Évaluations des clients StorQuest Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de StorQuest Self Storage

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Armando M. le

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They don't have the ability to let you pick up before opening time as per your app told me I could do, the young man didn't seem to know what to do and when I told him I had prepaid and showed him the proof he still charged me again. He didn't have the correct dolly that I needed and the blankets were in a pile and I had to separate them to count them and found I was 1 short if I have to do there job I should at least get paid for it.

Jacqueline S. le

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Le client n'a pas laissé de commentaire.

andrew C. le

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Le client n'a pas laissé de commentaire.

Randall J. le

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I reserved an appliance dolly which was not available. The manager let me use one of theirs but it was in bad shape, bad wheel and had no belt. No one let me know the dolly was not available. Otherwise the online reservation system is pretty nice.

Gena Z. le

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I dropped off after hours, so didn't speak with anyone.

Christina L. le

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Le client n'a pas laissé de commentaire.

willie M. le

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Everything is fine just the way it is.

Timothy S. le

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I had reserved a appliance dolly only to get there and find out they did not have any. Had to wait about 15 min before starting the pick up process, employee was nowhere to be found.

David K. le

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Used 24/7 and paid for a dolly and 12 blankets I never recieved.

Michele L. le

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The person there must of been new. The alarm was going off and he was unable to turn it off. Then he didn't know how to check my rental out which I reserved. I am hoping I was not double charged. I did not receive the package or instructions for using the truck from him. And the windshield was so dirty I couldn't see out of it. My wait time was 45 mins. The young man should of had help. He was very nice through it all. Unfortunately it all was unpleasant.

Larry Y. le

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Very easy to set up online. Pick up & return very efficient!

Jonathan N. le

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Le client n'a pas laissé de commentaire.

Eric A. le

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The lady did not put down the correct starting mileage. The truck did not have what I have paid for. The lady told me she will fix the mistake and let me know but still no message back to me. No refund processed until today.

Michael P. le

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Le client n'a pas laissé de commentaire.

Maria O. le

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Le client n'a pas laissé de commentaire.

Laura S. le

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Le client n'a pas laissé de commentaire.

Christopher A. le

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No one was there to recieve the truck. They just had a key drop off slot for the keys. It was easy enough.

Michael W. le

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Le client n'a pas laissé de commentaire.

Sandra V. le

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The initial check-out and rental experience was excellent. The check-in experience was the exact opposite. The guy checking me in seemed in a hurry and I felt I was "in his way" even though he had just returned for lunch. He did not listen, I had to tell him I was returning a vehicle twice before he realized I was not asking about renting. We did not walk around the vehicle, he immediately took it to the back. I had noticed my mileage as I pulled into the lot because it was about to turn to an even number. The mileage on my email receipt was 14 miles higher, a convenient $10 "tip" for the guy. I will use the main U-Haul office in the future and skip this StorQuest location.

Lisa G. le

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The only issue I had was that we requested to pick up the truck at 8 am, however the place didn’t open until 9. We were never told that we needed to change times. It was a bit of an inconvenience on a very busy day.

ROBERT R. le

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THE PERSONNEL AT THIS SITE ARE THE ABSOLUTE BEST!!!!

Jeremiah H. le

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Le client n'a pas laissé de commentaire.

Amy S. le

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Le client n'a pas laissé de commentaire.

Phyllis C. le

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When I arrived to turn in my rental, the man looked in the computer and said that he was unable to help because my name was not there. Instead of taking charge and helping find out why I had to call to have this corrected. Poor customer service.

Mark P. le

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Hard to find - in the very back of the parking lot.

REBECCA G. le

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DANA WAS AWESOME TO WORK WITH