very friendly and helpful
Vernon S.
Customer Reviews for Storage Space III LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The agent is the best U-Haul person I have ever dealt with. You are lucky to have such a great employee. I've owned businesses. Never let the good workers get away... it is costly.
STEPHEN C.AJ and Donna are the best. They made my experience so easy and hassle free. In all of the chaos of needing to make a quick move, it was nice to deal with 2 wonderful ladies and helped give me some peace of mind. The process was so easy and the equipment was exactly what I needed. Thank you both!
Marvin B.Have the brakes work when the brake lights come on the towing vehicle come on!
James B.She was a great help and very nice and professional
Angela G.Put a step on it was difficult for me to get in the driver side I have bad knee and short legs…lol other than that everything was great
Janet G.Dropping off the truck and auto transport at this location was a breeze. The lady was very nice and polite. I would recommend using them for your rental needs.
Leila C.Well organized and friendly.
Susan P.It is good no need to improve
John B.Dropped truck off after hours
Bryce W.I rented a storage unit and AJ was so helpful with the truck. Checkin was thorough and easy. I appreciated all the help on both ends.
john D.Excellent service
Hernan B.To many chiefs not enough Indians people telling you one thing and someone else telling you something else but the cost was reasonable
Jessica G.Always helpful and courteous! My favorite uhaul spot!
Herminia B.Good stuff
Jay B.Thank you so much for the great service you provided. Awesome Customer Service.
Becky W.You are already doing it! Great customer service! Merci
Becky W.Very courteous & helpful ladies!
Mark G.Donna was amazing! She offered to go above and beyond for me if I was late on arrival time. Merci.
Patrice V.Super fast and easy equipment wAs ready to hook up and go.
Tina J.Very friendly
Mike D.VERY FRIENDLY AND HELPFUL
Vernon S.The lady that helped us at office counter was so nice! Friendly and got us set up very quickly. We forgot to grab the light plug in for our truck to plug the trailer in but she immediately had one of theirs for us to borrow. So nice, would defintely use uhaul again and specifically this location.
Brandy D.EVERYTHING IS GOING WELL FOR UHAUL
Joseph M.The folks at the Hutchinson stop that we had to return the truck to were friendly there were no issues we just we had a really great U-Haul experience overall starting from Pahrump Nevada all the way to Hutchinson Kansas great great service cooperation and just friendly nice people overall
Ila P.After hours drop off
Marian M.The lady there was VERY professional and curtious.
Kelly W.Quick professional service was greatly appreciated.
Duane M.People are super nice and easy to talk to.
Rachel C.All worked well for me. Easy drop off after hours.
Daniel B.Kind of hard to find, GPS shows wrong place.
Bruce E.Nothing really, it was an excellent experience. Customer service from the young Lady at the counter was exceptional and pleasant. She is an very good ambassador for the Uhaul Company. Only thing that would be better for the customer is to change the current fuel process. Instead of taking pic, driving, then filling back up to what ever fuel level was. If trucks were always just already at full level, so much easier to fill truck and return it that way. Just a suggestion, i realize it is probably better business sense to do it the current way. Other than that, Excellent Experience !!
Lisa V.Your reservation system and check out is so antiquated it takes 30 mins or more to check out a trailer.
mark H.Great friendly people.
Cheslea R.Uh quit trying to charge me repeatedly I've paid 3 fucking bills for you guys and there more and more charges hitting my god damn account and you fuckers won't answer the phone so I can ask why.
zachary F.The exhaust was so loud you couldn't comfortably sit in the truck and drive across town much less our 950 mile trek. Like it was detached at the headers. The second truck was also uncomfortably loud, but only half what the first was. If we weren't on a time crunch, I wouldn't have accepted either truck. Before this, I'd never had a problem. In all fairness, the town has a problem with catalytic converters being hacked off vehicles. But the vehicle should have been inspected fully prior to our rental. The office lady was pleasant and did everything she could to help us on the fly. The truck was clean for our use.
Tim M.The first truck we picked up had a vibration between 55 and 65 mph. Had it been test-driven, the problem would have been identified. We returned it for a different truck which was in great condition. Just glad we discovered the problem before the truck was loaded!
Alfred D.The representative who helped us at the pick up location was very helpful. She went out and inspected the trailer with us. She directed us in backing up to it and helped us attach it. Very thorough and pleasant. We were really impressed woth her.
Jennifer D.Store in Hutchinson did not open on time and continuous problems getting truck. It took over one hour to leave. Drop off location in Wichita over charged us. Trying to dispute by call 800 number.
Christine M.UHaul has the worst check in out system I have ever seen. Takes for ever. One rental per 15 minutes. Get a system the that checks a person in in minutes.
mark H.The people were nice but I'm not happy about how I filled the tank with gas just to be told I threw my money away. Not cool to pay stupid tax just because the company decided to be stingy, I figured I'd get a credit for the extra gas I gave you all a quarter tank more than what I needed to. As a single mom every cent is needed but I guess you all need it more than I do…
Autumn R.I don't like the price hike if rental is dropped at a different location. I thought part of the customer service was the convenience of dropping the rental nearby when finished with it. Doing this would have cost me $100 more so I pulled the car trailer over 200 miles empty to get it back to where I rented it.
Byron B.