Le client n'a pas laissé de commentaire.lourdes R.
Customer Reviews for Store Space Houston
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Houston, TX 77035
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam - dim : 9h am à 3h pm
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Perhaps opening at 8am will allow early birds, like me, to start their moving earlier.MANUEL S.
Le client n'a pas laissé de commentaire.ALBERTO S.
The male frt in manager/employee that help me on Friday 7/9 was very rude. Needs more training on communication skillsGEORGE A.
need better parking are arrangements when dropping off after hourssharon B.
Le client n'a pas laissé de commentaire.MICHAEL W.
Uhaul was late and the front desk seemed confused about what needed to happen. The Uhaul itself seemed to be on its last legs. There were plenty of times when starting it that it felt like it wouldn't start. Lack of a ramp to move items onto the Uhaul also felt kind of dumb. I won't be using UHaul again in the future. Even the smallest trucks with Budget come with a ramp and a cart.SAMI A.
The only thing that I would complain about is that there is limited space to turn the truck around. But this is not anyone's fault, and it was only stressful when I was taking it out, not when I was putting it back, which was good considering how tired and irritated I was after moving, just because... MOVING. Other than that the process was easy and everything went exactly as the instructions said it would!Kristen T.
The location is easily accessible and the staff was very nice and helpful. I highly recommend this place!KATARINA J.
Never before have I rented a U-Haul trailer and was told I was resposible for unhooking/removing the trailer. Will not rent from this location again.AMELIA D.
Le client n'a pas laissé de commentaire.GWENDOLYN J.
It was very professional experience from the front desk. She was very helpful as wellCOREIE M.
They overcharged my cardSHANIQUA W.
Le client n'a pas laissé de commentaire.ED T.
Le client n'a pas laissé de commentaire.RITA G.
Le client n'a pas laissé de commentaire.EDWINALLEN S.
Le client n'a pas laissé de commentaire.ANELL B.
Le client n'a pas laissé de commentaire.GARY A.
Very friendly and knowledgeable staff. I had a great experience using the uhaul services. Would recommend to friends and familiesBenjamin E.
Le client n'a pas laissé de commentaire.LONNIE J.
I chose to pick and drop off via the U-Haul app. I gave my best estimate on how long I would need the truck. I ran over by a few hours, as probably most moves do. Someone called my wife from the rental office and was extremely rude to her and told her I would be charged an additional day. I was charged the additional day because I brought the vehicle back after the office closed, even though I was returning the vehicle via the U-Haul app and an attendant would not be required for pick up or drop off. My family has rented from U-Haul many times over the past 8 years specifically. We have not experienced this type of experience previously. In the past we have had very positive customer service experiences.JERRY A.
Le client n'a pas laissé de commentaire.FNU K.
Everything was excellentGREGORY W.
Le client n'a pas laissé de commentaire.KAITLYN BROOKE L.
Le client n'a pas laissé de commentaire.Angela P.
No assistance hooking up or unhooking trailer. The trailer jack was broken as wellJAMES EARL JR A.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Erin R.