Évaluations des clients StorQuest Kyle

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de StorQuest Kyle

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Donna B. le

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Have rented from this location several times ...Excellent customer service!!

John B. le

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Le client n'a pas laissé de commentaire.

Jr F. le

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Le client n'a pas laissé de commentaire.

Joanna S. le

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The staff is amazing and on point!

Hakim M. le

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Le client n'a pas laissé de commentaire.

William L. le

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Le client n'a pas laissé de commentaire.

Mary J. le

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The internet doesn’t work or is out of range. It’s difficult to sign in and out on the online app due to this problem. The personal are very friendly and helpful.

Michael J. le

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Le client n'a pas laissé de commentaire.

Verdie D. le

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Only negative is waiting for computer to bring up my order by the attendant. He even used his own phone to see it it would bring up my information faster. Very pleasant & wanting to please the customer.

dennis D. le

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Le client n'a pas laissé de commentaire.

ESPERANZA L. le

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Le client n'a pas laissé de commentaire.

Mark N. le

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Great service and very helpful

Kenny D. le

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The following is not a review of this location. This location was GREAT in my following story of STRESS. I had reserved a 15 ft. truck at Park Place Storage at 2101 BEBEE RD, KYLE,TX 78640 for Tuesday, 7/30/19 for 8:00 P.M. I had the reservation email and had called numerous times to ensure my van was reserved. IT WAS NOT. I had even made sure it was the 24/7 digital pick-up option since I knew the location I would be picking my truck up at would be closed. Come time to pick up my van and not only is the place closed (which I knew ahead of time) and my reservation was now saying I needed to wait for the Uhaul store where I was picking up my truck to open. I had to call another open Uhaul store where they informed me my reservation wasn't saying the 24/7 digital option but the in-person option and they could not do anything because the keys were probably not in the box for me to pick up the truck with. After AN HOUR AND A HALF of waiting for customer service, I finally reached a worker who then informed me that there was NEVER a truck reserved at the original location. He was VERY helpful finding me the nearest Uhaul store and even though I had to get a 30 ft. truck, he was able to reduce those fees and give me the rates for a 15 ft. truck since it was their fault in the first place. He also stayed on the phone with me making sure my new reservation was unproblematic unlike the first. VERY HELPFUL GUY!! I still cannot believe I had to wait over an HOUR AND A HALF to reach anybody though. RIDICULOUS!! And the fact that my reservation wasn't even held!!! What the hell, Uhaul?! The guy I talked to on the phone said he was going to give me a $50 rebate for all the trouble, but I still haven't seen this. Please help!

Tammy T. le

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Employee was amazing, she was very knowledgeable and very professional.

Sally K. le

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Very friendly staff, very convenient location.

Douglas M. le

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I have frequently used this U-Haul location for my rentals. Everyone here is ALWAYS pleasant and accommodating.

Karen D. le

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Le client n'a pas laissé de commentaire.

Lauren R. le

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Le client n'a pas laissé de commentaire.

Gretchen W. le

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Wonderful aassistance by the Storquest employee, even while she was very busy!

Karen D. le

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Very friendly and helpful.

MICHAEL R. le

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Super service!!!!

Joanne M. le

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Le client n'a pas laissé de commentaire.

Olivia Diana J. le

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Everyone that works there are amazing hard workers, very knowledgeable, 100 % customer service, always dependable. You are very lucky to have a staff that truly cares about there customers. Thank You

Jacob V. le

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Wish I didnt have to call customer service because for some reason it had a different drop off location but the lady helped me out with every step and was pretty fast on changing the location. Just wish I didnt have to do that after a long day of moving!

William E. le

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Le client n'a pas laissé de commentaire.

Rene S. le

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Le client n'a pas laissé de commentaire.

Neil D. le

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Le client n'a pas laissé de commentaire.

Samuel M. le

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Fast and easy

Michael S. le

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Le client n'a pas laissé de commentaire.

Jocelyn R. le

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Cup holder was dirty.

Brittany D. le

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Le client n'a pas laissé de commentaire.

brandon C. le

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Le client n'a pas laissé de commentaire.