Customer Reviews for Storageone
(Concessionnaire U-Haul dans le voisinage)

2 531 évaluations

1294 Paseo Verde Pkwy   Henderson, NV 89012
(Stephanie St)

(702) 568-4017

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 8h am à 3h30 pm
  • Dim : 10h am à 3h30 pm

Services dans cet établissement :

Pour nous contacter

(702) 568-4017

1294 Paseo Verde Pkwy
Henderson, NV 89012
(Stephanie St)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 6h pm
  • Sam : 8h am à 3h30 pm
  • Dim : 10h am à 3h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Nothing. Everything was perfect. This is was my first time ever renting a uhaul. And the customer service was spectacular ☺️

Tanisha A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris L. 
Évaluation :
5

Absolutely nothing, everyone was awesome.

Angelia S. 
Évaluation :
3

A clean windshield would be nice. It took too long to check out the truck. Would have been nice if the app had worked

Marcus S. 
Évaluation :
5

Open earlier than 10am on Friday

robert T. 
Évaluation :
5

Obviously there was a mix up where it was the text or the download of early vehicle pickup this morning mistakes happen but I did not appreciate the person in the front threatening me that I'm lucky my truck was still available when I arrived. Not once but twice. There's a lot of storage and truck places popping up all over in the area and the fact that I knew Debbie in the past and also knowing Rob I always try to refer my customers to your storage. Other than that trick was great! Thanks

TROY MASAYUKI S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren H. 
Évaluation :
1

The woman at the front desk was so incredibly rude for the majority of our visit. 6/1/2022. Did not provide very much information either we had to pull it out of her. I've been here before (pre pandemic) and had a great experience but it was pretty hostile this time. She was getting very frustrated at her own computer and uhaul apparently. She made several comments about that and literally growled in frustration. Weird.

Zoey C. 
Évaluation :
5

I wouldn't change a thing. very happy!!!

Robert W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Messina K. 
Évaluation :
5

Great customer service at this location. Much better than the other nearby locations. Great job to the staff!

Jesus T. 
Évaluation :
5

Truck was unwashed with windshield and front end caked with bugs, etc. making visibility through windshield difficult.

Richard G. 
Évaluation :
3

When we went to drop off the truck nobody was there. There was a note saying “on property, be back shortly” with no time. Waited 10 mins, tried calling & then just left keys in Dropbox because we didn't have the time to wait any longer. Also having a dolly & blankets in the truck takes up room.

Miguel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca H. 
Évaluation :
3

Employees should inspect the vehicle with the customer. I received the truck with a broken zip tie on the dolly (I rented an appliance dolly from them so I had no reason to break the dolly zip tie). The gas needles was pointed slightly above the 1/4, and when I returned it the same way I received it, I was charged. Received $15+ In charges due to a lack of verification. However, the staff was friendly and were nice enough to put the dolly I ordered in the truck for me.

wesley N. 
Évaluation :
1

Check the vehicles for problems before you put a customer on the road in it.

Darin W. 
Évaluation :
5

Very well run and convient location

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cay S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek H. 
Évaluation :
5

Extremely friendly, fair and professional. Would definitely use them again and will recommend to friends

Ali S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth Lee H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackson M. 
Évaluation :
5

Nothing. It was easy

Christopher C. 
Évaluation :
5

I had a really good experience, and I have already recommended this location to my neighbor who is moving. This is a great location with a really friendly staff!

Brenda A. 
Évaluation :
5

Staff was exceptional to work with.

Michael B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin S. 
Évaluation :
3

Make sure they give you the correct amount of packing blankets that is on the order

Marcus B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilbert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVE K. 
Évaluation :
5

The gentleman that checked us in was courteous from start to finish. I did have it set up to go through the online process but it made me go in for assistance which still went smoothly and quickly and it worked the same. Never run into any issue at this Location, which i appreciate!

Cynthia G. 
Évaluation :
5

Have more people like ROB!!!

BRANDI R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grant B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Kenneth j R. 
Évaluation :
4

Early check in app was horrible. Had to change my day around and wait for the employees to get to the store.

Monica T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

marco G. 
Évaluation :
3

I did not receive a call the night before pick up as described and this pick up location was a last minute surprise unprepared for.

Traci K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan B. 
Évaluation :
5

Stop harassing innocent customers. No I'm kidding. You never know something serious could have happened. Sorry.I did speak to someone last week. She was concerned about the truck being towed. I told her I won't let them. Hammer Time." CAN'T TOUCH THIS !

LOUIS G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zarek K. 
Évaluation :
5

Mgr. Mr.Davis was vary professional and helpful as well as the other clerk.

Felicia J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY C. 
Évaluation :
5

Rob and his team were amazing! Very clean, organized, and professional facility, and very knowledgeable and friendly people. By far, one of the best moving experiences I've had.

