Customer Reviews for Storquest Centennial 02
(U-Haul Neighborhood Dealer)

1 460 évaluations

7030 S Jordan Rd   Centennial, CO 80112
(E Arapahoe Rd)

(303) 690-7020

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h30 pm
  • Dim : 10h am à 4h30 pm
Heures d'ouverture spéciales
  • 8/15/2022 - 9/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(303) 690-7020

7030 S Jordan Rd
Centennial, CO 80112
(E Arapahoe Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 5h30 pm
  • Dim : 10h am à 4h30 pm
Heures d'ouverture spéciales
  • 8/15/2022 - 9/30/2022: Fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Kanye Al the manager is awesome. He was extremely kind and considerate. I would recommend this location because of.my experience with him.

spring M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kunta D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher H. 
Évaluation :
5

Excellent service, thank you!

Stephen D. 
Évaluation :
4

the mirrors on the truck were really dirty ALso the tire monitor stem light would not go off

KIMBERLY A. 
Évaluation :
5

The gentleman who served me was very handsome and sweet

ROSE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROCKY S. 
Évaluation :
5

Very friendly and efficient check out. Van worked great, easy transaction.

AMY T. 
Évaluation :
5

All good

TERRY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nathan L. 
Évaluation :
5

Absolutely the best customer service I've ever received EVER!!! Very personable and friendly! Appreciate the extremely simple process as well!!! Words can't express how above and beyond this place was!!! Merci 

ERIN GRETCHEN EL M. 
Évaluation :
5

Everything was perfect. Would for sure use this location again. The guy working inside was super cool and funny.

SIMEON B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

BALARAJU G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gintaras J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

AJITH K. 
Évaluation :
4

I don't see the CDW Fees of $10 until the estimate or final bill and not sure of what that fees is.

SRINIVASA D. 
Évaluation :
3

The gentlemen at the service desk was pleasant. However, the moving truck we used was unsatisfactory. There were a couple engine lights on and the interior looked like it hadn't been cleaned for a while.

David T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADRIAN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERYL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carissa K. 
Évaluation :
3

I tried to check in the vehicle on my mobile phone at 10 pm as they had a door key drop where the key would be visible and accessible w/ a coat hanger. Without success, I returned the next morning to turn in the key and to check in the vehicle. Suggest a secured key box. Appreciated the parking lot was well lighted.

PEGGY H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris C. 
Évaluation :
5

Truck Share app is just waste of time. As the app is not working properly, representative called me in for check in. Representative is so friendly and helpful.

Murali Srinivas T. 
Évaluation :
4

All good!

Michael B. 
Évaluation :
4

The return process with all the pictures is kinda ridiculous. I had to do it twice and my location was on but it wouldnt let me submit the parking picture even though at the very beginning I had to share my location.

AUDREY W. 
Évaluation :
5

We had gone to this location 3 times to ensure the truck would be ready. We also went on line and some how the pick up location was changed to Holly instead of Jordon. We were able to change the location back to Jordon and the rest of the move went well.

FELIX T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WERRA T. 
Évaluation :
5

The process was quick and easy. No problems with the truck. Would definitely recommend this location.

ANDREW E. 
Évaluation :
5

Excellent Service

YUVARAJ S. 
Évaluation :
5

UHaul messed up my order and I had to cancel an hour before I was supposed to meet with my movers. However, the employee working here helped me reserve a truck and saved me from a lot of headache. Really great employee. Friendly too. Awesome

DONG C. 
Évaluation :
5

Thanks

Praveen N. 
Évaluation :
5

The staff was great to work with.

Elizabeth G. 
Évaluation :
5

Very friendly and curtious

Michael D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANE G. 
Évaluation :
5

The only thing my transaction was missing was moving blankets. Honestly, I really didn't need them after all. I was very pleased with my truck rental.

bart B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry J A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hubertus V. 
Évaluation :
5

The guy behind the desk was friendly and articulate.

KARA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Agent was awesome! Truck was super clean.

Geoffrey B. 
Évaluation :
5

I had my reservation set at 2pm and the location ended up being closed when I got there. I called and was able to do it over the phone with the truck share 24/7 online program. The set up was super easy! Despite the small inconvenience, the representative I talked to was very helpful and patient while we worked out all the details! Moving is stressful as it is but the process of getting a uhaul was fairly quick and easy, will definitely be using them again in the future :)

albita G. 
Évaluation :
4

My only complaint is a uhaul complaint not a location complaint. I got the picture of where the gas should be filled up to... somewhere between 1/4 or a tank and 1/2 and tank and was told to bring it back that full... C'mon of course I overfilled because that is ridiculous. I suggest giving to them full and having them return it full...easier on both!

