Évaluations des clients StorageKeep

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de StorageKeep

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Misty M. le

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Le client n'a pas laissé de commentaire.

Shawn K. le

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Le client n'a pas laissé de commentaire.

Richard H. le

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Le client n'a pas laissé de commentaire.

Douglas J. le

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Le client n'a pas laissé de commentaire.

Jennifer Z. le

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Thankful for quick service

Eric A. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Le client n'a pas laissé de commentaire.

Larry M. le

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Cooperative, flexible, and easy to deal with.

Chuck C. le

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Le client n'a pas laissé de commentaire.

Scott W. le

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Le client n'a pas laissé de commentaire.

Russell R. le

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We got at 3:30 on saturday and we on open until 9:00 Monday.

Johnathon G. le

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Le client n'a pas laissé de commentaire.

Ethel H. le

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Le client n'a pas laissé de commentaire.

Terry H. le

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Le client n'a pas laissé de commentaire.

michael H. le

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Your location was very easy to find. We had great service from you. The truck was easy to load/unload Thank you

Mary Ann P. le

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Had to have a tire changed. There was a big chunk out of the passenger rear tire. This should have been seen during the inspection.

Clarence S. le

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Good experience. I like that I was able to return the trailer after hours and validate the entire process via Iphone with pictures from location. It prompted step by step and was easy and quick. Thanks! C. Smith

Scott O. le

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Please stop the $7 charge to use the dolly. It is understandable if the dolly is damaged or missing. But to charge $7 when the tie is broken is a little ridiculous.

shawn C. le

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Like picking up and dropping off with the app

Douglas S. le

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Le client n'a pas laissé de commentaire.

Terry H. le

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You are doing things right ! Thank You

Andrew A. le

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I cannot recommend any changes at this time. Angela was wonderful and very helpful. I will use this rental location in the future.

Terry H. le

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Le client n'a pas laissé de commentaire.

Jerry R. le

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very professional operation

Chuck C. le

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Le client n'a pas laissé de commentaire.

Brent B. le

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Everything went as planned. I have used this location several times in the past year and the service has been excellent. Angie goes above and beyond to make your experience trouble free.

Katheryne W. le

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Le client n'a pas laissé de commentaire.

Ashley C. le

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Le client n'a pas laissé de commentaire.

TOM M. le

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Le client n'a pas laissé de commentaire.

hope M. le

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What I expected would be an uneventful Friday turned to be very stressful because of the UHaul. We actually rent the UHaul for an event put on by a nonprofit. We have to move several large items to numerous locations and they won't fit into a pickup truck. We had everything planned on how to pick up the truck and had it timed with our event. I received a text at around 1 pm saying my pickup time and location and been moved. When I called to ask why they said the new location closes earlier and the women picking up the truck weren't available that early. It was very stressful as communication was poor. Thankfully Nathan, the manager for the store I booked it at gave me his cell phone number and was trying to keep me happy. It would have been much easier if this was planned out days in advance and communicated better with me. No one asked if this would work. We were just told. It was also frustrating to pick up the truck and have a quarter tank of gas. I was under the impression trucks should be full when picked up.

Tara S. le

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The lady at the counter was incredibly helpful.

Lloyd Nelson W. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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Le client n'a pas laissé de commentaire.

TOMMY H. le

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Le client n'a pas laissé de commentaire.

Xyan A. le

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I would recommend the other location nearby. The lady at the counter was incompetent. The fuel was not full so I had to guess how much I used.

Blake E. le

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Great customer service. Far more friendly than many places.

Gary C. le

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The lady that waited on us was very nice and took time to explain everything to us. If we ever need to move things again we will contact StorageKeep U Haul again!!!!!

KIM R. le

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Le client n'a pas laissé de commentaire.

David K. le

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Le client n'a pas laissé de commentaire.

Steve E. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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Le client n'a pas laissé de commentaire.

sheri W. le

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Le client n'a pas laissé de commentaire.

Brent B. le

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Angela at the Morgan Ave location does an excellent job and is a pleasure to work with.

Cathy S. le

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Very nice and knowledgeable rental agent. Worked well for our needs.

larry L. le

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Good to go

Matthew B. le

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We were charged a $14 safe move fee after declining it both online during the order process and also on the pin pad pad at the store during pick up of the equipment.

John B. le

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Excellent friendly help from Angela. She took the time to make me feel at ease and answer questions.

JOHN P. le

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Lady really helpful about hooking up.

Dale W. le

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Le client n'a pas laissé de commentaire.

Chad G. le

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Owner was great. Provided advice on driving the truck as well as easy instructions on how to return it. Cleanest U-Haul I have driven. Will definitely go through StorageKeep again.

