When we arrived to pick up the uhaul I logged on to check in and suddenly my reservation time was changed. It would have been nice to know before waking up early and driving over there. We were also supposed to have a contactless pick up-did not happen. That was a failure on uhaul's side. The staff at this facility were excellent though, she went above and beyond to help us. The truck was not clean when we got it. There was trash and dog hair all over the back, there was even a roach.EDWIN M.
Customer Reviews for Storeroom Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
There was mud or something on the floor in the cab.Chelsea K.
Le client n'a pas laissé de commentaire.BEAU B.
Excellente expérienceSusan S.
Le client n'a pas laissé de commentaire.William P.
Tried to use the app to check in but was unable to due to an issue scanning the back of my license. My only real complaint is the truck was dirty, the seats were covered in dog hair, and the back had not been swept out from previous use. There also appears to be a discrepancy in when the vehicle was returned. It shows being returned almost an hour later than when I returned it.James H.
Le client n'a pas laissé de commentaire.EDWARD K.
Peggy is awesome and deserves a bio on your websiteThomas A.
Le client n'a pas laissé de commentaire.BENITO C.
To increase the speed on your computer it was too slow to come up Also to tell customer key return details well. It was a great and nice experience.OLAYINKA A.
Awesome customer service.Mary H.
Le client n'a pas laissé de commentaire.doug S.
Would definitely recommend this location!! Great customer service !!!Deborah R.
She was an Angel, she helped me during her off time. They where technically closed.DAVID B.
Gas should be included in the pricing per mile. Customer shouldn't have to pay more money than the original 100 $+ to fill back up. Not happy with that.Kacie T.
The property manager, Peggy, was EXCELLENT help!Patricia M.
Vehicle was easy to pick up. No way to improve on excellent!Dorafay S.
Staff was friendly. Quick in and checkout. Good, convenient locationMartha W.
Peggy was awesome and super helpful!Colette P.
Peggy in the Huntsville Tx office was very nice to work with in acquiring a U-Haul for my son and me,,,I will definitely use the service again if needed, and will recommend the Huntsville facility when someone asks about needing a moving truck... Thank you, Peggy, and U-Haul,,,,Mary BracewellMary B.
Le client n'a pas laissé de commentaire.Sean P.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.tracy L.
Le client n'a pas laissé de commentaire.Vanessa K.
Peggy was great to deal with. Friendly, responsive and helpful.Shawn M.
Le client n'a pas laissé de commentaire.Carrie S.
The lady in charge provided excellent service and was very personable during and after the rental process. Excellent job done!Lonnie G.
This place was much nicer place than where I picked up the truck. The lady working there was very nice.Travis C.
Le client n'a pas laissé de commentaire.Maria L.
Le client n'a pas laissé de commentaire.Derek V.
They were already closed, but the gal opened the door, helped me check out, and very friendly.PAMELA B.
Ordered a dolly and was not in the truck. Had to go to the office and ask. They did not know anything and said they had an extra one in another truck.Halen Q.