Excellent Service!FULE D.
Customer Reviews for Stowaway Self Storage VII
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Rock Tavern, NY 12575
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h45 pm
- Sam : 9h am à 3h45 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.BYRONL C.
Le client n'a pas laissé de commentaire.MARYJEAN D.
Very nice, helpful and accommodating people; smooth transactionCHRISTINEC M.
You assume everyone renting has a smart phone which is not true. That makes the registration process inconvenient and more time consuming for those that do not have a smart phone.JAMESROBERT G.
Le client n'a pas laissé de commentaire.EDWARD R.
Sherry was great to me and I appreciate everything!ADRIANL M.
Jodie was great to us and we were very satisfied with her expertises. Thank you !ADRIANL M.
Mgr. Ms. Sherri was in professional service.FULE D.
Excellent customer service , friendly atmosphere. keep up the great work.Fernando G.
The lady at the desk was amazing and so sweet! Je les recommande fortement.Lawrence M.
The whole experience was fantasticRICHARDE D.
Already recommended! 100 % Happy with your services!Christine W.
Excellent experience. Thank you.Nino L.
Le client n'a pas laissé de commentaire.LUISEDIBERTO JR C.
Le client n'a pas laissé de commentaire.SHAUN P.
Le client n'a pas laissé de commentaire.KEITHDOUGLAS C.
Excellent experience, clean office, clean truck that was available as stated, knowledgeable staff and very pleasantJohn M.
I have rented from this location many times. Excellent service each time.RJ JR B.
They were very accommodating, even allowing us to pick up the truck early. I would highly recommend renting from Stowaway storage.MARKA S.
Le client n'a pas laissé de commentaire.FELIX JR V.
Convenient location, nice staff , but...This vehicle was not clean. The floor was dirty, seats were dirty, with hair all over them. I'm not sure if I'd recommend this location to anyone without mentioning this. Especially now, with covid 19. No one obviously prepared this van for the next customer.JOHNE JR M.
Le client n'a pas laissé de commentaire.Louis G.
Helpful, courteous staff. Clean, well-equipped truck. Very convenient location.BARBARAE A.
Le client n'a pas laissé de commentaire.GREGORYRICHARD P.
Wonderful experience! Will definitely go there again!Doris B.
Le client n'a pas laissé de commentaire.Julia J.
More vehicles needed at this locationMARK G.
The staff at Stowaway Self Storage were very friendly and professional. The rental process was smooth and easy!Stephen C.
Le client n'a pas laissé de commentaire.Mario C.
Amazing how a cargo van rented for 3 hours and advertised for 19,95 $, that went under 60 miles can wind up costing over 80 $with no added options except your mandatory ones and all the additional BS fees. Never again. I should have known better.John G.
Le client n'a pas laissé de commentaire.Jeremy C.
You need to have in BIG BOLD LETTER ON your and IN your trucks, equipment , and pickup locations advertising the website to go to for the online reservation and after hours drop off. Very confusing. Once on the site the video was helpful. The scanning of the driver license was not easy and confusing also. Web site access had problems that day too. The office at pickup location could not process the rental at first due to website issues. NOTE - THIS WAS NO FAULT OF THE EMPLOYEES THERE they were helpful in assisting getting through the process. Would rate high if internet / online process was essier.THOMAS,ANTHONY G.
Le client n'a pas laissé de commentaire.Katherine M.
Le client n'a pas laissé de commentaire.Brett P.
Due to corona virus I had to check back in online but the staff there wouldn't even come to the door to assist they just kept referring me to uhaul.com which was not exactly very clear. I spent 30 minutes trying to figure out how to check back in.Stephanie G.
Le client n'a pas laissé de commentaire.Patricia T.
They are very courteous. But the truck floor was not clean. I am disabled and could not clean someone else's mess.Sonia R.
Location personnel were great. Online Reservation process was difficult and takes too long. However the customer service personnel on the phone were very courteous and helpful.Katherine M.
nothing at this timenadine C.
Le client n'a pas laissé de commentaire.Sonia L.
Le client n'a pas laissé de commentaire.Philip R.
Nothing. You have a very professional and friendly staff. Thank you for your help.Kathy Q.
Le client n'a pas laissé de commentaire.Bill E.
Le client n'a pas laissé de commentaire.Brandon K.
The rental was handled perfectly by Jodie, it was a very good experience and I'll recommend this location for truck rental and storage.Frank C.
Le client n'a pas laissé de commentaire.Louis L.
Le client n'a pas laissé de commentaire.Lisa D.
Le client n'a pas laissé de commentaire.Christian H.
