Train your associates better.CHRISTOPHER Z.
Customer Reviews for Storesmart Springhill
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Spring Hill, FL 34609
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 12h pm à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
They seemed nice enough, but seemed rushed. First couldn't not find the car trailer that was assigned to me. The just decided to give me a different one ( no big deal). Had to wait for them to change the paperwork. Then I had to wait because the computer he was using couldn't print. Only one computer in the office can print. Come on! Finally after about ten minutes I was asked if they could just email it to me. Why didn't they just say that ten minutes earlier? When I got the car carrier home I notice that that the wiring harness was crushed in one spot (the lights still all worked). Also noticed after I loaded my vehicle on the carrier that one of the carrier tires was extremely low. Took reading and found that it only had 18 lbs pressure . I proceeded to inflate it to the recommended 65 lbs pressure. All other tires were good. Called U-Haul where I picked up to inform them of these issues and was just told â€œsorryâ€ and let the drop off U-Haul place know and let them deal with it. I let the U-Haul dealer in Dover, NH where I dropped off about the issues and that the same tire appeared to be low again. Probably has a slow leak that needs attention. Just think a more thorough inspection should be done before renting out equipment. Otherwise, equipment performed as expected and no other issues.Marc W.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.ALBERT W.
Le client n'a pas laissé de commentaire.JACK M.
Le client n'a pas laissé de commentaire.Carlitos H.
It would help to have more than 1 person working in there at a time so people aren't left waiting in line for so long.MARSA M.
I paid 120$ then had to put 90$ in the gas tankMIGUEL C.
Le client n'a pas laissé de commentaire.ANGEL R.
Le client n'a pas laissé de commentaire.WILSON S.
The rental truck broke down during useSETH R.
Le client n'a pas laissé de commentaire.Jim M.
She was fantastic and funnyRich L.
You can pull your heads out of your asses and start thinking about the customer when a rental is needed its is a stressful time for them and all you people think about is yourselves and making money the pick up and drop off places were great the people that actually work for uhaul FUCKING suckTracy S.
Le client n'a pas laissé de commentaire.JONNATHAN C.
The gentleman at counter was very very nice and helpful thank youDAVID J.
Le client n'a pas laissé de commentaire.ARTHUR A.
Good servicealexander R.
Le client n'a pas laissé de commentaire.Michael S.
All goodMichael B.
Le client n'a pas laissé de commentaire.DOMINICK C.
Thanks fo everythingDAVID N.
Le client n'a pas laissé de commentaire.CHRISTIAN R.
Very Cleaned in Side of Store and OutsidePaul H.
Le client n'a pas laissé de commentaire.DANA Y.
Le client n'a pas laissé de commentaire.Edward M.
Le client n'a pas laissé de commentaire.Michael F.
No internet had to pick up truck using my phone took way over an hour passenger mirror would not adjust and no cab light was told to take it back to another location when I arrived bad experienceKEVIN H.
Le client n'a pas laissé de commentaire.Barbara T.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.Johanna L.
Very pleasant.GARY W.
The whole process was quick and painless from picking up the equipment to bringing it back.ORLANDO R.
The sale associate we felt with was very polite and on the ball. He is very good and his job and puts customer service first. Great experienceStephen S.
Le client n'a pas laissé de commentaire.JENIFER T.
Le client n'a pas laissé de commentaire.MICHELE G.
Mike, at this location was very professional and knowledgeable with area and went above and beyond for all my inquires. A+.GARYWARREN W.
Le client n'a pas laissé de commentaire.Lyssia R.
I had an agreement to drop off at this location when I reserved my rental but when I arrived I was rudely informed that I was not dropping it off there. I was told that they were a 3rd party dealer and didnt have to accept the uhauls. I was told to take them 45 minutes away to a different location. After harsh words and treats, I was allower to drop them there. Very poor business.Andrew D.
Very helpful with all aspects of my rental and the online folks were super helpful as I lost my reservation over night and they found me one in a flash .as i was in a pinch . Thanks u haul woo hooMICHAEL B.
Not lie to your customersAlexander R.
Le client n'a pas laissé de commentaire.FRANK S.
