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Aisha J
Customer Reviews for Storage Solutions of McComb
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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The location was great no issues. My issue lies with uhaul itself. The scheduling of my movers from moving.com. I rented a truck for 24 hours on 10/28 along with movers. From some stupid reason uhaul changed my date and booked movers for 10/29. Why in the world would I need movers AFTER I TURN IN THE TRUCK!
LACIE MThe sales person at this location was very professional!!!
ANTHONY CRented a uhaul van from Storage Solutions of McComb. Kathy was very knowledgeable and informative about the rental process. Hope I never have to rent a uhaul again. But if I do, I will definitely go back to McComb Storage Solutions.
David DExtremely friendly and helpful, and the equipment was in excellent condition. Quality service.
Budd HCheck the tire tread before renting out
Sherry Rnothing. all was well.
MICHAEL BThe lady on-site is a gem! Hold on to her
ROBERT RThe manager at this facility has always been polite and helpful ~ Outstanding Service!
SAMUEL BFast and friendly service at this location always. I rent Uhauls a lot and always try to pickup and drop off to this location.
Deirdre Chave coffee ready
Mike JExpect the manager at Storage Solutions to be kind, polite and efficient ~ Always a good U-Haul rental experience at Storage Solutions in McComb, Mississippi!
SAMUEL BThe attendant was a little rude. I said I just received a call to go pick up the truck and she said she didn't talk to me. We keep going back and forth and then she finally listened to me and go my name correct.
Mary-Anne TThe manager was excellent. I would use this Uhaul / storage again.
Sonya WVery clean and easy access for the pickup.
Scott HGreat experience throughout!
Rosealyn MNothing, it was the first move l had. It was awesome. Thank you. Got the job done early then expected. Will use again for future needs.
Deborah MLocal location was awesome. Went above and beyond. Big issue I had with uhaul as a company is that I reserved a 26' truck well in advance and I wouldn't have called on 8/6 to confirm my unit I wouldn't have known that a truck was NOT available until I showed up at 630am to pick up. This is shameful during a stressful like moving. Local location saved the day by coming in early to clean and have a 20' available.
Michael RKathy is an exceptional Representative for Uhaul/McComb. If other locations were as speedy and efficient as Kathy Uhaul would be great!!
Troy DMy dad ( Ronald Moore) went in to pay the bill and arrived at 11:10 and the lady was walking out and told him that he could pay his bill online and that they closed at 11:30. She didn't offer to go back in and take his payment. I am looking online to see how to get this paid for them but I can't find a total or option to pay. Very Frustrating! Wouldn't have taken the lady much time to just take his payment and be done with it, especially with it being 20 minutes before they were suppose to close anyway.
Ronald MI first made reservations for truck rental at u-haul wanda's Flea market on heat 51 in Mccomb,ms about 2weeks ago. I show up to pick the truck up. Uhaul rental business is closed. I call the owner & she said my reservation was not in compter. I watched the girl down load my data in the computer with a committment to picked the rental @3:30 pm. I get a call from home office in Jackson ms to pickup the truck @ 2:00 pm. I then had to call another u-haul dealer and luckily this is where my reservation was sent to! I had no one call me. I located the truck due to my dilgence and it was dirty inside. The lady at Storage solutions was nice! uhaul Corp. should revoke Wanda,s handling there business!
dale pWe picked up outside of normal business hours and spent a lot of time on the phone with 24/7 service. If the email would have contained instruction on how to ensure your location on your phone was configured correctly it would have avoided a lengthy call and the hold time was excessive. The service rep on the phone was extremely pleasant and helpful.
Michael RThe pickup location was nice. But the customer service line to help was awful. It was not a good experience. The emergency line , was answered by a man who " didn't work for uhaul anymore" so we were stranded for a while. The lady at the Hattiesburg location was helpful and compensated my unit that was " unrentaable" so she upgraded for free. Nice.
Eric HOui
Dorothy HThe customer service was great I got my uhaul at a reasonable price and pick up and drop off times were very convenient.
Latasha SNice lady
Jack MOur reservation was bounced around and we were charged more for mileage because of the move of our reservation.
John KYou need some pick ups available in McComb.
edward hNever used the unit had to cancel due to unexpected changes. Swift response from workers
Privacy R | Premières impressionsVery fast and easy pickup and drop off! Great people to deal with!
Jake RTHE TRUCK WAS OLD AND MADE ALOT OF RATTLING
GARRY Snice facility very clean
HAROLD T | Premières impressionsThe trailer was terrible. It felt dangerous to drive with. Would never rent another trailer based on this experience.
Pyran TVery friendly staff
Privacy R | Premières impressionsSpeedy and courteous customer service, it was a wonderful customer service experience.
SYLVIA WThere is nothing Your Sale person at the place was very nice. Had the truck ready to go.
Rhonda NThis location, Storage Solutions of McComb, is excellent. The facility is clean, well-maintained, and secure. The management is top notch, friendly, and very professional. I highly recommend this location to anyone.
Mike Ls/o
Taylor GOnline will sign in as a problem Also it asked me where I was moving to But I was not moving to anywhere But I was forced to put an address in the box Maybe there should be a choicethat says I'm not
Randall TWhen I picked up the trailer Kathy (the agent) said there was a notation that UHaul would like it returned to a Hartford location rather than my local office which wouldn't have been a problem. But when I called the 800# there was no record or note of that in the system.
Stevan FNice
Adrien HThe place I picked up the truck from was great. But I need to say that U-Haul needs to fire every person in their Jackson,Mississippi office. These are the worst, I think AT&T does a better job than these people. I will never rent from U-HAUL again
Noah CService was great very polite took care of me within minutes while she was handling other business great multitasking skills
Privacy R | Premières impressionsMileage should be UNLIMITED due to U-Hauls being used for Out Of Town Purpose As Well.No problems with the Vehicle just the charge for the mileage is Ridiculous when traveling out of town.
anglia hAlways willing to help
Linda JKathy was awesome! Highly recommend.
Greg KToo small
Privacy R | Premières impressionsIt was to small
Privacy R | Premières impressionsWe did not utillize the storage space
Privacy R | Premières impressionsThis rental was handled primarily by people on the 1-800 line. The employees could not have been any nicer. Each one I talked to was very professional, kind, and helpful. The entire process went as smooth as anyone could ask for and I was very pleased.
Dale SPicking up the truck and transport was much harder than it should have been. Communication goes a long way! It was the worst experience ever.
Chad WFast callback,friendly staff
Privacy R | Premières impressionsFacility is clean, lady was very helpful and friendly
Privacy R | Premières impressions