Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
thank you so much , coming down from the upstate you made my stop there quick and easy . again thanks. calvin choice
Calvin C
Évaluation :
5
Staff was courteous and polite.
dwayne v
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle L
Évaluation :
5
Staff was amazing. Very helpful and kind!!
randi r
Évaluation :
4
Le client n'a pas laissé de commentaire.
Shawn S
Évaluation :
5
This facility is very neat ,clean, and has everything you may need for your moving experience to be easy. Their employees are friendly and helpful.
SANDRA M
Évaluation :
5
Great team
Stephen W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clifford A
Évaluation :
4
They charged me for fuel and i put fuel in. Not over 20 miles.
DEBORAH P
Évaluation :
5
Very professional
Mitchell N
Évaluation :
5
Everything was efficient. Thank you
Wendi I
Évaluation :
5
All went smoothly and everyone was very helpful. Best experience ever!!!
Ronald Z
Évaluation :
5
Precise and right to the point, concerned. Made sure I was taken care of in time of need, thank you.
Ray T
Évaluation :
5
Wonderful facilities and a great friendly staff. Love getting my trailers from here!
Dusty R
Évaluation :
5
Around perfect experience !!!
Nancy M
Évaluation :
5
Great Service, Great People!
Lori W
Évaluation :
5
I think you all did an excellent job. From the time I booked my UHaul, until it was returned
Dalton G
Évaluation :
5
Le client n'a pas laissé de commentaire.
angelo m
Évaluation :
5
Service à la clientèle formidable
lawanda m
Évaluation :
5
I went to this location after the first location didn't have the trailer. I was stuck in limbo because the computer system had my transfer pending in traffic. The new location after some work was able to solve the issue.
Gary P
Évaluation :
5
Le client n'a pas laissé de commentaire.
KIMBERLY S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jacob W
Évaluation :
5
The lock for the 20ft truck was there but was broken, and no information was given upon handover, the team did resolve the issue by compensating for the same
Deepak M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Juantwonette F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Queryachi T
Évaluation :
5
Le client n'a pas laissé de commentaire.
James S
Évaluation :
5
Great place and staff. Fast in and out.
JOHN E
Évaluation :
2
My only problem with this location is that the man that assisted us was not friendly at all when we first arrived and kind of rude as well. He was a lot friendlier when we returned the U-Haul. And it wasn't because he was busy we were the only customers present at the time.
Matthew J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Denis L
Évaluation :
5
Dropped off after hours. No issues whatsoever. I called the next day to confirm they received the trailer and the young lady was very courteous.
Jarrod H
Évaluation :
3
No drop-off staff available. Where to park issue.
Walton W
Évaluation :
5
👍👍⭐️⭐️⭐️⭐️⭐️
Jose C
Évaluation :
5
Very good experience. The staff was helpful throughout the rental process and return. I highly recommend this location for U-Haul rentals.
Keith G
Évaluation :
5
Le client n'a pas laissé de commentaire.
MICHAEL D
Évaluation :
5
I've rented from here several times, and it's always a good experience. The staff is polite and helpful.
KEVIN K
Évaluation :
5
I was a little unsure what to do to return the trailer because of the gate and the sign that says do not block gate. I didn't know where I could park while I went into the office to let them know I was returning it, because the only way to do that was to block the gate. So my only suggestion is make that part of the process more clear ahead of time. Everyone was so friendly and professional and efficient that it didn't really matter, but I thought I'd share that one but if feedback. Merci.
Brenda E
Évaluation :
5
Every one was extremely helpful and kind. Thank you for making my experience so easy
Timothy C
Évaluation :
5
I like the staff.
jack w
Évaluation :
5
Le client n'a pas laissé de commentaire.
SCOTT R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Edward F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Donald C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jollene A
Évaluation :
4
Le client n'a pas laissé de commentaire.
Lawrence S
Évaluation :
5
N.D.
Brian R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelly H
Évaluation :
1
They did not have the windows closed before I picked it up or the night before. Because I am highly allergic to pollen and during the pollen season in SC is really bad. The whole interior of the truck was yellow and cover in pollen! I had to have a friend drive the vehicle because I wasn't able to. By far my worst uhaul rental experience, will not recommend them especially at that location.
Michael T
Évaluation :
5
Le client n'a pas laissé de commentaire.
GINNY P
Évaluation :
5
Best customer service! Quick and easy to pick up and drop off.
Dawn L
Évaluation :
5
Everything was fantastic especially the people.
Antonio M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel H
Évaluation :
5
Everyone at your Facility was kind and friendly.
