Le client n'a pas laissé de commentaire.Oswaldo M.
Customer Reviews for StorageBlue McCarter Hwy
(U-Haul Neighborhood Dealer)
Pour nous contacter
Newark, NJ 07104
Services dans cet établissement :
- Lun.-sam.De 8 h am à 7 h pm
- DimancheDe 10 h am à 5 h pm
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Received a truck from the location that the lady said didn't belong to her so she pushed it off on me and I had a run around to return the equipment. Wasn't a good experience very I satisfied by the lack of assistance anyone could give. SSuzanne M.
Le client n'a pas laissé de commentaire.Charlotte F.
Le client n'a pas laissé de commentaire.Mauricio C.
Le client n'a pas laissé de commentaire.Tanisha B.
Le client n'a pas laissé de commentaire.Jeffrey H.
They were rude and if you rent any equipment, they will leave it in the office but not bring it to the truck. Mind you, there are steps and no easy way to take the equipment down. Also, they â€œrequireâ€ you bring the rented equipment back up the steps and to the office. It wouldn't have been such a miserable experience if they were professional and kind.Neimat O.
Le client n'a pas laissé de commentaire.Demirel K.
Everything was excellentsharad K.
Le client n'a pas laissé de commentaire.Mandeep V.
Le client n'a pas laissé de commentaire.Jeffrey O.
Le client n'a pas laissé de commentaire.Bart H.
There was no parking lot. Only the ramp to the store where another U-Haul was parked. If that other U-Haul was not there we wouldn't know where to park. There were minimal instructions and the storage facility had no parking lot of its own.Mariam B.
No commentsWinston H.
Le client n'a pas laissé de commentaire.mangalraj G.
Used twice and it was perfect both times. The representative at the counter is the most chill person I've met, making life much easier. Thank you for the great service.Nathan C.
Fantastic customer service at the locationNathan C.
The customer service here was awful. Barely spoke to me, gave me 0 instructions on the equipment. Had an attitude when I told him I'd be having another driver but that I'd pay for it. He never told me which truck was mines, he just popped his hand slightly out the door with the key then expected me to locate the truck on my own in the lot. Didn't tell me how to use the truck or show me prior damages, no paper work on it detailing this or the current gas level and mileage. I didn't even get a receipt. Then when I came to return the key, he pointed at the other window like I was interrupting his Facebook time. I've used U-Haul before at a legitimate location and the experience is night and day. I will never use this location again.Jurrell F.
Le client n'a pas laissé de commentaire.rafael S.
Le client n'a pas laissé de commentaire.Teresa G.
I was charged for $25 for coverage I didn't ask for !Warren B.
Le client n'a pas laissé de commentaire.LUIS T.
Le client n'a pas laissé de commentaire.Mark T.
Le client n'a pas laissé de commentaire.MILEIDY V.
staff was professional and helpful.Mark T.
Le client n'a pas laissé de commentaire.Terry B.
Le client n'a pas laissé de commentaire.Jose N.
Check some garbage left on doors and cabin.Eva H.
Le client n'a pas laissé de commentaire.Jose P.
Le client n'a pas laissé de commentaire.Bruno M.
Turn signal did not work and brake light was out.Paul B.
When I was ready to check in the vehicle, the guy behind the counter told me he couldn't help me for 15 minutes. So I opted to get my receipt via email. Unfortunately, I was charged $14 for insurance I hadn't agreed to. In fact, my original online order had specifically declined it. I was also charged $10 for use of a dolly I didn't use, didn't know I would be charged for (I was under the impression it was something we could use in the storage facility, although we didn't), and *returned prior to departing with the truck.*Richard G.
I still haven't received my remaining balance please work on please work on speeding refund processAmanda N.
Le client n'a pas laissé de commentaire.Vamshi M.
Le client n'a pas laissé de commentaire.Siddhant W.
Good servicesMarco G.
I'm lost for words but ,I'm glad of the service from the Storage place. The people who was exceptionally pleasant!Carl M.
Very good 👍 👍🙌âœ¨ï¸💯Thomas N.
Truck was significantly more damaged than the photos. The light panel on the dash had fallen into the dash.Rosario T.
Include a lock for the truck. I was worried about leaving the equipment unlocked after hours.Sean C.
Fast serviceramon A.
good serviceRuben S.
Le client n'a pas laissé de commentaire.Pankaj S.
Le client n'a pas laissé de commentaire.Jianguang C.
Le client n'a pas laissé de commentaire.Gustavo M.
Le client n'a pas laissé de commentaire.Charles W.
Le client n'a pas laissé de commentaire.Xiaoai C.
Le client n'a pas laissé de commentaire.Cindy M.