Roseanne P. 
Évaluation :
3

Equipment is not that much included and vehicle is not give picking up fast

Varun Kumar M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Herbert B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan B. 
Évaluation :
4

Everything was hreat

Sharon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandi A. 
Évaluation :
3

The charges were not what we were told

Brandi W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy A. 
Évaluation :
5

Storquest...The staff member was very polite and helpful...I do appreciate good customer service and that is what I received. It took five minutes to to the paper work ( inside the office). Merci.

Francisco R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve N. 
Évaluation :
4

Paid for a dolly and cover pads but never received them. Agree I should have checked before I left but got charged for items we never got.

Andrew P. 
Évaluation :
4

Previous customer was late returning the truck and due to a busier than usual weekend,the truck was not properly sanitized.

Teresa S. 
Évaluation :
5

S.O.

Seth W. 
Évaluation :
5

provided very professional and excellent customer

levi C. 
Évaluation :
5

Make your online reservation easier to use. Get it down to two steps. Taking pictures doesn't always work. Phone cameras are very sensitive.

Terry F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Keith S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

john M. 
Évaluation :
5

Truck was very clean, had full fuel, very little damage, all cosmetic. The ride was great and smooth. Associate at the store was friendly, quick, and professional. All around great experience. Old room mates are moving soon and I've already referred them to the same location.

Christopher B. 
Évaluation :
5

The guy who was helping me was very helpful!

Melove T. 
Évaluation :
3

Keep them vehicles clean inside and out!

Travis A B. 
Évaluation :
1

Uhaul chose this location for my return, the rude young man told me he didn't have my paperwork and that it was the wrong location- after much tine in the phone with uhaul and demanding is manager my info magically appeared.

Cheryl W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey R. 
Évaluation :
4

It was an easy pick up and drop off served our needs quite well. UHaul.com needs to hire more employees as wait times on calling in to make or change a reservation are 30+ minutes - frustrating!

Michael Thomas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dominique L. 
Évaluation :
1

Maybe have vehicle washed up to not hide dings on it that I may be suspected of causing since the process to look over product is up to customers findings. I felt a bit rushed by employee having to look this vehicle over thoroughly and take selfies your vehicle and upload them from my phone. Really did not like this process as to know I could easily be responsible (blame, causing some unnecessary BS over this portion of rental) for past mishaps with an unwashed/uncleaned exterior! I honestly will just head to a main hub next time to avoid this convenience I thought fit the bill for me, I'm just a little apprehensive over this portion over rental, sorry to be direct but I detest sugar coating life. Employee shared his feelings about your service from his stand point... I did not need that info as this tells me the truth of this process from a third party view. He was truthful, but this is where my seriously negative review of thus rental stands.

Travis B. 
Évaluation :
5

I believe I spoke with three different gentleman during the rental, and they were very kind and courteous. They maintain their vehicles very well.

shawn G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendra K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stewart L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shon D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alan R. 
Évaluation :
3

Allow the customer to choose the location for pick-up and drop-off. The location selected for me made me drive an additional 25 miles to get the truck.

Dale C. 
Évaluation :
4

The cargo van was clean, in great working condition, and ready for us, but the other item we asked for (dolly) was not there. I would have given a higher rating but for that fact and that the operator had trouble finding information in my online reservation and trouble texting us the forms. Overall, very positive experience and I will use again.

Mark G. 
Évaluation :
1

Vehicle dropped off at 15/16 fuel, billed at 13/16, so thanks for that. Vehicle conditions were gross and sticky. Merci!

JACOB H. 
Évaluation :
5

The staff was friendly and provided great customer service. We will definitely use this location again for future moves.

LaMar H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon W. 
Évaluation :
4

Was suppose to be a mobile pick up 1 1/2 hours earlier than time received. Annoying, made for a longer day

james M. 
Évaluation :
5

Good employees but your computer system is so inconsistent. I saw your good employee get yelled at because your computer confirmed a rental but the item wasn't available when the customer came.

Andrew V. 
Évaluation :
5

Encourage some of the staff to be friendlier, make eye contact, smile. The man who helped us at pick up time was polite but never even looked at me.

Alice M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhonda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel J. 
Évaluation :
5

Scott has been wonderful, professional and responsive, highly recommend this company and location.

sally G. 
Évaluation :
5

Everything was just fine. I've never been in that area, but I had business out that way. Google Maps took me right to it. I, was very pleased.

Shafaye T. 
Évaluation :
2

My truck smelled like stale cigarettes and the ride was pretty shitty too.

travis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco R. 
Évaluation :
3

Truck had transmission issues and steering was very loose.

Brent B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy W. 
Évaluation :
5

Nothing to note.

Charles C. 
Évaluation :
5

You guys doing great job

Pablo B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

anthony G. 
Évaluation :
5

Best uhal experience! EVER!! Clear, to the point, effective communication! Great job

Joseph H. 
Non les évaluations ont été soumises pour cet établissement.

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