MICHAEL B.
Le client n'a pas laissé de commentaire.
Évaluations des clients Store N Stuff LLC
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Store N Stuff LLC
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FRANKLIN T.
I had rented the truck online to be picked up at the Elida Rd location in Lima, Ohio but upon arrival was told I had to pick up the truck in Wapakoneta, Ohio.
MILISSA S.
The driver's door was too bent that it didn't close to the frame. Had it rained, the driver would have been drenched. The vehicle was clean but needed body work.
KEVIN S.
Very convenient location
Randall P.
The U-Haul rental facility and equipment I rented (trailer) served me well. I was pleased.
Gary S.
Very easy to work with.
Kristian B.
Make the website explanation a little more clear on availability and what will happen if the equipment isnt available in your requested area. We were given another pick up location that was 1.5 hours out of our way
Yugank G.
I had reserved the truck a month ago because I was moving out of the city, but right at the last moment i got a email saying that the truck was not available and I have to get the truck the NEXT day from another location. If someone is moving out they have planned days off, workers, and other personal stuff accordingly. What was the use of reserving the truck a month in advance. Furthermore, the website guarantees the reservation and says $50 will be taken off if we do not honor the reservation. But nothing was done for me. Dont you think that is false advertisement? I dont care about getting discounts but why mention something which you dont honor? I am a full time student who had to skip class to move because of the inconveniences. Its shocking how Uhaul handled the situation.
charles A.
I had to hook it up myself.
Gary S.
No Concerns
Ronald B.
Short on personnel. Neighboring businessman had to release trailer with claw hammer.
John D.
Nice people
craig W.
Very Helpful
Jerry M.
Signed up on line for quick pick up, was told the location and price and right before pick up got a message had to drive about 15 miles farther to another location and was not told needed more money or credit card, thankful my daughter had her card. Then on drop off was told one place and got a message to drop off at another. Truck hard to handle, needs alligned or something.
Christopher I.
It was great, they were friendly and very helpful. Very easy to find too
Diana B.
Terrible experience with renting from U haul. Called 2+ weeks in advance to have a truck rental form Celina Ohio. Didn't find out until 20 hours before the move, that we had to drive to wapak to get vehicle. 30 miles from our home!! Then on rental agreement, a charge of $5+ that nobody could explain what is for. But had to pay. Terrible!. Felt like the entire time I was being I was being shafted on this rental. Doubt I will ever again rent for U haul. Never get a second chance to make a first impression, and this one sucked. On line system also was no good. Called several times to make sure we had the truck ready for Celina pick up. was told we would get email 2 days in advance. Got email 20 hours before we needed to move. Then you nickel and dime me to death with charges and a few extra miles, when we had to drive 25 extra miles to get the rental, from what we requested. Lousy coordination.
Fritz S.
Awesome experience! Thank you for making our move so easy!
Megan C.
We used this location for an after hours drop off. It was easy to find, located directly off of the highway. The building seemed nice, the key box was easy to find, and the parking area was well maintained.
Todd S.
Very friendly. Origonally asked for a different location but was assigned here. They went above and beyond to make up for the change.
stephen S.
There was no problem with this location other than it was far away from where I needed the problem I had was I rented for 24hrs and 6hrs into it Celina storage started calling wanting truck delivered to them before they closed I was never suppose to go there I was to deliver to zuma automotive the next morning again the next morning Celina was calling demanding the truck the truck was already where it was agreed to be I didn't appreciate Celinas demands I was never suppose to deal with them and after this I never will
rick T.
Great experince. Knew the job well and friendly service.
Timothy J.
the staff here is one of the best i have encountered in my years of using uhaul
Jeremiah W.
Fast and friendly
Jan T.
Customer service was excellent, both on the phone & in person!
Lewis B.
They closed at 2pm on the day we wanted to drop off which was inconvienient.
John G.
I have rented I haul many times but this location was so much nicer cleaner and more understanding of the process than anyone else.
bernie P.
Ideal location, good people who explain everything! Very accommodating!
John G.
I have rented from U Haul many times and at two different locations it took me over an hour as the people did not know how to fill out required information or where to get the correct papers or could not get through the online portion. This experience was totally different and pleasant! I would recommend this location for renting to anyone!
Elwood R.
Same as 'Pick Up' comment.
Thomas A.
Have two people for check in. The previous customer changed his order while there and he delayed my departure. Also the uhaul tech had a problem canceling his request but otherwise good
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