Customer Reviews for Story Barns
(Concessionnaire U-Haul dans le voisinage)

150 évaluations

102 18th St   Greeley, CO 80631

(970) 351-6107

Heures

  • Lun - ven : 9h am à 4h pm
  • Sam : 8h am à 4h pm
  • Dim : 10h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(970) 351-6107

102 18th St
Greeley, CO 80631

Services dans cet établissement :

Heures

  • Lun - ven : 9h am à 4h pm
  • Sam : 8h am à 4h pm
  • Dim : 10h am à 2h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

ESTHER M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JULIET L. 
Évaluation :
5

Representative was knowledgeable and helpful. A pleasure to have done buisness with.

PAMELA K. 
Évaluation :
3

I was promised a trailer on the 18th because I had made a reservation online. They called me first to change the location because this was not the original pick up location. Then they called me again to say that they wouldn't have the trailer till the next day. Which put me out another day. The gentleman was very polite.

SABRINADIANNA C. 
Évaluation :
5

Nothing I think everything's great I used another company last time and it was terrible I told him to go there they charged me 189 $for a for the 1999 truck they added all kinds of stuff on there I was so mad but they already had my credit card cuz I gave it to my friend to do and he didn't know what he was doing but you guys are great I will never go nowhere else ever again or send anybody else like they say if you want something done you got to do it yourself but you guys are awesome

BARBARA Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNIE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COREY S. 
Évaluation :
2

Not be so dang rude!

HEATHER D. 
Évaluation :
5

Larry did a fantastic job checking us in and making sure we were all good-to-go! Merci.

Amanda M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MAURICE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tazareth M. 
Évaluation :
5

Check out was quick and the attendant was great to work with.

Thomas R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NATHAN A. 
Évaluation :
5

Nice location.

Ron P. 
Évaluation :
3

The 24/7 truck share took us two hours on the phone to pick up the vehicle. While the concept is great, something went awry with reservation process. Customer service was unable to expedite for some reason and was transferred to numerous agents. Bottom line was two hours is too long to wait. Other wise truck was good process has potential. Merci.

Kaytrina W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy J. 
Évaluation :
5

Just being able to see all the cool reclaimed barn wood at Story Barns was worth the Uhaul rental alone!!

Scott H. 
Évaluation :
5

Larry provides excellent customer service. The u-haul was available on time and it was immaculate!

PAMELA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norman S. 
Évaluation :
4

Windshield was very dirty in and out.

Craig C. 
Évaluation :
5

Everyone here was SO nice! Totally recommend for ANYONE who needs a uhaul. Had no idea this business existed. Walking in it smelled amazing. They do reclaimed barn wood stuff and I have been talking about it all day. Highly recommend these guys for anything. Above and beyond!!! Everyone was incredibly nice!

RACHEL B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALAN H. 
Évaluation :
5

All was great except tightening device on trailer hitch could have used lubricating

Craig C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT B. 
Évaluation :
5

I had reserved a truck at a different location, but when I went to pick it up they were rude, and didn't seem to care about the fact that their computer wasn't working right. They had no ideas on how to resolve the problem so we left. We called Story Barns and they were ready, willing, and able to help us right away. The people were friendly, helpful, absolutely wonderful to work with. I would recommend this place to anybody! My only complaint, or wish, is that they opened a little bit earlier. In the summer it's nice to start moving early in the morning before it gets hot.

Sarah H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arturo M. 
Évaluation :
5

Really nice people to work with. They were very efficient getting me the trailer and on my way quickly. I would definitely use them again!

STEVEN W. 
Évaluation :
1

Was told I could use a prepaid visa after a 100$ deposit and the change would be deposited back on the card and I told him it was non reloadable he said it didn't mater that's the change would go back on but still no change and it's 39$

JOSEPH W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JANA P. 
Évaluation :
1

The quote was not honored. Go somewhere else.

JACEK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul J. 
Évaluation :
5

Nothing, it was perfect.

Patrick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER H. 
Évaluation :
5

Nothing, I think it was the best service ever, everything was done so right!

ANITA S. 
Évaluation :
3

The people who run this location were parked in two spaces and left no place to park the uhaul I was returning. I ended up having to park in front of uhaul car trailers and the night drop off box for keys is very hard to find especially because the building and parking lot have no lighting. Seemed very unsafe to drop off here at night.

Matt S. 
Évaluation :
5

AMAZING! I will ALWAYS rent UHaul's from here. Super friendly, time efficient, and just a great atmosphere overall! Merci encore.

Kendra H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GILBERT V. 
Évaluation :
5

Great customer service 👍🏽

MARTIN O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda S. 
Évaluation :
5

Great Customer Service!