Dempsey F. le

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Le client n'a pas laissé de commentaire.

robert C. le

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Upon rental spoke with a lady on the phone, gave me a quote of $153. I went into the location to sign for and pick up the van and the guy at the counter gave me a total different amount of $216 and some change. He then fixed it to $161.23. He did ask how many miles i would be driving i said it would be 200 one way. So total of 400 miles, but to be safe put 425 miles. Everything went good with the van travel and drove great. Wen to the location and the open sign was visualize but the doors were locked and no one inside. I call the location to make sure that everything was good to go with the turn in of the van. The guy (Jeff) told me it would be a couple dollars more, due to mileage, i asked what the total was and he stated 181. I then said how is a couple miles $20. i asked how i had went over the mileage when there was 425 on it and i had only driven the 402. Jeff said the rental included $79 plus the 100 miles and when i looked at the receipt it did state the $79 and 100 miles. In closing, when a sales associate ask me how many miles i will be driving it would be nice to myself and others for that to be figured on the sale invoice,,, not be surprised once i get back and hav more charges that I didn’t know about. Also in closing i will not do business with this location and i will make sure none of my co-workers will either.

Frank H. le

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Le client n'a pas laissé de commentaire.

Kelly Y. le

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The place where we rented the uhaul they forced us to get there insurance coverage and for many other times we have rented out a uhaul Van or truck we didn't need it so uhaul needs to refund the $30.00 we we paid for the insurance ASAP thank you very much

CYNTHIA J. le

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very nice folks and clean place

Clayton H. le

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Nothing. Everything was flawless and efficient, as well as speedy check in and returning. !!

Claudia P. le

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Excellent customer services.

Toni A. le

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Le client n'a pas laissé de commentaire.

Machelle C. le

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Le client n'a pas laissé de commentaire.

eric W. le

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Very friendly and I will definitely use UHaul again

Andrew R. le

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Very friendly and easy to work with. Will certainly recommend them.

Susan W. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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All went well.

Tom W. le

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Not sure if improvements are needed, everything went smooth and will recommend to friends if needed. Thanks.

Kyle D. le

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Le client n'a pas laissé de commentaire.

Forrest E. le

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Le client n'a pas laissé de commentaire.

Gilbert C. le

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Le client n'a pas laissé de commentaire.

Brian O. le

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Excellent experience with StorageKeep. Staff was incredibly helpful, spoke to me personally to help answer my questions and worked with me to ensure the smoothest rental experience. I've never rented a truck before and these people have ensured I will use U-Haul again when the need arrives.

Wesley W. le

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Le client n'a pas laissé de commentaire.

daniel R. le

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Ron made it so easy to get a U-haul rental even though I didn’t have a reservation. Highly recommend this location to anyone looking for anything moving related. Quick and easy process! 10/10

leonard F. le

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Le client n'a pas laissé de commentaire.

Justin M. le

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Great service, but I wasn’t informed of the self-service return online, I was just told to return the vehicle and place the key in the dropbox.

Mary S. le

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Ron was extremely helpful and professional. The cargo van that I reserved was not returned on day scheduled. Ron called the next day (before business opened) to let me know the van was returned. Ron went above and beyond. 5 stars!!!

Craig Y. le

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Overall was pleased with the service. I would recommend that if the pick-up location has to be altered due to the company then the customer should not have to incur the extra cost for the mileage.

RAYMOND M. le

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Le client n'a pas laissé de commentaire.

francesco B. le

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Le client n'a pas laissé de commentaire.

Carolyn S. le

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Very nice gentleman was very helpful and everything was finished very quickly and I was on my way.Thank you

Angie F. le

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Le client n'a pas laissé de commentaire.

Marian B. le

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All was good.

Susan M. le

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Le client n'a pas laissé de commentaire.

Charlotte C. le

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Ron was very helpful and he explained very thing to me this was the first time I ever rented a U-haul truck and used their services and would definitely recommend this company

Doug S. le

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Service was fast, friendly, and efficient. Instructions were thorough and clear.

Larry N. le

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No problems

Malinda D. le

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Le client n'a pas laissé de commentaire.

Doug G. le

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Awesome experience

WALTER C. le

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Mr. Willis was awesome!

GARY K. le

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The rental I signed up for, near a month in advance, was not available. While I understand that they cannot control that. It was implied that UHaul overbooked, and that seemed to be the case! After 3 Phone calls to all whine lines. I was finally able to get a smaller truck, that was off the books! The fellow was very helpful, and I cannot applaud his efforts more! Otherwise it sucked!

Vincent M. le

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Great service. Easy to rent easy to return.

JAY H. le

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Le client n'a pas laissé de commentaire.

Jason C. le

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Excellent customer service. Very helpful. Fast process for pickup and drop-off. Fantastic location!

Felicia W. le

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Le client n'a pas laissé de commentaire.

Keith K. le

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Le client n'a pas laissé de commentaire.

John H. le

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Excellent experience. Gentleman who assisted us did a great job and I highly recommend using them and we certainly will again.

Khalid A. le

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Le client n'a pas laissé de commentaire.

Kelsey S. le

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Regina was amazing and very helpful. I would recommend her to anyone wanting to rent a U-Haul. Did not have the best service from anyone else.

James B. le

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Le client n'a pas laissé de commentaire.

leonard F. le

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Le client n'a pas laissé de commentaire.

David C. le

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Le client n'a pas laissé de commentaire.

Louis W. le

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Le client n'a pas laissé de commentaire.

Martin S. le

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Le client n'a pas laissé de commentaire.

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