This location doesn't have enough trucks availableVictor R.
Le client n'a pas laissé de commentaire.Cynthia T.
Le client n'a pas laissé de commentaire.Jose M.
Uploading your license to your phone was a major headache for me.William D.
Le client n'a pas laissé de commentaire.Kevin B.
As mentioned I don't agree with the additional fuel charge. I put in gas to bring it up to the amount I had received the truck with. I have the receipts attached to my contract.Michelle M.
Le client n'a pas laissé de commentaire.Kyle M.
Everyone was very courteous and helpfulPatrick D.
Le client n'a pas laissé de commentaire.Kevin R.
Le client n'a pas laissé de commentaire.Michael G.
Little debris left in back of truck I had to clean out myself. Seems unreasonable also cents per mile little highJohn H.
Staff was very helpful and fulfilled my needs right away. Had the exact size truck I needed and processed really fast. Jodie was there when I returned truck and made it very easy to check out. She was very pleasant to deal with. Thank you all. JCGJr.Jose G.
Had a great experience overall. Sherry at the office is amazing. She helped initially with an IT issue picking up my van. But after dropoff, I had left something in the van and left a message after office hours. Sherry called me back first thing after they opened and got my item back before the next rental. Thank you Sherry!!Stephen H.
The truck needed an oil changenadine C.
The lady at the facility was very niceSharon L.
do away with the taking of pictures and all the other reporting . At the end of long day of driving and moving, just wan to go home to a hot shower and bed.Kenneth A.
No thanks.Just to let you know the representative at the location was outstanding made my experience fantastic very helpful and knowledgeable. Give a raise.WANDA L.
Le client n'a pas laissé de commentaire.Louis C.
Le client n'a pas laissé de commentaire.ANTHONY A.
Le client n'a pas laissé de commentaire.Karen H.
Le client n'a pas laissé de commentaire.RONNIE A.
Le client n'a pas laissé de commentaire.Vivian H.
Main office was horrible. Reserved a 5x8 trailer the week before, got called Sunday afternoon that the trailer was not available. I was given a truck instead and was going to have to change my plans. Dan Lasher (was excellent) called and said he head a 6x9 trailer and delivered it to me. Didn't seem to be much communication between the main office and local locations. Main office had 5 days to get me the trailer that I wanted or the 6X9, BEFORE I was given a truck that I didn't want.JIM M.
Le client n'a pas laissé de commentaire.chris C.
Personnel amicalhakeem M.
FYI...It is a hazard to drive with a cracked rear view mirror. The right side (passenger's side) rear view mirror is cracked in several places making it a hazard for driving. Please correct this issue for the safety of future rentals. Otherwise everything was good. Thank you. JCGJR.Jose G.
Le client n'a pas laissé de commentaire.anne H.
Le client n'a pas laissé de commentaire.hakeem M.
Le client n'a pas laissé de commentaire.Thomas T.
Le client n'a pas laissé de commentaire.Kristin R.
Le client n'a pas laissé de commentaire.Santiago R.
The vehicle should be vacuumed for each service. Overall the service was excellent. ThanksHelen B.
Sherry and mike were great to work with and made everything simple I will definitely use them againThomas B.
Le client n'a pas laissé de commentaire.Peter Q.
Le client n'a pas laissé de commentaire.Kirk T.
Le client n'a pas laissé de commentaire.David P.
Excellent service à la clientèleDanny T.
Le client n'a pas laissé de commentaire.MICHAEL C.
I would recommend for U-Haul to commit to what you put in writing. I had (4) major problems with my rental experience. 1) The pickup address that was sent to my email was different than the location who had my rental, which cost me an additional 30 $in a cab fare. 2) The price quoted in an email wasn't the price charged. 3) The rubber around the windshield came apart during my drive. 4) I returned the rental truck 3 days early, and was told I will not receive a credit for early return. I've rented cars, and trucks for over 40 years, and this is the first time that I didn't receive some sort of credits for returning a vehicle early.Richard D.
Le client n'a pas laissé de commentaire.Paul T.
Le client n'a pas laissé de commentaire.Jean O.
Le client n'a pas laissé de commentaire.Jonathan H.
Le client n'a pas laissé de commentaire.April L.
Le client n'a pas laissé de commentaire.Jim M.
Le client n'a pas laissé de commentaire.Jason H.
Le client n'a pas laissé de commentaire.Patrick F.
nothing that I could seeVirginia B.
Le client n'a pas laissé de commentaire.Rosann M.
Repeat customer at this location service is good.Benjamin F.