Mobile app at drop off did not connect after many attempts which was likely an internet issue, but the office responded to my telephone call (when they were closed) and they resolved everything the next day to my satisfaction.Suzanne L.
Customer Reviews for Stowaway Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Lebanon, NJ 08833
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Don F.
Nothing to improve. The person I worked with at the site did an outstanding job understanding my needs and meeting my goals.Chris Z.
Le client n'a pas laissé de commentaire.Samantha C.
No commentRobert M.
Le client n'a pas laissé de commentaire.Victor F.
Le client n'a pas laissé de commentaire.JOHN G.
If it wasn't for John, I don't know how well this transaction would have been. He is UHaul's secret weapon. One of the best people that I have ever had the opportunity to work with. He patiently answered all of my questions, even when I asked the same question over and over again. The van was super cleaning and had a full tank of gas. I appreciated the intial walkthrough to show me where the lights, windshield wipers, the gas tank, the video in the rear view mirror to show what's behind me. No one does this when you rent a vehicle and usually it's a scramble to learn where the instrumentation is, at the same time you need it! Thanks to John, I was really prepared, which contributed to my overall safety! I can go on and on and still fall short of the excellence of this UHaul location.RALPH S.
Le client n'a pas laissé de commentaire.Tisha L.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Lori K.
Not sure, you guys were professional and van was great. Appreciate the service you provided. I'd recommend your business to anyone looking to rent cargo van. While I did not use the storage facility (this was a point to point move), I expect it too is excellent based on the experience I had. Thx.EDMUND H.
good location. keep up the good workMICHAEL M.
Le client n'a pas laissé de commentaire.Chad K.
The customer service at this location was above and beyond helpful! Easy in and out for drop off.DANIEL A.
Le client n'a pas laissé de commentaire.Joe N.
Le client n'a pas laissé de commentaire.CHARLES K.
Le client n'a pas laissé de commentaire.Sharon T.
It was a quick and easy pick up and drop off! Fantastic service. We will definitely use again as well as recommend this service!Christopher J.
I reserved a 10 foot truck several weeks before planned move and received a call at 6:45 AM on the day of the move telling me that there was no truck at the location U-Haul indicated I would pick up my vehicle. This occurred after they changed the location I originally selected. Completely unreliable and unacceptable.Joseph S.
Le client n'a pas laissé de commentaire.RUSSELL M.
Le client n'a pas laissé de commentaire.jeffrey K.
Dan was greatJeremy C.
I have a wrong charge on my bill, I called he put me in hold for more than 30 min I couldn't wait and I was not able to address that issue yet - they charged me 2 days instead of 1. If you can please call me would appreciate thank youFabio Z.
Nothing. John is a great managerJosh H.
Le client n'a pas laissé de commentaire.Julie V.
Le client n'a pas laissé de commentaire.Breana D.
Le client n'a pas laissé de commentaire.TANIA N.
Le client n'a pas laissé de commentaire.LOUIS F.
What a great experience! Uhaul at Lebanon Twp. was a pleasure to deal with especially since we had experienced so many other problems with our move. They were willing to work with us and our time frames. Uhaul was the best solution and totally recommend this location!Michael D.
Great friendly serviceMary H.
It was so easy and great! Thank you for getting the truck running fit me!Jennifer L.
nothing to do to improve! everything was excellent from the man who set it up, to the truck.Janyce H.
The staff was very helpful.JACOB M.
Le client n'a pas laissé de commentaire.Mari H.
Le client n'a pas laissé de commentaire.Elray D.
Le client n'a pas laissé de commentaire.Scott B.
Le client n'a pas laissé de commentaire.John N.
Very happy.Lori L.
Excellent experience - employee went above and beyond to make this a great experience.Robert F.
Nothing to improve on. Excellent service. Vehicle in perfect shape. Everything at a reasonable priceCharles G.
Manager in the Lebanon,nj stowaway uhaul location was professional and honest. He made the transition transparent and very simple.UMASRINIV V.
The interior light of the box didn't work so moving in the evening took twice as long because we couldn't see a thing. That was frustrating. Other than that all was good & will use them againJennifer M.
Le client n'a pas laissé de commentaire.Donya M.
Le client n'a pas laissé de commentaire.Troy L.
Excellent service à la clientèle.Jonathan V.
We highly recommend this location as well. Robert Best was so helpful in explaining how to drop off the equipment on a Sunday when their office was closed. I called the next day and he assured me that the drop off was successful and emailed me a receipt promptly. I will do business here again:)Bill R.
Excellent customer service and very professional. Took great care of meROBERT P.
Everything was outstanding -- customer service, price, quality. The only issue I had was finding the location online. When I did a search on u-haul locations near me it only came up with Flemington -- the Clinton location never came up. I had to physically drive to the Clinton location to see if it was still there!Bob M.