The uhaul lights where on it needed air in the tire dents and scratches but other wise it was okAudrey A.
Le client n'a pas laissé de commentaire.andreas J.
Le client n'a pas laissé de commentaire.melanie U.
Le client n'a pas laissé de commentaire.Marcelino N.
Le client n'a pas laissé de commentaire.Angel M.
Le client n'a pas laissé de commentaire.Marvella T.
Le client n'a pas laissé de commentaire.Angel M.
Le client n'a pas laissé de commentaire.Albert S.
Everything was terriblePranav B.
Le client n'a pas laissé de commentaire.Carolina H.
Le client n'a pas laissé de commentaire.Valeria S.
Le client n'a pas laissé de commentaire.talesia S.
Very rude and unpolite people working at front desk. Men and woman working in office doesn't have any manners, looks like they never heard for â€œthank youâ€. Looks like they paying to customer, not customer to office. Really unpleasant experienceMilan D.
The customer service was excellent the place was clean the works is very respectfulSerenity S.
Le client n'a pas laissé de commentaire.Ana A.
Le client n'a pas laissé de commentaire.Julius A.
Le client n'a pas laissé de commentaire.Hugo A.
Le client n'a pas laissé de commentaire.ricardo R.
Le client n'a pas laissé de commentaire.Jacqueline S.
They are excellent! Open every day.Philip A.
Le client n'a pas laissé de commentaire.Alejandro S.
Uhual and the storage facility that's renting these vans need to be on the same page we were misinformed by the storage place regarding late feesPetey S.
Le client n'a pas laissé de commentaire.Luis T.
Le client n'a pas laissé de commentaire.Madelin M.
Le client n'a pas laissé de commentaire.Charlene G.
Did not have the reserved supplies, employees were rude and disrespectfulCARLOS R.
Manager of storage blue was amazing. Excellent costumer services.EDUARDO S.
Le client n'a pas laissé de commentaire.MARJORIE H.
Le client n'a pas laissé de commentaire.George S.
Everyone was great Alex was super helpful and knowledgeable.victor O.
Le client n'a pas laissé de commentaire.LEVI P.
Le client n'a pas laissé de commentaire.Gabrielle C.
I was first helped by the gentleman in the Newark-Broadway location who helped me make the appointment for the truck. When I arrived to the nearby location it was very quick and the truck was ready to go. The young lady was very helpful at the counter.GEORGE S.
The equipment was not that clean and staff was rude. They charged me more. They charged me for dolly which they did not have and also for the insurance without my consent. They set my drop off date to 2nd November which I told them was 1st November - but they said it doesn't matters. I was charged more for this order. I hope this issue gets fixed soon.Rohan D.
The service guy at the desk was great , very helpful I would recommend everyone to use this uhaul centers serviceJulius S.
Le client n'a pas laissé de commentaire.JOSE R.
Everything good, thank youJONATAS RAMON D.
The truck was very noisy. One front light was not working . The gas was almost empty. I suggest the truck I used need to be replacedBernard K.
Very helpful 👌🏾BRYAN K.
Le client n'a pas laissé de commentaire.FOLUKE R.
Stop ripping off people!!! Staff misguided me Got the van with the missing equipment I rented' Got the with a 1/4 tank of gas and returned it with the same amount of I got it and yet you still charge me for a full tank.. that's unacceptable.Vely D.
Trucks that don't stink of poop, trucks that have working headlights, trucks that don't have electrical issues and most importantly trucks that a â€œcustomerâ€ can actually use would be greatly appreciated :)Kishore M.
Nothing at all the staff was great and management was extremely helpfulDOMINIQUE M.
Alex was a great help.Anthony R.
bad customer service. although I didn't use the storage; I used a moving truck. the employee that did help me with the booking process did make me feel like each question I was a bother.kearny D.
Have more customer reps as you did on Thursday and Friday last week. He is the best and should be rewarded as suchCHARLIE W.
I purchased moving pads but there were no moving pads supplied in the truck.JONATHAN L.
Le client n'a pas laissé de commentaire.RICHARD H.
MY ONLY CONCERN WAS I WAS CHARGED MULTIPLE TIMES ON MY CARD. WHEN I ONLY ASKED FOR EQUIPMENT ONE TIME.KAMEEL M.
The person on site was not responsive. I had reservation made 1 month prior and he goes saying that he doesn't have any trucksâ€¦ when I ask him to lookup with the confirmation number showing the U haul confirmation, he repeats the same thing without even trying to sort things. The worst part is that he claims that he is not responsible for u haul but only employee of Storage Blue. Would not recommend this location at allNAVEEN VARMA D.
Le client n'a pas laissé de commentaire.LAURA R.