Customer Reviews for Store N Stuff LLC
(U-Haul Neighborhood Dealer)

341 évaluations

15069 Blank Pike Rd   Wapakoneta, OH 45895

Heures d’ouverture

  • Mon-Tue: 8 am - 5 pm
  • Wed-Thur: 8 am - 2 pm
  • Le Ven : De 8 h am à 5 h pm
  • Sat: 7:30 am - 12 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

15069 Blank Pike Rd
Wapakoneta, OH 45895

Services dans cet établissement :

Heures d’ouverture

  • Mon-Tue: 8 am - 5 pm
  • Wed-Thur: 8 am - 2 pm
  • Le Ven : De 8 h am à 5 h pm
  • Sat: 7:30 am - 12 pm
  • Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Andrea was great to work with. I called her 15 min before closing and explained how urgently I needed a car dolly as my daughter was stranded while traveling home from Chicago in Warsaw Indiana. Andrea quickly took my info and got me out the door within minutes. Long story short - my daughter and her car are home safely. 100 % appreciate Andrea's willingness to go above and beyond. She really made y'all look good.

JEFFERY G 
Évaluation :
5

Everything went smoothly and quickly.

KURT R 
Évaluation :
1

Le client n'a pas laissé de commentaire.

SAMIR Z 
Évaluation :
5

Friendly manager. Very professional!

Mindy H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Scott R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RONALD F 
Évaluation :
5

Rented a small uhaul trailer for a move. Stopped during the trip for some sight seeing. Paid for parking, saw our sights and then moved along. 4 months later uhaul charged my credit card $100,25 for a parking violation. Metropolis fined the trailer. There was nothing posted at the parking lot about paying for a trailer. A $12 dollar fee turned into 100,25 by the time Metropolis and Uhaul got done screwing me over. This company has several BBB complaints and a lawsuit against them. There are also several social media posts warning people to avoid Metropolis parking. I would suggest avoiding both companies.

WILLIAM W 
Évaluation :
4

Mobile pick up is a joke. We were supposed to mobile pick up at 7:00 am and the text would not come thru to complete process. Thus we had to wait until the store opened at 9:00 am setting our time back. It was a complete mess. Should do everything 24 hours before and supply customer with code before day of pick up.

Mindy P 
Évaluation :
5

Easy to find, convenient location.

DAVID A 
Évaluation :
5

I fealt well informed about the whole process. The management team was friendly and hospitable. I will definitely go there again if I need rental services.

LINDA K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUDITH T 
Évaluation :
5

Was very pleased with the entirety of the experience. Thank you for all your help!!

DANAE H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID G 
Évaluation :
5

The guys were excellent. It was fast and very easy to return the truck. No complaints. I'd definitely use this location again.

greg h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAWN J 
Évaluation :
5

The trailer was not water tight and my belongings that were in the very back were soaking wet upon arrival to Ashtabula.

Shaina Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDALL P 
Évaluation :
5

Excellent beyond measure, just a "top-notch place" and a very nice (great) Woman, to help so much. I don't know how Business People find such "great" people, but I wish they could share the secret. We need a few more people like Her in this country. Suggestion; don't let Her go.

CHRISTOPHER G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT H 
Évaluation :
2

The pick up process took a ridiculously long time. (Almost an hour) We had completed all of the online check in information so it should have been quick and easy. The lady working was struggling with the computer and then did not tighten the hitch when she hooked up the U-haul. Fortunately we discovered it when the U-haul trailer bounced around horribly on the drive home. Even though this location is very convenient for us, we will not pick up from here again.

Russell S 
Évaluation :
5

The agent was very helpful. She processed our rental quickly and efficiently. She made our experience painless and pleasant.

JOHN R 
Évaluation :
5

Staff was super friendly and helpful

Doug T 
Évaluation :
5

Nothing that I can think of, everything went well, service was top notch, and friendly. I would definitely refer others to Store N Stuff LLC in Wapakoneta OH.

brett r 
Évaluation :
5

My U-Haul experience was very poor. Was not happy with the Lima Ohio location that transferred my order to Wapakoneta. The Mobil pick up was horrible. Box truck was best up and the Mobil app would not allow me to upload pictures. It took over an hour to pick up my vehicle when o was done.

Tony A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID O 
Évaluation :
1

Send me the email of your location like you said you would.

Homer F 
Évaluation :
1

The lady at this location is super rude and very unprofessional!! If I ever need to rent a truck again I will definitely go to a different location! Truck was just what I needed. Online renting was a little complicated because I'm from out of state.