Le client n'a pas laissé de commentaire.Patrick C.
It would have been nice to collect I formation before puck up. Pick up took a little long but ajent was niceMary C.
Nothing. It was a great experience.Alison P.
Have the customer really look through both side view mirrors to confirm that are properly aligned. These mirrors are manual. Note, the customer service was excellent!Emil M.
I was very disappointed that no one from Uhaul called me to tell me that the truck pick up location had been changed from Pershing to Lebanon. The managers of these locations had to on their own figure out what happened, which lead to my move being delayed over an hourLinnette V.
Really great experience! I have had less than stellar experiences at a different location, but Stowaway always is spot on! The equipment is new and clean, it's there when they say it'll be there, everything just works the way it's supposed to. There's nothing that they need to change.CHRISTOPH B.
Le client n'a pas laissé de commentaire.JACLYN N.
Good customer service from Lebanan NJ uhaul I have bad customer support experience from Whitehouse station Uhaul.ELUMALAI V.
Overall very good, rental agent was very courteous and professional. Just a note regarding the cleanliness of the vehicles - the rear cargo area could have been swept out and there was a used vaping pod in the front passenger cup holder so not sure about how well the vehicle was cleaned after the previous rental. I would still return to this location because the agent was very good and the equipment was in good mechanical condition. Also the office area was very clean and neat and well presented.TED L.
Le client n'a pas laissé de commentaire.Dean C.
Le client n'a pas laissé de commentaire.ALFRED M.
Le client n'a pas laissé de commentaire.James F.
Le client n'a pas laissé de commentaire.TINA M.
Le client n'a pas laissé de commentaire.JAMES M.
I got an email from the drop off location that stated I could not drop the vehicle off there because they were under construction. They suggested another location. I did drop the truck off there and they took the truck. I did not see any construction.Richard R.
Le client n'a pas laissé de commentaire.Chad S.
Absolutely and we've used this locations many times! Friendly and efficient service. Thank you. Prices are surprisingly affordable!Heather B.
Really nothing...all went well with no dilemmas,Doreen O.
Le client n'a pas laissé de commentaire.Ronald F.
Le client n'a pas laissé de commentaire.Erick V.
Le client n'a pas laissé de commentaire.Lawrence S.
I did contactless drop off and dropped the keys off in the drop box.Emily D.
Excellent service by John Best at locationDaniel B.
Le client n'a pas laissé de commentaire.Alyssa F.
Le client n'a pas laissé de commentaire.Alfred M.
Le client n'a pas laissé de commentaire.Stephanie Y.
Very nice staffWilliam T.
Nothing - my van rental went much better than expected - nice vehicle and very efficient operation. The rep I dealt with (John?) was very helpful and made the process go very smoothly. Will definitely use this location again.Alfred M.
Great experience. John took care of the details. Made it easy for me.Joseph C.
The people were very friendly. Easy to work with.Sandra R.
I tried to do the mobile drop off and I could not get it to work. The person at this center was very helpful when I spoke with him over the phone.Gary P.
Le client n'a pas laissé de commentaire.randy R.
Le client n'a pas laissé de commentaire.jeff W.
Le client n'a pas laissé de commentaire.Jason G.
John, the manager was fabulous - on the ball, courteous, knowledgable, helpful, etc. Would highly recommend.michael R.
Nothing to improve, the manager at that uhual was very helpful , in fact he gave me an idea that was just so logical that i never thought about it but it worked, and for that , this is the type of person that your company wants to be associated with, I need ed to rent a truck to pick up merchandise that i bought on line..he was out of trucks that day, so instead of loosin a customer, he said rent a u haul out where your picking up the merchandise ,and do a one way rental. NEVER thought of such a logical thing to do. plus it was cheaper. and that is what i did, .it was perfectSteven K.
Le client n'a pas laissé de commentaire.Susan M.
Excellent service.Michael B.
Le client n'a pas laissé de commentaire.Naser G.
I don't remember his name, but the man working there was super nice and very helpful! I would recommend this location to anyone. Merci.Liz S.
Le client n'a pas laissé de commentaire.john C.
Nothing, you are doing a great jobdavid W.
Le client n'a pas laissé de commentaire.Nolan C.
The service was great.david W.
Le client n'a pas laissé de commentaire.Elizabeth C.
Le client n'a pas laissé de commentaire.Susan S.
I've used this location several times and always pleased with the experience.Chris Z.
I am a regular customer and find it frustrating that there is no consistency to the available inventory. I wish uhaul would keep more permanent trucks at this locationMarion K.
Le client n'a pas laissé de commentaire.Laquan C.
Everyone was so helpful keep up the good workAnthony D.
Le client n'a pas laissé de commentaire.Hanjin C.