Anna T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark R. 
Évaluation :
5

Pick up and return was easy and carefree. I will be using this location services once again in and hope I have the same customer service. Merci.

WILLIAM W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
3

It was average. Nothing to write home about.

CHRISTOPHER J. 
Évaluation :
5

Cannot say enough great adjectives about the service we got from this dealer. I arrived after hours to pick up the truck using the mobile app only to find it would not work. Told me to return the next day. This location was already 45 minutes from home so would have added another 90 minutes round trip. Though Story Barn was closed, I found a nice gentleman who worked there with his wife. She manages the rentals and both of them were kind enough to help me after hours to get me the truck and in my way (with extra bottles of water to boot). What phenomenal customer service!!!!! What appeared to be a huge mess became a great experience. Would definitely recommend them to any customer in the area.

Joseph G. 
Évaluation :
4

I was charged a 25 $cleaning fee for 4 pistachio shells and the sweat from a water bottle in the vehicles cup holder. I found this to be ridiculous and part of a normal use.

TERESA J. 
Évaluation :
1

The worst customer service I have ever received from a company. I have used Uhaul many times in the past. I had a issue with the fact that they charged me for 2 days rental when I had the truck for less than a day. I had to return the truck after hours. I couldn't understand why I would be charged for two days when the 24 rental was 29,95 $. Long story short the manager Garold Slusser, was rude, argumentative and difficult. I will never use them again.

SEAN M. 
Évaluation :
5

Site is solid

JOHN F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT D. 
Évaluation :
4

The gentleman at the story barn does a good job

Renata R. 
Évaluation :
4

Nice all the way around..

WILLIAM E. 
Évaluation :
3

Extended hours 5o pick up and drop off with an actual person

Matthew R. 
Évaluation :
5

Overall this location was amazing. The gentleman was nice and helpful.

TAMMY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISAAC A. 
Évaluation :
5

Cannot more highly recommend using Story Barn's for their invaluable customer service & priceless support during our moving process. Out of the many excellent experiences with U~Haul, this one was most easily the highest satisfactorily one ever. Thank you, both Story Barn's & U~Haul...! ~Richard Mark VanWormer

Richard V. 
Évaluation :
5

It was hassle free and the customer service was amazing.

Dolly S. 
Évaluation :
1

I drove per google maps, 9,3 miles and was billed form 69 miles. I have always used Uhaul, but based on this latest experience, I will never use them again.

James L. 
Évaluation :
5

UHaul corporate should support this location with a better selection of equipment.

Alaric S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
1

The owner of the shop was rude, we felt rushed and he seemed like we were bothering him. NOT friendly at all!! Will never use his location again.

JUAN P. 
Évaluation :
4

Very nice employee who we returned truck to.

Laura T. 
Évaluation :
2

Van was dirty with dog hair everywhere. Business did not have all equipment that I reserved. Was told that they didn't have it ( furniture dolly) because the previous renter didn't return it.

Jennifer B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD T. 
Évaluation :
5

None they did what I need thanks

JOSE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AARON V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK N. 
Évaluation :
5

No ramp

STEVE F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CONNIE H. 
Évaluation :
5

I can't think of anything that could be done to improve this experience. Very sweet lady and did everything she could to help us out. I'm pleased and will use Uhaul again.

Sherry B. 
Évaluation :
4

The attention for the costumers is really good, the woman all time is with smile in the face. Fast , efficient and good price .

MARCO C. 
Évaluation :
5

This location was open on Sunday July 5th, when all other Uhaul locations were closed. So glad to have these dedicated, fine and hard working people who know that you still need to get things done on the Sabbath day just like the other 6 days of the week!

LORRI D. 
Évaluation :
5

Honestly couldn't have asked for a better experience! I think the checkout process was annoying because of the location services part. As someone who is tech savvy, I found it difficult to "turn on location services" for my browser as it includes going to the websites site settings and allowing uhaul.com specifically to access location (Android phone). Just a recommendation would be to include step by step instructions to do it.

Kaitlyn R. 
Évaluation :
5

Everything was great Keep up the great service

GALE C. 
Évaluation :
5

Awesome like always! ????????????????????????????

KELLY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY W. 
Évaluation :
5

Everything went well.

WILLIAM G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JENNIFER G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jaysen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheryl R. 
Évaluation :
5

Great guy working there

RAYMOND L. 
Évaluation :
5

Awesome job!!

KELLY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhiannon P. 
Évaluation :
4

The gentleman that helped me was very professional and very helpful and I appreciated working with him.

KRIS P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELLY A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Victori O. 
Évaluation :
2

Check every thing check right cause i had to replace the front left tire

ALEX G. 
Évaluation :
1

Uhaul is horrible and this franchise goes right along with it.

Steven B. 
Non reviews have been submitted for this location.

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