KASEY D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon R 
Évaluation :
2

I dropped the rentals off close toi my home address and they stated they were going to charge me extra for not returning the truck were they stated. I was with out a vehicle at the time and the place that was stated to return was 30+ miles from my home. I returned the vehicle were it was less than 5 miles from my home.

Carl S 
Évaluation :
5

Locks on the back of all the trucks

Jon R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Magdalene S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grover A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda Y 
Évaluation :
5

Great service from Andrea once again - thanks

Lisa D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blake F 
Évaluation :
5

very nice and helpful people at this location

Thomas W 
Évaluation :
4

Very professional and polite

Scott S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn M 
Évaluation :
5

No improvement needed excellent service😀

mark b 
Évaluation :
1

All the tires are ball and the truck started vibrating randomly and had to stop in the middle of the highway to check.

Yagneshkumar P 
Évaluation :
5

I have used this location several times to drop off and reserve a truck. Very helpful and friendly. Andrea was able to work with me to get the best deal and make sure that i had what i needed when I needed it. She followed up when we had to change pick-up locations to keep me informed so that I could continue packing for my move without having to deal with changing reservations.

Lisa D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hailey A 
Évaluation :
5

Rien

patrick k 
Évaluation :
5

Customer service on the phone and in person was great! Very friendly and helpful very nice people

Karen S 
Évaluation :
1

The owner has poor customer service skills. He gave me a snarky attitude when I picked up the trailer. Then after returning the trailer on time and clean, he charged me an extra $20 because I didn't park the trailer in the right spot. I was never told there were designated trailer parking spots. When I called about the extra charge, the owner took over the call with that attitude again. Claim I was being rude. Which I wasn't.

Steve B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brice C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kristin r 
Évaluation :
4

Nice service pleasant to work with

Wanda J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Don P 
Évaluation :
5

No problem, easy in and out to drop off.

randy m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reg G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy F 
Évaluation :
3

Charged $80 for rental insurance during check out

Andrew P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason F 
Évaluation :
5

I found it hard to pick a good parking spot for the return after hours. Maybe expand the parking lot or have a better drop off spot.

Curt W 
Évaluation :
1

No one was in the office during business hours. Went there at 2 pm and the business hours on the door say open 9-5 on Monday also call them and know one answer the phone.

Johnny Q 
Évaluation :
5

It was great

rebecca w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reg G 
Évaluation :
5

Fantastic customer service!!!!! Would recommend this place anytime!!!!!!!!!!

Theodore H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Blanca G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN B 
Évaluation :
5

Well kept, well prepared...

Clifford T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montgomery C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Allen M 
Évaluation :
5

It rained and water leaked in the back loading area up going towards the cab area .

Tracie K 
Évaluation :
3

Website said they were open until 2pm on Saturday. Sign on door said they were open until 2pm on Saturday. Dropped off truck between 11 and noon on Saturday but no one was there.

Timothy I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara k 
Évaluation :
5

the girl that helped me on Saturday the 28th of Januaty 2023( I do not remember her name and I apologize and that is why I put the date the time as before 2 and after 12 in the afternoon) was the best customer service person that I have ever had in my life. Thank you for helping me at a time that I really, really desperately needed help.

Sivan M 
Évaluation :
5

Excellent customer service!!

Scott L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marke W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert G 
Évaluation :
5

Closed early

Marion M 
Évaluation :
3

the truck i picked up was dirty witg mud all over the driver side floor and inside the box it was slightly muddy. when i returned the truck and said clicked it was not clean for the user, i was charged $25! i am extremely upset that i have to pay for the filth from a customer prior to me!!!!

Tommy Z 
Évaluation :
5

Counter person was very friendly, helpful and knowledgeable.

Kirk M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary B 
Évaluation :
5

The 6X12 trailer is very heavy and would be very helpful if it included a tongue jack.

Richard C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kathy p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobbie B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY H 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jazmine J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan S 
Évaluation :
5

S.O.

TONY P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelaandchris P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vance C 
Évaluation :
5

It was a pleasant experience. Thank you

Mark J 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Alicia G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H 
Évaluation :
3

The jack/crank on The trailer we picked up was broke. Trailer had a shimmy when empty and driving down the road. When loaded it was fine. When we drop off the trailer the haul guy had to get a jack just to get the trailer unhooked from our truck. Took along time to hookup and unhook. Wasn't sure of how long to rent the trailer and thought to be safe I got two days, only needed it one and I haul said no refund for the second day even though I picked up and dropped it off the same day. Shitty service, shitty maintenance on equipment, and drop off location had way to small a place to drop off no room to even turn or park.

Mitchell B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG B 
Non les évaluations ont été soumises pour cet établissement.
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