If you tell the customer something and the policy changes you still have to honor your word. Calling it a learning experience you don't charge the credit card with out even reaching out to the customerrobert M.
Le client n'a pas laissé de commentaire.STEVEN B.
Truck had a out of line tire noticed on drive and washer fluid had to pickup someJohn E.
The rental went very well and it was perfectGARY P.
I didn't order safe move, didn't know I paid for this until I got home, I only had truck 1 hour and had to pay 54.00, now I'll be renting again for several days next weekMarge C.
Inspect your trucks more thoroughly for mechanical issues, especially the high mileage vehicles. I am a vehicle technician and my rental truck had a lot of creeks and vibrations as well as low engine power. I rent regularly and this is only the second time has this happened.Hadi P.
Le client n'a pas laissé de commentaire.RONALD S.
Le client n'a pas laissé de commentaire.Charles S.
Great peopleDominick C.
Le client n'a pas laissé de commentaire.Frederick A.
Le client n'a pas laissé de commentaire.Scott S.
I have used StoreSmart a few times now and every time I have had fantastic service! I would recommend them to all my friends and family. Each time was a smooth transaction and the trucks where always in great shape. They really care for their customers and want to help make their move easier. Thank you Mike and Nikki!Lauren J.
Le client n'a pas laissé de commentaire.JERRY C.
Le client n'a pas laissé de commentaire.Hadi P.
Le client n'a pas laissé de commentaire.Angel P.
Le client n'a pas laissé de commentaire.THOMAS P.
Verygood experiencs.KRISHNA V.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.Jerry C.
Le client n'a pas laissé de commentaire.Jill P.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.KIRK C.
Le client n'a pas laissé de commentaire.Justin A.
Le client n'a pas laissé de commentaire.Christopher F.
Outstanding person, very friendly and helpful. Will definitely rent again...JOHN Z.
Le client n'a pas laissé de commentaire.HADI P.
Le client n'a pas laissé de commentaire.PETER S.
Helpful, nice staff. I have used this location for several rentals and have been treated very well. They are very accommodating and pleasant to work with. I will continue to use this location for my future needs.HADI P.
Personnel amical.Andrew M.
Le client n'a pas laissé de commentaire.Hadi P P.
Le client n'a pas laissé de commentaire.Chadwick V.
Le client n'a pas laissé de commentaire.KEVIN G.
Le client n'a pas laissé de commentaire.KIRK C.
Le client n'a pas laissé de commentaire.Thomas T.
easy and quick, very affordable!gary R.
I actually drove an extra 10 miles for this location due to the awesome representstives that work there. They treat my aunt very well every time she picks up a truck or van.Anethette G.
Le client n'a pas laissé de commentaire.Paulette R.
Great van. Great service. Open on a Sunday too.SUSAN C.
Wonderful staff. Very helpful and informative. A true pleasure to deal with!!Laida E.
Le client n'a pas laissé de commentaire.Sal C.
Closed and not open on a Monday in the middle of the dayJEFFREY J.
You do not need to improve everything was great and excellent serviceBrent D.
Le client n'a pas laissé de commentaire.Sharon P.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.Melissa S.
Efficient and friendly staff.Robert H.
No problems at all. Good place. Nice rep.Gregory H.
Le client n'a pas laissé de commentaire.Matthew M.
Had an unjustified 10 $charged to my card. I returned the vehicle per the agreement, clean and full to the top of fuel. The extra charge was never justified.ramzy A.
Great staff, good experience! I'll use this location again. Merci.Hadi P P.
Very friendly personJuan O.
I am a disabled 72 yr old and when I got to the location, there was no one there in the middle of the day. I called the number on the front door and the person told me to drop off the trailer and they would take care of it later. I had my grandson with me and between the 2 of us, we were able to get the big trailer unhitched. NEVER AGAIN!!!denison F.
Everything was great and very fastDavid M.
Le client n'a pas laissé de commentaire.Robert J.
Le client n'a pas laissé de commentaire.Ashley R.
Le client n'a pas laissé de commentaire.Frank S.
Great place. I have used this uhaul facility multiple time. The trucks run well and are always clean. Mike and the woman at the desk are awesome!! Highly recommend!!Jeannine M.
Le client n'a pas laissé de commentaire.Timothy K.