Edward T
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael R
Évaluation :
1
Reserved 5/8' open trailer. Was told by woman that it was a 5/8' in their listing. It was a 5/9'. Weight was the reason I chose the smaller trailer. When I returned trailer man pointed to a 5/8'. Make sure you get what you book.
Ronnie S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Barbara T
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas B
Évaluation :
5
Customer service was outstanding. Truck ran well, and everything worked out awesome. Thank you so much for the great experience
Gary H
Évaluation :
5
Brittney and staff were friendly and very helpful. Thank you for making my move easy.
Travis A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel H
Évaluation :
5
Le client n'a pas laissé de commentaire.
DOUGLAS E
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIE S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ed G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brent J
Évaluation :
5
Larger parking lot; open earlier than 9:00 am
Tona C
Évaluation :
3
Attendants not too friendly or attentive to details!
ROBERT M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Iryanna G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael H
Évaluation :
5
Le client n'a pas laissé de commentaire.
David T
Évaluation :
5
Lady that helped me was excellent - as the rest of the service. U-Haul is my first choice and my only choice.
Barbara S
Évaluation :
5
Le client n'a pas laissé de commentaire.
John C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cecelia B
Évaluation :
3
They lied charged me for gas when tank was full and the mileage wasn’t accurate and I got charged for 3 days and only used two
Kristen M
Évaluation :
5
Good evening. the people were phenomenal and professional. Very Curtious, respectful. At 870 frontage road in my home town of myrtle beach sc. I even called them to let them know i drop of the trailer. Now the individual's at 2001 rte 9 north Howell nj. Should all be sent to south carolina to work on their social skills and mannerisms. I drop the trailer off this morning they were the most unfriendly and anti social people. I'm am still waiting for the to send me an email to confirm the drop off. Next time I'll chose another location. the nerve of this northern people.
JUAN G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gray D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott L
Évaluation :
5
The lady that help out was very friendly and quick
RAMON A
Évaluation :
3
This is the second time using this location. Both times I did Uhaul Truck Share 24/7 for pickup and both times the keys were not available at pickup. I will never use this location again.
DANIEL S
Évaluation :
5
For long haul trips, the cab needs to be less noisy. We couldn't listen to the radio or even have a conversation. Solve that problem, your competitive advantage will grow.
Andrew R
Évaluation :
5
A cheaper mileage rate.
Sid A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Haley S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eris C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Melissa F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Don M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Luis C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Anthony C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Denise P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremy J
Évaluation :
5
The a.m. staff was simply wonderful made the process, easy and enjoyable shout out to all the ladies thank you U-Haul for showing customer service. No one does it anymore so again thank you for great customer service.
troy l
Évaluation :
5
Great staff!
Michael S
Évaluation :
4
Le client n'a pas laissé de commentaire.
Paul C
Évaluation :
5
Le client n'a pas laissé de commentaire.
THOMAS L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dan E
Évaluation :
5
Excellent customer service.
PATRICK D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra N
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frank S
Évaluation :
5
Le client n'a pas laissé de commentaire.
lillian c
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
thomas t
|
Expérience générale
Évaluation :
5
My only negative is that after more than a year, and providing a 30 day notice, that we had to pay for the entire month when we vacated our 3 units on the 19th. This policy makes no sense and defies logic.
dennis h
|
Expérience générale
Évaluation :
5
Great place! We have utilized storage units on multiple occasions and rented trucks and vans. Always a positive experience!
anthony b
|
Expérience générale
Évaluation :
5
this whole event has been made so much easier by the staff there. I will not hesitate to refer others and use the facility again , if needed.
David H
|
Expérience générale
Évaluation :
5
Strand storage was very helpful any time I need anything. Being new to the area they've recommended different places to eat visit and assisted me one day with my code to enter the facility after hours. This has been a pleasant experience. FDJ.
Felix D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Greg B
|
Expérience générale
Évaluation :
5
We had an excellent experience @ Strand Storage Center. Merci.
matt b
|
Expérience générale
Évaluation :
5
Thank you to the employee who helped me, (gentleman in golf cart) MUCH appreciated. Wish i could receive credit for half month I paid for, but didn't use. Merci
Melissa M
|
Expérience générale
Évaluation :
5
I would like to thank Steve and his very capable professional team for the amazing help and support they provided to me during the sale of my home. I don't know what I would have done without them.
adriana g
|
Expérience générale
Évaluation :
5
Steve abs the entire staff are not only knowledgeable and efficient, but quite friendly! As always, Great Job! Merry Blessed Christmas! Stay safe Drive safe Pray... Listen GOD BLESS!
