Évaluations des clients Storage Solutions

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Storage Solutions

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Braxton N. le

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Drop off was a breeze with the fellow in charge meeting me in the lot and taking care of check-in quickly and efficiently... even offering to back the trailer in place so that I didn't have to! Another great U-haul experience!

Jay H. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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Le client n'a pas laissé de commentaire.

Malcolm O. le

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Le client n'a pas laissé de commentaire.

Doug C. le

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Le client n'a pas laissé de commentaire.

Kristin M. le

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Le client n'a pas laissé de commentaire.

MICHAEL S. le

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when i picked up truck, left front tire had cut in sidewall. When they changed me to another truck they had to refund my money for first truck and re-bill. I still have not received the money in my account!

Mary Louise H. le

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Le client n'a pas laissé de commentaire.

Jeff T. le

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Le client n'a pas laissé de commentaire.

Caitlin S. le

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Le client n'a pas laissé de commentaire.

Jennifer D. le

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Above and beyond with the customer service! Thank you!

Bartley P. le

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Le client n'a pas laissé de commentaire.

Leah T. le

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Nice and fast

Cherish S. le

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I was charged an extra $20 and haven’t been able to get U-Haul on the phone

Joe T. le

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During the turn in of the vehicle in Opelika the gentleman was polite but said there was nothing he could do in connection with the equipment and did not seem to want to know anyting about the minor damage to the vehicle.

Garrett J. le

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Le client n'a pas laissé de commentaire.

DAVID T. le

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The location was fine. My problem was with U-Haul's corporate scheduling. I needed and reserved a ten foot truck a month in advance. Less than 24 hrs before my rental date, I was told I was getting a 26 foot truck. That morning U-Haul could not help me by phone and I had to take the big one. I had to negotiate tight spaces and Atlanta traffic, while paying more for gas. Very disappointing.

Maddie C. le

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Always have a wonderful experience at this location! Will highly recommend.

Ronald R. le

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Le client n'a pas laissé de commentaire.

Daniel G. le

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Le client n'a pas laissé de commentaire.

James B. le

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The location overall was great. My experience with the website and customer service was dissatisfactory. Due to no 10' trucks being available on 07/19/19 at 6 PM, I reserved a cargo van for the same time and place. I was in a uhaul location picking up a tv box, and asked them to double check if there was a truck available at the same time and place. They said there was. All of the sudden, I am getting a call to verify picking up a truck at a different location at a much earlier time. After some hassling, I got a truck, but I had to take off of work three hours early. Apparently my 10' truck had been reserved while the rescheduling occurred.

PERRY S. le

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I ask for a trailer in Auburn AL and got assigned to a store 30 minutes from Auburn. I was able to change the trailer and site for pick up but it would be nice to try and get something closer when I scheduled a week ahead of time.

bobbie W. le

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Le client n'a pas laissé de commentaire.

Gregory B. le

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Le client n'a pas laissé de commentaire.

Shawn D. le

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Le client n'a pas laissé de commentaire.

Jessica D. le

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Don’t confirm order if equipment is not available at selected location. Either move equipment yourself or prorate/discount mileage to account for distance between locations. I actually drove by a closer location and saw the same truck sitting outside. This is simple management of resources and easily fixed.

nick T. le

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I dropped the rental trailer off on the 3rd.i called it in and the lady keep asking about the keys. It’s now the 7th and I’m still getting calls about why I haven’t returned it. My wife went by the drop off today and they guy was very helpful and to find out it had already been rented again. Someone needs to manage this better

William S. le

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Le client n'a pas laissé de commentaire.

Linda D. le

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Le client n'a pas laissé de commentaire.

lance S. le

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Le client n'a pas laissé de commentaire.

Steve O. le

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Pick up location did not have the items I had ordered with my online order so I had to go to another location a mile away to get them. The second location could not pull up my online order so they charged me again for the items I had already paid for online. I later made a second trip to the second place to get credited for the overcharge. Unnecessary inconvenience.

BETH N. le

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Facility was well maintained. Staff was always helpful and friendly. We could access our storage unit anytime with a personal code registered to us at the time of leasing.

Aaron K. le

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The only issue was there was some dirt on some of our boxes

PHIL B. le

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The facility and staff were great.

GRETCHEN O. le

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I have rented off and on from here for years! I will not going anywhere else!!

DUDLEY N. le

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Easy and safe after-hours access. Lenient grace period for monthly fees. Staff were friendly and easy to work with.

Leah K. le

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I was very pleased with everything. I will recommend you to others.

RHONDA F. le

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Had a storage unit here from January 2015 to October 2018 and had no issues. Would recommend to anyone!

TAYLOR S. le

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Everything was super easy! Affordable storage and friendly service.

JOHN F. le

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After two years of storing extra items I had after down sizing to a smaller home (I retired and my children moved away), I finally was able to empty my storage unit. Thank you.

Alicia W. le

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None.

kai z. le

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Five stars!

THOMAS H. le

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The staff there was very friendly and helpful. Rock on storage solutions, I will tell everyone that they need to go to storage solutions, Thank you.

CATHERINE R. le

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The customer service I received was wonderful. I was able to view storages before moving my things in, and the associate was very helpful and pleasant to work with.