DAVID C. 
Évaluation :
5

Guys at desk were nice and helpful. Easy process.

ANGELA MARIE L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ILIGANOA MATAINA T. 
Évaluation :
5

Third time using this location, always friendly and helpful.

Savannah D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN LEE W. 
Évaluation :
5

Very nice clean location with awesome, customer friendly personal.

BRIAN G. 
Évaluation :
5

Nothing. The two gentlemen on duty were incredible!!

gilbert S. 
Évaluation :
5

Resets were easy to do on line. Our truck was waiting for us upon arrival. Rob and Maureen made it very easy and efficient. They were also there to greet us when we brought the truck back. Excellent service. Thank you.

CLAUDETTE FAYE F. 
Évaluation :
4

My favorite rental location

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IANNATHANIEL W. 
Évaluation :
1

overcharged me including for the insurance that i opted out for.

Jasmynn T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VLADIMIR K. 
Évaluation :
5

Excellent customer service

Manuel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCIA YVETTE F. 
Évaluation :
5

Truck had not been swept out after prior rental. Box was full of pine tree needles and trash. We had to clean it out. Had a little bit of a challenge with the entire app process. Didn't know they were going to need to verify my information through a 3rd party. Rental was 8am so my wife was still asleep when they were trying to call and verify. Also, we don't answer numbers we don't recognize so this took a while.

Michael H. 
Évaluation :
4

Wish the mirrors were adjustable

Sean B. 
Évaluation :
5

Overall great! There was a empty bottle water on the passenger side along with a bloody cloth and band aid paper.

GARRY DESHAWN R. 
Évaluation :
5

Process was easy. And the gentleman was friendly and helpful.

Debra L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew J. 
Évaluation :
5

I did the process online and it was very easy, then picked up the truck. The employees (check out & check in) were both professional and friendly.

DEBORAH LEE S. 
Évaluation :
3

The Uhaul website did Not work at all. Not sure if was cell service or what the issue was. Storage one employees helped me get what I needed done.

CANDACE B. 
Évaluation :
4

none

Randy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN D. 
Évaluation :
5

Staff was courteous and customer service oriented. Great location to rent moving equipment

Kenneth K. 
Évaluation :
5

We had issues with back door latch - we did not receive assistance after calling Uhaul roadside assistance. My review is based on the response from Uhaul and not the location of where I rented the truck. Those folks were easy to work with.

EILEEN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlos G. 
Évaluation :
5

The customer service was great.

charlemaine W. 
Évaluation :
5

very helpful staff, super easy!

KEVIN JOSEPH O. 
Évaluation :
5

Evelyn is so nice and helpful

JOSELYN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan W. 
Évaluation :
5

The guy in the office was absolutely outstanding. Extremely polite and helpful. Will definitely use them again.

Peter C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paula G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

Truck needed washed and vacuuming when I picked it up. Clean the windows at least.

LESTER J. 
Évaluation :
5

Had some trouble using the rear view mirrors-some guidance prior to leaving with the truck would be helpful. Otherwise, good experience!

Jerry K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM Z. 
Évaluation :
5

Just a suggestion would be to make sure windows are washed when rental truck is picked up by customers.Otherwise, customer service is helpful.

MARIE JOY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK ROBERT S. 
Évaluation :
1

The lady who I dropped off was kind of rude and didn't want to be there

DERRICK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER DAVID F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLAUDETTE FAYE F. 
Évaluation :
5

The reason we keep coming back to this location is Rob and Victoria (didn't see Victoria this time though). So helpful and friendly. Great representatives of this business!! Highly recommend and have!

WES MCKEE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CINDY LOU H. 
Évaluation :
5

My truck was actually ready two hours before I reserved it. That was outstanding!

RICK DWAYNE M. 
Évaluation :
5

Awesome Experience!

LIZA MICHELLE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERENCE F. 
Évaluation :
5

Friendliest staff! Great location!

Kenneth M. 
Évaluation :
5

Keep the guy who's working there now on Sundays--he was really helpful in a lot of ways that went beyond renting the truck.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHERINE ARLENE N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BRIAN ADOLPH D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Douglas E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicanor C. 
Évaluation :
1

I was charged DOUBLE for driving 10 miles and not even moving the gas barometer. The guy working at the front desk could've told me to fill up the tank even if driving down the street. Complete rip off for a pick-up truck. Going to ask a friend next time for help instead. Would be much cheaper to buy them dinner as a thank you. Not to mention, when I called customer service to ask about the bill, they couldn't even help me and were basically a glorified answering service. UHaul, get it together!!!!

RACHAEL ONEIL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NIKKITA JACOB C. 
Non les évaluations ont été soumises pour cet établissement.

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