to hear from someone within 48 hours. Thank you.

Julie K. le

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Our experience in picking up the uhaul exceeded normal customer service. The rep was extremely friendly and helpful with getting us off on our way. After our move my husband mistakenly dropped his fob along with the returning the keys in a after hours box. He emailed the business and we received a response within 15 minutes after business hours that they had our fob. It was such a relief and just super great in everyday. Strongly recommend this location and staff.

tim P. le

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Le client n'a pas laissé de commentaire.

Maria C. le

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Professional staff and happy to be so close to our new residence. Everything went smoothly.

Ronald M. le

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Le client n'a pas laissé de commentaire.

MArquise D. le

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Le client n'a pas laissé de commentaire.

Laurie C. le

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Le client n'a pas laissé de commentaire.

Roberta J. le

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The location is small and tight to move cars around but the person there was very nice and so the rental experience was pleasant and easy.

Laurie C. le

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Le client n'a pas laissé de commentaire.

Arthur R. le

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Great service, very nice and professional

Richard V. le

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Le client n'a pas laissé de commentaire.

John S. le

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Cecilia at Storage Solutios was wonderful. However, when I would call the telephone number for information or assistance, I would be told that Storage Solutions doesn't deal with U-Haul. This happened twice and was very angering.

Jan D. le

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Very friendly

Lynn E. le

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Le client n'a pas laissé de commentaire.

Kenneth O. le

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Have more truck options. But other then that Bob was amazing and made everything go smoothly.

Ronald G. le

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Le client n'a pas laissé de commentaire.

Marla G. le

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Le client n'a pas laissé de commentaire.

steve H. le

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Finding a place to drop off was not easy. Ultimate location was only available and not close to my home. That said, the customer service at the above location was excellent. Very pleasant and accommodating. No hassle, easy. Thanks

Danielle A. le

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The customer service was very poor. When I returned the U-Haul the gas was exactly where I'd received it at, and I got charged over $20 because they're saying the gas was off. No reasoning, and was not willing to work with me to correct mistake. I returned U-Haul with gas where it was when I received it, paid to put gas back into it, however they still said it wasn't where it was when I got it. Extremely frustrating to deal with, why would I not be honest about it? They marked it at 3/4 tank, and when I got on the freeway I realized it was right below 3/4, so that's where I refilled it to. I returned it after hours, so I was unable to tell anyone that. Also, they're asking why I didn't take pictures of the tank if it was less than 3/4, but I noticed it once getting on the freeway, and it's illegal for me to pull out my phone and use it. Also, when inspecting the car, we inspected the outside, but not the inside. The guy just turned the car on and marked the information. He was new, it was his responsibility to show me things on the inside of the vehicle too, but he didn't. How am I supposed to know, he's the one renting it to me, and should be confirming things with me. Anyways, extremely frustrating experience, and apparently they'll do anything to get their money. There is NO way I was over $20 off on the gas, that's absurd.

Burton S. le

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Le client n'a pas laissé de commentaire.

Sharon P. le

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Workers were very polite and helpful. And knowledgerable. Kymberly will be greatly missed C.G. was very nice and professional also. Thank you for a smooth experience .

Kinga W. le

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Le client n'a pas laissé de commentaire.

Dalila O. le

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Le client n'a pas laissé de commentaire.

Joe T. le

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Kim and Cecelia were very nice and friendly to work with. Thank you.

Ross J. le

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None that I can think of at this time.

Aurora C. le

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The girls are very sweet.