STEVEN P
|
Expérience générale
Évaluation :
5
Strand Storage was very able to work with and the staff were wonderful to work. I would not visit my unit at night because I am 82 and don't go many places after dark.
ANNE L
|
Expérience générale
Évaluation :
5
Very nice place to store your RV or personal items. The staff is extremely friendly and courteous. They go the extra mile to accommodate.
William F
|
Expérience générale
Évaluation :
5
They were great!
Kathleen M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Resa S
|
Expérience générale
Évaluation :
5
Very pleasant experience
Deborah W
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
patrice v
|
Expérience générale
Évaluation :
5
Great facility
Christopher O
|
Réservation
Évaluation :
5
Everyone was always very helpful and always friendly.
JOE L
|
Expérience générale
Évaluation :
5
Thank You!!!
KEN L
|
Expérience générale
Évaluation :
5
Very convenient
terry k
|
Expérience générale
Évaluation :
5
Very Friendly, Great place to deal with.
dennis f
|
Expérience générale
Évaluation :
5
Thank
Ben A
|
Expérience générale
Évaluation :
5
i rent a 5x10 storage unit for the month of December every year. The staff is excellent and the units are always clean and secure. I highly recommend this place.
richard e
|
Expérience générale
Évaluation :
5
The facility met our every expectation.
WARD B
|
Expérience générale
Évaluation :
3
We happened to be on sight when you where about to change lock for non payment . We had signed up for auto deduct . Your computer change was the issue A phone call could've cleared it up so easily.
LESLIE F
|
Expérience générale
Évaluation :
5
Everything is good at Strand Storage Center. I have rented a unit for the past 2 years for 8 months yearly. Hopefully, will rent there again in 2019.
HARRY F
|
Expérience générale
Évaluation :
5
Great place, and great people,.I would highly recommend Strand Storage.
PAMELA W
|
Expérience générale
Évaluation :
5
The staff was great and treated me like family 😀😀😀😀😀
HORACE M
|
Expérience générale
Évaluation :
5
I had a very positive experience and felt that the staff were always friendly and helpful, even when they were very busy.
PATRICK H
|
Expérience générale
Évaluation :
5
parking on drive makes getting my car in and out pretty tough
WILLIAM D
|
Expérience générale
Évaluation :
5
Staff has always been very friendly and helpful in getting me a place to park my trailer.
VINCENT H
|
Expérience générale
Évaluation :
5
Great price and very friendly staff too.
John Z
|
Expérience générale
Évaluation :
1
I don't care how clean or secure the place is, when they won't refund 20 days worth of storage fees, after 3 years and over $2500 business. I'll do all I can to steer business away from them. Crooks
FRED P
|
Expérience générale
Évaluation :
5
These people were professional and at the same time very friendly. My rate was 40 % less than the competition. My jet ski trailer was there after a week unlocked. I'll be back!!!
paul h
|
Expérience générale
Évaluation :
2
Don't have nothing to say
MILLICENT G
|
Expérience générale
Évaluation :
5
Easy to work with in a stressful situation
Janice B
|
Expérience générale
Évaluation :
5
The best place in Myrtle Beach!
SUSAN K
|
Expérience générale
Évaluation :
4
Friendly staff, clearly explained terms and conditions, bright clean facility
robert b
|
Expérience générale
Évaluation :
5
Great storage facility. I would recommend it to anyone. Steve the manager is such a great guy. He goes out of his way to help you out. Keep up the good work guys.
CARLOS M
|
Expérience générale
Évaluation :
5
Steve and the crew are always on top of things and display excellent customer services skills.
anthony b
|
Réservation
Évaluation :
5
Very good service. Will use them in the future!
STEVEN V
|
Expérience générale
Évaluation :
5
Strand Storage in Myrtle Beach: Their staff and service are awesome. Everybody is extremely helpful!
ERICA P
|
Premières impressions
Évaluation :
5
Strand Storage staff and service is awesome!
Privacy R
|
Premières impressions
Évaluation :
5
Friendly, helpful staff
Clean units
Great price
Privacy R
|
Premières impressions
Évaluation :
4
Very good Service
KRISTEN W
|
Premières impressions
Évaluation :
5
The staff was very friendly and helped my wife get everything set despite the fact that they were super busy. I would highly recommend this location.
Privacy R
|
Premières impressions
Évaluation :
4
Easy to deal with very friendly staff
Privacy R
|
Premières impressions
Évaluation :
5
We no longer needed the storage because we were are not moving.
