We returned the truck on Sunday when no one was there. The next day we went back to confirm the bill and the person in Easton was very rude saying we did not leave it in the correct spot. We stated there was no sign saying where to park. My husband parked in a spot that did not block traffic.edward P.
Customer Reviews for Stowaway Self Storage V
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Easton, PA 18045
(about 1/2 mile from Tacony Road)
Services dans cet établissement :
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 3h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I ordered a 26 ft truck and got a 20 ft stuff was left behind and now I have to get another truck not happy :(ROBBIN H.
Le client n'a pas laissé de commentaire.Mark G.
No problems.John W.
Le client n'a pas laissé de commentaire.Bonnie M.
Worker at location was very helpful and respectful. He called me to explain the entire process of using your mobile device for picking up and returning the device. He even came out and asked if I was ok and needed any help.jonathan G.
Le client n'a pas laissé de commentaire.Richard V.
Le client n'a pas laissé de commentaire.Bridgette M.
Le client n'a pas laissé de commentaire.Matthew B.
Le client n'a pas laissé de commentaire.joseph C.
Le client n'a pas laissé de commentaire.Fred C.
Le client n'a pas laissé de commentaire.Henry B.
The interior cab was filthy, had dog hair all over and smelled like dog. Older model truck with high mileage. The truck was ready at 8:00 as requested.RUSSELL L.
Le client n'a pas laissé de commentaire.Isabella E.
Le client n'a pas laissé de commentaire.Sabrena W.
Le client n'a pas laissé de commentaire.Liam B.
First person who made my reservation schedualed me to pick up a uhaul at a place that was closed. This caused me a great inconevencience because I drove to a place that cost me time and gas since I had to call uhaul when I realized the place wasn't going to open. I was left on hold numorurse of times and after speaking with 3 uhaul representatives, I was finally able to get to a location where there was a uhaul available. I had a horrible experience with uhaul.Stephaine B.
Generally, I like U Haul as a vendor. I was annoyed that the pick up location had posted hours for 8:00 AM on Saturday. I reserved a truck for 8 AM and arrived at 7:50 AM. The employee did not arrive until 8:30 or so, causing me both time and money with my moving help. Moving is stressful and expensive enough, without a business opening and closing with dependable hours. John BetskerJohn B.
Stowaway was had contract to go when I arrived which made the pick up easy and quick. Greatly appreciated. Truck performed well but was due for service. Check engine light was on and several bulbs were burned out (headlight, tail light, brake light).Ryan G.
The Agent who took care of us in the Easton Location was EXCELLENT!.. this is our first experience with your company and he provided outstanding service.Jay V.
Le client n'a pas laissé de commentaire.Eldar S.
Le client n'a pas laissé de commentaire.tammi W.
Le client n'a pas laissé de commentaire.Antonino I.
Le client n'a pas laissé de commentaire.Andrew M.
Le client n'a pas laissé de commentaire.Vasilios V.
Le client n'a pas laissé de commentaire.Ben M.
Lamar is greatEric S.
Le client n'a pas laissé de commentaire.David W.
Charges for gasoline too highAndrea O.
Le client n'a pas laissé de commentaire.MIldred W.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.Victor R.
Price seemed a little high for the amount of miles and use..Mark V.
Le client n'a pas laissé de commentaire.Sonya G.
Le client n'a pas laissé de commentaire.Debra H.
Sales rep of Uhual was 30 mins late with people waiting, and no apology for showing up late. I understand things happen, but to open a business late without an apology is wrong.Niklaus W.
The place has poor signage.Janet K. D.
Le client n'a pas laissé de commentaire.Janet K. D.
Le client n'a pas laissé de commentaire.DONOVAN A.
Friendly staff but slowNassim R.
Le client n'a pas laissé de commentaire.Mubaashir U.
Le client n'a pas laissé de commentaire.edward T.
I had to drop this truck off before this location opened therefore I was unable to resolve my furniture pad situation plus the storage location was unaware of the first month's rent free deal.Mary B.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Jill S.
We dropped off after hours; however, it was easy to find.BRIAN W.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.JAMAL W.
