Le client n'a pas laissé de commentaire.
Blake F.
Customer Reviews for Store N Stuff LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
very nice and helpful people at this location
Thomas W.Very professional and polite
Scott S.No improvement needed excellent service😀
mark B.All the tires are ball and the truck started vibrating randomly and had to stop in the middle of the highway to check.
Yagneshkumar P.I have used this location several times to drop off and reserve a truck. Very helpful and friendly. Andrea was able to work with me to get the best deal and make sure that i had what i needed when I needed it. She followed up when we had to change pick-up locations to keep me informed so that I could continue packing for my move without having to deal with changing reservations.
Lisa D.Rien
patrick K.Customer service on the phone and in person was great! Very friendly and helpful very nice people
Karen S.The owner has poor customer service skills. He gave me a snarky attitude when I picked up the trailer. Then after returning the trailer on time and clean, he charged me an extra $20 because I didn't park the trailer in the right spot. I was never told there were designated trailer parking spots. When I called about the extra charge, the owner took over the call with that attitude again. Claim I was being rude. Which I wasn't.
Steve B.Nice service pleasant to work with
Wanda J.No problem, easy in and out to drop off.
randy M.Charged $80 for rental insurance during check out
Andrew P.I found it hard to pick a good parking spot for the return after hours. Maybe expand the parking lot or have a better drop off spot.
Curt W.No one was in the office during business hours. Went there at 2 pm and the business hours on the door say open 9-5 on Monday also call them and know one answer the phone.
Johnny Q.It was great
rebecca W.Fantastic customer service!!!!! Would recommend this place anytime!!!!!!!!!!
Theodore H.Well kept, well prepared...
Clifford T.It rained and water leaked in the back loading area up going towards the cab area .
Tracie K.Website said they were open until 2pm on Saturday. Sign on door said they were open until 2pm on Saturday. Dropped off truck between 11 and noon on Saturday but no one was there.
Timothy I.the girl that helped me on Saturday the 28th of Januaty 2023( I do not remember her name and I apologize and that is why I put the date the time as before 2 and after 12 in the afternoon) was the best customer service person that I have ever had in my life. Thank you for helping me at a time that I really, really desperately needed help.
Sivan M.Excellent customer service!!
Scott L.Closed early
Marion M.the truck i picked up was dirty witg mud all over the driver side floor and inside the box it was slightly muddy. when i returned the truck and said clicked it was not clean for the user, i was charged $25! i am extremely upset that i have to pay for the filth from a customer prior to me!!!!
Tommy Z.Counter person was very friendly, helpful and knowledgeable.
Kirk M.The 6X12 trailer is very heavy and would be very helpful if it included a tongue jack.
Richard C.S.O.
TONY P.It was a pleasant experience. Thank you
Mark J.The jack/crank on The trailer we picked up was broke. Trailer had a shimmy when empty and driving down the road. When loaded it was fine. When we drop off the trailer the haul guy had to get a jack just to get the trailer unhooked from our truck. Took along time to hookup and unhook. Wasn't sure of how long to rent the trailer and thought to be safe I got two days, only needed it one and I haul said no refund for the second day even though I picked up and dropped it off the same day. Shitty service, shitty maintenance on equipment, and drop off location had way to small a place to drop off no room to even turn or park.
Mitchell B.I normally always use this location because it is close to my house….. but no more! I have never been more hassled and rude to…. And given excuses to on why I should have been charged extra for using their location. I will personally drive farther now , just NOT to use this location or anything this guy owns because of his attitude. And that's to bad…… because I believe in supporting LOCAL!!!
Shelley D.Place was closed when I dropped off truck. Next day I was called lady was very friendly customer oriented
Arianna V.Team member I dropped of trailer to was very rude. Wanted me to back and finagle the trailer into a tight area which I refused to do because of the liability and he yelled and cussed at me. Absolutely ridiculous. I'm definitely not using this location ever again, and I'm doubtful I use uhaul ever again. I'll pay more money to use someone else. Between the dirty and unsafe trailer at pickup and the rudeness and lack of professionalism at the drop off, I am extremely upset.
Joshua W.Self check out! Wonderful.
LISA F.We were charged for gas because the person checking over the vehicle said it had a full tank and it didn't so we were charged for that.
Rebecca Y.Wanted to thank Trent again for his immediate action to take care of some problems we ran into getting our truck ready to move. Trent's professionalism and immediate action showed us that U-haul values their customers.
LAWTON D.Representative was on top of his job. I left the truck overnight at the facility, he had me checked out prior to my arrival the next morning. Showed he valued my time as well as his own time. Excellent.
BOBBY L.Could of use a little more help unhooking tow dolly.
ANN R.Nothing it was all good 👍👍👍
JERRY W.Your app is a pain in the ass to use.
Donald A.Was only supposed to be a 24 hour rental. I see i was charged for 2 days. Please advise
Todd R.Staff very nice and helpful!
JACOB W.I had rented the truck online to be picked up at the Elida Rd location in Lima, Ohio but upon arrival was told I had to pick up the truck in Wapakoneta, Ohio.
FRANKLIN T.The driver's door was too bent that it didn't close to the frame. Had it rained, the driver would have been drenched. The vehicle was clean but needed body work.
MILISSA S.