Le client n'a pas laissé de commentaire.CHARLES A.
Customer Reviews for Storesmart Springhill
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Spring Hill, FL 34609
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 12h pm à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JAMES M.
Lied to me about pricingYulissa S.
Everyone was very helpful during the two days of using the truck. All went beautifully.William S.
The lady that checked me in was extremely professionalDavid T.
Le client n'a pas laissé de commentaire.EVOL J.
Sucks you have to load your own vehicle on a tow trailer when you have no experience doing it. It took forever for them to explain how to hack up on to level ground with a tow trailer. I Jack knifed a couple of timesJEFFERY B.
It seems that the employees of u-haul struggle to provide services in spite of some unseen and vengeful god that lives in their computers. We were sent thru heavy traffic,nearly an hour away, to a drop off location that had no room for another truck. There were three of us at the same time,as the poor clerk was on the phone begging someone to stop sending trucks full of pissed off customers who were to learn that their rental experience was not over. At each place the employees tried their bestJohn C.
Le client n'a pas laissé de commentaire.MATTHEW G.
Great customer service! I have no recommendations for improvements to the location.JOHN A.
Le client n'a pas laissé de commentaire.Luis D.
Le client n'a pas laissé de commentaire.BARBARA H.
Nothing the lady that help me was outstanding. Gentleman that checked me back in was great also. Will definitely you that location again and suggest to everyone.ROLAND M.
Le client n'a pas laissé de commentaire.GARY S.
Needed a furniture dolly from U-Haul and could not come up with one but found another facility that had the dolly and reserved it thru U-Haul for me.Bob C.
Le client n'a pas laissé de commentaire.ANDREW O.
Amazing service. Went above and beyond to make my experience excellent! Would recommend again to all my friends and family.BRITTANY N.
Le client n'a pas laissé de commentaire.NATASHA O.
Many of us are not good with technology especially the older generation and you are asking us to take our own picture and fill out our own paperworkAlva H.
Le client n'a pas laissé de commentaire.THERESA W.
Nothing at all. Salesman was helpful, knowledgeable and made me comfortable renting a 26 foot van. OutstandingJon L.
Paulette was a truly a plaesure to work with.DEAN F.
In a dead zone so he had a difficult time uploading info so it takes longer than normal to check out!JANICE D.
Le client n'a pas laissé de commentaire.Neal G.
Truck had an issue steering shaking at highway speeds I did communicate that when I returned it.PAUL W.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
More than 1 employee handling customersIGNACIO L.
The location isn't the problem. The problem when we try to pick up was that your online system is some kind of jacked up. Even though we checked in and did everything online everything had to be redone because you're online system only allows for one driver and there were two. Again not a criticism of the location but a criticism of your system.Vicente R.
Continue same serviceRICHARD L.
Train your associates better.CHRISTOPHER Z.
They seemed nice enough, but seemed rushed. First couldn't not find the car trailer that was assigned to me. The just decided to give me a different one ( no big deal). Had to wait for them to change the paperwork. Then I had to wait because the computer he was using couldn't print. Only one computer in the office can print. Come on! Finally after about ten minutes I was asked if they could just email it to me. Why didn't they just say that ten minutes earlier? When I got the car carrier home I notice that that the wiring harness was crushed in one spot (the lights still all worked). Also noticed after I loaded my vehicle on the carrier that one of the carrier tires was extremely low. Took reading and found that it only had 18 lbs pressure . I proceeded to inflate it to the recommended 65 lbs pressure. All other tires were good. Called U-Haul where I picked up to inform them of these issues and was just told â€œsorryâ€ and let the drop off U-Haul place know and let them deal with it. I let the U-Haul dealer in Dover, NH where I dropped off about the issues and that the same tire appeared to be low again. Probably has a slow leak that needs attention. Just think a more thorough inspection should be done before renting out equipment. Otherwise, equipment performed as expected and no other issues.Marc W.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
Le client n'a pas laissé de commentaire.ALBERT W.
Le client n'a pas laissé de commentaire.JACK M.
Le client n'a pas laissé de commentaire.Carlitos H.
It would help to have more than 1 person working in there at a time so people aren't left waiting in line for so long.MARSA M.
I paid 120$ then had to put 90$ in the gas tankMIGUEL C.
Le client n'a pas laissé de commentaire.ANGEL R.
Le client n'a pas laissé de commentaire.WILSON S.
The rental truck broke down during useSETH R.
Le client n'a pas laissé de commentaire.Jim M.
She was fantastic and funnyRich L.
