Évaluations des clients Store N Go

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Store N Go

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Sheila F. le

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Le client n'a pas laissé de commentaire.

Melissa S. le

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I had asked for and was quoted a dolly but when I arrived at the location the rep said no dolly came across with the contract. Very inconvenient.

Steve B. le

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Le client n'a pas laissé de commentaire.

LESA O. le

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Le client n'a pas laissé de commentaire.

cheryl B. le

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I was very unhappy with service and the price of this rental a coworker rented a truck we were going to the same place and his truck was much cheaper I asked if it was a problem with my account and couldn’t get a clean answer. I always love using U-Haul and never have a problem until my last two rental.

Bradley B. le

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Le client n'a pas laissé de commentaire.

Jennifer F. le

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The online interface for after hours pickup was so difficult to use, it took me an hour to complete the pick up procedures. My dolly was also missing from the truck, but I still got billed for it. If I hadn't needed the truck that night, I would have cancelled the order because of the many hassles.

janice S. le

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It takes a lot of time to get everything set up, however; all personnel were great. Very smooth process and everything went as anticipated.

Joanna J. le

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Le client n'a pas laissé de commentaire.

Sandra P. le

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Low drivers back inside tire. Stopped and had all of them checked. Some where overinflated and back low.

Linda B. le

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Le client n'a pas laissé de commentaire.

Julie Z. le

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Le client n'a pas laissé de commentaire.

Sonya H. le

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They need to ensure that they have the items that are ordered. I had specifically ordered 1/2 a dozen moving blankets. They didn't tell me until I got there to pick up the vehicle that they didn't have any for me! Also, they did not do any walk around with me...basically handed me the paperwork and said your vehicle is the one with "DC" on it. When I went to load the truck that night I found that although there was a U-Haul padlock attached to the chain, it had been cut through so was completely useless. I was lucky enough to have a spare padlock in my junk drawer so I could actually lock up the truck overnight. Overall, I was disappointed with this rental experience.

Lydia M. le

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Just to make sure they get everything they ordered. Overall service was excellent!

allen T. le

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Le client n'a pas laissé de commentaire.

Lori H. le

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Le client n'a pas laissé de commentaire.

JENNIFER L. le

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Le client n'a pas laissé de commentaire.

Jeffrey P. le

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Drop-off location was not open when I dropped off the trailer.

Catina K. le

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Le client n'a pas laissé de commentaire.

Joyce B. le

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I didn't like that I made my reservation at one location and then Uhaul tells me I have to go to a different location to pick up truck. The lady at the first location was a lot friendlier. I hope I don't have a need for UHaul in the future.

Brian S. le

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Customer service was personal and professional. Helped us get on our way with thoughtful service. As general note, trailer 5x8, rails i, upper and lower, unit have tie down holes to secure with straps or rope content. Rings on floor at corners are almost inaccessible and worthless.

Harold N. le

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Everything went great. Very professional.

Gayle M. le

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Le client n'a pas laissé de commentaire.

Cheryl T. le

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Uhaul couldn't get me the truck I'd reserved so it meant many more trips and they provided me with a credit. Also it broke down once but a passersby made the corrections.

David E. le

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I left my wallet in the rental truck on Saturday afternoon after returning the truck to the lot. I called the numbers listed for the Store N Go 935 E 4th Ave, Hutchinson, KS 67501 site and only got through to a fax number. There was no voice mailbox available. I called the regional office and they tried to contact the Store N Go personnel, but had no success. My wallet sat in the truck all weekend, before I could secure it first thing Monday morning. The Site needs create a way for customers to contact someone during closed hours.

Barbara M. le

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Nothing

denise W. le

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We had reserved more furniture pads than the location had available, so had to drive about 15 miles outside of town to rent more pads. That was disappointing, considering we had reserved them well in advance.

Brian B. le

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Le client n'a pas laissé de commentaire.

jONATHAN S. le

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Location was great and people were great to work with. Truck was clean but was a junk of junk to drive. That's not the fault of the location but of the u haul company.

Toni W. le

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Le client n'a pas laissé de commentaire.

Patricia A. le

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Le client n'a pas laissé de commentaire.