Nothing, it was great. Thanks, move went smoothly.bob L.
Le client n'a pas laissé de commentaire.RICK K.
Le client n'a pas laissé de commentaire.Wendell J.
My experience left nothing to improve. The customer service rep at this location was very helpful and polite.ELAINE K.
Le client n'a pas laissé de commentaire.John C.
The gentlemen who helped us was very polite and helpful. Rare traits in today's society.Sherwin M.
Very little parking for customers at this locationBILL R.
keep it the samejoseph H.
Le client n'a pas laissé de commentaire.KENNETH K.
lemar was very nice and a profetional the storage locker was clean and I am very pleased to store my belongings at that locationJOHN F.
Le client n'a pas laissé de commentaire.GEORGE K.
No suggestions. I had no problems dropping off the equipment.PETER H.
Le client n'a pas laissé de commentaire.PETER H.
The places I ended up getting the truck from was great but every time i rent with you guys there is always a problem. I went into another store in easton and talked to a guy to make sure i could get the truck i need from THAT location at 7am the next day i was called later that day and was told a new location and that they didn't open till 10am. I had to change all my plans around. Every time i rent with you guys something like this happens. Your whole business is logistics and you are the worst at having the right trucks at the right location when it is needed. I will most likely be going with a different moving company from now I just don't have time to track down my own truck after i went out of my way to go into one of your stores to make sure this didn't happen in the first place.mike P.
Le client n'a pas laissé de commentaire.DEBBIE T.
Le client n'a pas laissé de commentaire.JOSEPH F.
Ensure that the location specified is available.RICHARD R.
Le client n'a pas laissé de commentaire.steven B.
Had problems with reservation which caused a great deal of stress and ended up costing me more money than it should have. Not sure who or what was to blame for the reservation mistakes.Scott F.
It's not a real uhaul location. I reserved a 24ft truck and only got a 17 ft truck. They gave me the 17ft truck price for the rental but then it took me over 5 loads to do the job! Not a good experience! They charged me for blankets that weren't returned when I didn't get the proper amount of blankets to begin with!christine H.
Having other truck sizes available. originally wanted a van type vehicle but was not available, so we used the next smallest truck. It worked out well for us but I feel more comfortable driving the van type.DARRYL F.
Le client n'a pas laissé de commentaire.ISADORE C.
Nothing. Everything was great. Lamar was very helpful too.Kimberly M.
Le client n'a pas laissé de commentaire.MARIE C.
Le client n'a pas laissé de commentaire.WILLIAM C.
Really satisfied with the NEW truck. A really pleasant flawless business transaction. ThanksJOHN S.
I reserved a furniture dolly, and they didn't have one for me. We had to wait ten minutes for the operator to show up after the stated opening time.WAYNE D.
Very happy that we could drop u-haul off at the storage facility we wanted! Great service!JANELLE G.
Le client n'a pas laissé de commentaire.TIMOTHY L.
The office opened 10 minutes late and I have been charged for my estimated mileage rather than my actual mileage.Craig R.
1) Sell higher quality supplies, such as mattress bags. The bag I bought was poor quality but the same price as the one I later bought from Wal-Mart. 2) The unit I rented was very clean. I encourage management to maintain this level of cleanliness. 3) Improve outdoor lighting for evening access. 4) The property is on a slope. Flooding in the units is a constant threat. Please make sure drainage is maintained.PAUL G.
Have a broader selection of trucks available. Service was great--Kevin was very helpful and professional.NOEL J.
Le client n'a pas laissé de commentaire.ALBERT K.
No need to improve anything-customer service was excellent!Deborah H.
Le client n'a pas laissé de commentaire.ALLAN A.
Le client n'a pas laissé de commentaire.CHRIS T.
Le client n'a pas laissé de commentaire.RYAN H.
Le client n'a pas laissé de commentaire.NANCY B.
The gentleman was extreamly nice, but he had some problems with the computer interface on check-in, which I believe was more the computer program's fault than his. He was very apologetic and helpful and I felt bad for him.BRUCE F.
Have a office person instead of a maintenance person doing office workwilliam V.