Privacy R
|
Premières impressions
Évaluation :
5
We did not move in. We ended up not needing it. Merci.
Privacy R
|
Premières impressions
Évaluation :
5
Very nice helpful and clean.
Privacy R
|
Premières impressions
Évaluation :
3
Entrance parking lot is very small, difficult to maneuver.
OSCAR M
|
Premières impressions
Évaluation :
5
Even though I didn't use the storage . The woman that helped me over the phone was extremely thoughtful helpful.I was very pleased with her at the end of the call.
Privacy R
|
Premières impressions
Évaluation :
5
Steve of Strand Storage is a rock star of customer service. He made my move from out of state seamless by allowing me to do everything remotely.
Privacy R
|
Premières impressions
Évaluation :
5
Fast Easy check-in with friendly helpful staff. Highly Recommended.
Privacy R
|
Premières impressions
Évaluation :
5
Outstanding support, help with arrangements, affability
Privacy R
|
Premières impressions
Évaluation :
5
Very helpful to accomdate me so near closing time. Very professional, I will definitely use this facility again
Privacy R
|
Premières impressions
Évaluation :
5
Steve is a great guy- helpful and professional. He was able to give us a spot the right size for all our stuff that we could organize easily and access whatever we need.
Privacy R
|
Premières impressions
Évaluation :
1
Cancelled reservation due to manager not allowing me to reserve size I wanted for free month. Totally disappointed
Privacy R
|
Premières impressions
Évaluation :
3
The manager at facility would not let me get the unit I reserved. He would only let me get a certain size for the free month that Uhaul gave me for renting a trailer,I cancelled the reservation!
Privacy R
|
Premières impressions
Évaluation :
5
Fast, efficient, very professional and would recommend to others.
Privacy R
|
Premières impressions
Évaluation :
5
Very friendly staff and exceptionallyrics clean facility
Privacy R
|
Premières impressions
Évaluation :
5
The staff at this facility is awesome! I definitely recommend this facility to everyone who is looking to store their belonging in the future!
Privacy R
|
Premières impressions
Évaluation :
5
I arrived an hour and a half before the facility was open. Steve saw that I was outside and opened up for me. I appreciate the service and consideration that Steve showed me. Merci!
Privacy R
|
Premières impressions
Évaluation :
5
Service was excellent and unit was clean and ready on time. Great experience overall.
Privacy R
|
Premières impressions
Évaluation :
4
Level of Service was very good.
Privacy R
|
Premières impressions
Évaluation :
5
It was quick and easy way to get what I needed in a timely manner. I would definitely recommend this site to others
Privacy R
|
Premières impressions
Évaluation :
5
Friendly and helpful staff. Easy access. Clean and secure facility.
Privacy R
|
Premières impressions
Évaluation :
3
The xtra charge for calling off hours seemed odd and wasn`t explained fully by anyone. Overall outside of the reservation process all was smooth.
Privacy R
|
Premières impressions
Évaluation :
5
I moved in my stuff into storage and they were very accommodating and helped me in any way that I needed them.
Privacy R
|
Premières impressions
Évaluation :
5
Used the facility before. Great people and clean units.
RICH W
|
Premières impressions
Évaluation :
5
Very clean new. Easy to get around. Everything was up to my expectations.
Privacy R
|
Premières impressions
Évaluation :
5
Mike Steve were very helpful courteous. The storage facility is very secure.
Privacy R
|
Premières impressions
Évaluation :
5
Front desk gentleman was very helpful and very courteous. The storage unit was clean and climate controlled, I have been to my unit several times to drop off items and have had no issues any time.
Privacy R
|
Premières impressions
Évaluation :
5
Everyone was very helpful.
Privacy R
|
Premières impressions
Évaluation :
3
Nice facility. Easy to access. No issue with reservation.
Privacy R
|
Premières impressions
Évaluation :
5
manager was extreemely helpful, the facility was well organized and clean and the process to reserve was quick and painless
Privacy R
|
Premières impressions
Évaluation :
5
I have never experienced such good customer service. Nothing went right in our move and the storage unit made every effort to fit our needs. Highly recommend!!!
Privacy R
|
Premières impressions
Évaluation :
5
Steve was wonderful! The facility is clean and well kept. He even allowed me to change my reservation when he realized outr unit would be too small
Privacy R
|
Premières impressions
Évaluation :
2
Explain that if Uhaul offers one free month of storage at the end of the journey you need to purchase a second months storage to benefit from this offer. It did not used to be that way.
Privacy R
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.