The drop off location i chose was no longer the right place. The managers husband was there and told us we had to drop off the truck several blocks away. Had he not been there we would have not known. We wasted time and my friend almost missed a flight. I will be submitting a complaint about this entire experience.CHRISTOPHER G.
Customer Reviews for Store Space
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Dallas, TX 75233
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 9h am à 5h pm
- Mar et mer : fermé
- Jeu - ven : 9h am à 5h pm
- Sam : 9h am à 3h30 pm
- Dim : fermé
Heures d'ouverture spéciales
- 10/22/2021 - 10/31/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
During The initial call the Representative did not explain the link being sent required additional steps. Very little information was shared about the process at the beginning.. When picking up the truck I spent an hour completing online information that could have been done earlier and saved valuable moving time. The folks that helped me with the finish out were very informative and knowledgeable. It did take several people to complete the different steps after being on hold each time. Just know to do as much as possible online a day or two ahead of your rental pickup. Things are different due to Covid-19.Anita J.
I went past my time limit on an all day rate by two hours, but I was told that I would not be charged because the attendant took so long to process my charge . Guess what I was charged for the extra timeHORACE M.
Le client n'a pas laissé de commentaire.Paul W B.
Le client n'a pas laissé de commentaire.Chandi A.
They need the dollies, padding etc. for the trucks. None are there.Toni H.
This location is a 3rd party storage facility. The receptionist "Michelle" was nice, but lacked interpersonal customer service skills. The vehicle I was given was loud and had serious mechanical issues. I was promised a refund 5 days ago, and have yet to receive it. Of the past U-Haul experiences, this has been my absolute worst.JAMES M.
Le client n'a pas laissé de commentaire.Kaylee P.