Easy to work with, no lengthy process to rent and great customer service!
Hayley Minor | Expérience généraleCustomer Reviews for StorageHub
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was fine (except for the sawdust everywhere, this storage building must have been newly constructed). The major issue I had was cancelling my rental of the unit. I spoke with someone at Storage Hub customer service in early September and told them I would no longer be in the unit after 10/16/23. The woman I spoke to assured me she would put a note in my file to cancel at that time. On 9/5/23 at 12:28pm, I got a text message from someone at Storage Hub saying, "I heard you are moving is there anyway I can get you to stay". Then on 10/17/23 I get an email telling me I was billed for the next month. I called Curtis at storage hub and he directed me to his customer service and they said they have no record of me canceling and I'm supposed to give 2 weeks notice. I SO disappointed with this and I want my $70 back ASAP.
SCOTT ROSENBERG | Expérience généraleThis storage facility was very conveniently located. It is well lighted and easy to access. The only improvement I would suggest is better latches on the unit doors. Obviously we use our own locks, but there is only one latch on each door and the quality is poor.
Patrick Childs | Expérience généraleStorage units are new, clean and well maintained. The driveways are new and well maintained. Billing is convenient. The location was excellent for me.
ERIC KROPP | Expérience généraleWas able to rent a storage unit over the phone with Curt. Very easy to work with.
Dean Hilbert | RéservationI have used Storage Hub different times over the last couple of years. I will continue to used them. The units are clean, well lighted. The staff is helpful and easy to work with. I highly recommend when looking for a storage unit contact Storage Hub. I am a very satisfied customer.
MARY ADRIANS | Expérience généraleNever got to move in the moving company had to be canceled and no one new what was going on I expect all full refund on my card in 24 hours thank you
Christopher Hamlin | RéservationExtremely hard to get a hold of anybody. Couldn't find storage unit. Spent 4 hours looking for it. Called/texted/&emailed and got no response for months so I couldn't cancel. I called U-Haul direct last month, they got in touch with a "manager" from there and they told me I was good to go. I then got a late fee. I moved out in October, not December! Terrible customer service!
Stephanie Harmelink | Expérience généraleI've had many storage units and this place was by far the best for the price, cleanest, well lighted, and safe. I would rent from Storage Hub again. Semper Fi
Matthew Dault | Expérience généraleI appreciate the fast and easy service that you provided. I needed q place to put my stuff while I moved to the area, and this place was just what I needed!
Steven Windey | Expérience généraleI would rent a unit from Curtis at Storage Hub any time. Great place and reasonable prices
Joy Gray (R.C.) | Expérience généraleOwner was great, when an issue arose he was johnny on the spot...great guy
Mark king | Expérience généraleEasy to deal with and clean units.
Alan Resch | Expérience généraleAbsolutely would use this again should i ever need to. Much nicer than ones I've looked at prior. And the owner was very friendly and helpful.
Jennifer Tikkanen | Expérience généraleI only needed the unit for a short time, however everything went smooth. Very nice place. I would rent again in the future if I need to.
Tom Momcilovic | Expérience générale