You can pull your heads out of your asses and start thinking about the customer when a rental is needed its is a stressful time for them and all you people think about is yourselves and making money the pick up and drop off places were great the people that actually work for uhaul FUCKING suckTracy S.
Le client n'a pas laissé de commentaire.JONNATHAN C.
The gentleman at counter was very very nice and helpful thank youDAVID J.
Le client n'a pas laissé de commentaire.ARTHUR A.
Good servicealexander R.
Le client n'a pas laissé de commentaire.Michael S.
All goodMichael B.
Le client n'a pas laissé de commentaire.DOMINICK C.
Thanks fo everythingDAVID N.
Le client n'a pas laissé de commentaire.CHRISTIAN R.
Very Cleaned in Side of Store and OutsidePaul H.
Le client n'a pas laissé de commentaire.DANA Y.
Le client n'a pas laissé de commentaire.Edward M.
Le client n'a pas laissé de commentaire.Michael F.
No internet had to pick up truck using my phone took way over an hour passenger mirror would not adjust and no cab light was told to take it back to another location when I arrived bad experienceKEVIN H.
Le client n'a pas laissé de commentaire.Barbara T.
Le client n'a pas laissé de commentaire.CHRISTOPHER W.
Le client n'a pas laissé de commentaire.Johanna L.
Very pleasant.GARY W.
The whole process was quick and painless from picking up the equipment to bringing it back.ORLANDO R.
The sale associate we felt with was very polite and on the ball. He is very good and his job and puts customer service first. Great experienceStephen S.
Le client n'a pas laissé de commentaire.JENIFER T.
Le client n'a pas laissé de commentaire.MICHELE G.
Mike, at this location was very professional and knowledgeable with area and went above and beyond for all my inquires. A+.GARYWARREN W.
Le client n'a pas laissé de commentaire.Lyssia R.
I had an agreement to drop off at this location when I reserved my rental but when I arrived I was rudely informed that I was not dropping it off there. I was told that they were a 3rd party dealer and didnt have to accept the uhauls. I was told to take them 45 minutes away to a different location. After harsh words and treats, I was allower to drop them there. Very poor business.Andrew D.
Very helpful with all aspects of my rental and the online folks were super helpful as I lost my reservation over night and they found me one in a flash .as i was in a pinch . Thanks u haul woo hooMICHAEL B.
Not lie to your customersAlexander R.
Le client n'a pas laissé de commentaire.FRANK S.
If you tell the customer something and the policy changes you still have to honor your word. Calling it a learning experience you don't charge the credit card with out even reaching out to the customerrobert M.
Le client n'a pas laissé de commentaire.STEVEN B.
Truck had a out of line tire noticed on drive and washer fluid had to pickup someJohn E.
The rental went very well and it was perfectGARY P.
I didn't order safe move, didn't know I paid for this until I got home, I only had truck 1 hour and had to pay 54.00, now I'll be renting again for several days next weekMarge C.
Inspect your trucks more thoroughly for mechanical issues, especially the high mileage vehicles. I am a vehicle technician and my rental truck had a lot of creeks and vibrations as well as low engine power. I rent regularly and this is only the second time has this happened.Hadi P.
Le client n'a pas laissé de commentaire.RONALD S.
Le client n'a pas laissé de commentaire.Charles S.
Great peopleDominick C.
Le client n'a pas laissé de commentaire.Frederick A.
Le client n'a pas laissé de commentaire.Scott S.
I have used StoreSmart a few times now and every time I have had fantastic service! I would recommend them to all my friends and family. Each time was a smooth transaction and the trucks where always in great shape. They really care for their customers and want to help make their move easier. Thank you Mike and Nikki!Lauren J.
Le client n'a pas laissé de commentaire.JERRY C.
Le client n'a pas laissé de commentaire.Hadi P.
Le client n'a pas laissé de commentaire.Angel P.
Le client n'a pas laissé de commentaire.THOMAS P.
Verygood experiencs.KRISHNA V.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.Jerry C.
Le client n'a pas laissé de commentaire.Jill P.
Le client n'a pas laissé de commentaire.Jeffrey B.
Le client n'a pas laissé de commentaire.KIRK C.
Le client n'a pas laissé de commentaire.Justin A.
Le client n'a pas laissé de commentaire.Christopher F.
Outstanding person, very friendly and helpful. Will definitely rent again...JOHN Z.
Le client n'a pas laissé de commentaire.HADI P.
Le client n'a pas laissé de commentaire.PETER S.
Helpful, nice staff. I have used this location for several rentals and have been treated very well. They are very accommodating and pleasant to work with. I will continue to use this location for my future needs.HADI P.
Personnel amical.Andrew M.