Le client n'a pas laissé de commentaire.BOBBY I.
Customer Reviews for Strasburg Auto Parts
(U-Haul Neighborhood Dealer)
Pour nous contacter
Strasburg, CO 80136
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 6h pm
- Sam : 8h am à 5h pm
- Dim : 9h am à 1h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very nice and helpful employees.carla W.
Great serviceCHARLIE R.
Friendly, helpful service. The truck was clean and ready to go. I was in and out in 5 minutes.Ryan S.
Le client n'a pas laissé de commentaire.Ed H.
At the very least, smile. Pretend to like your job and your customers. Moving is stressful enough.Elizabeth K.
Le client n'a pas laissé de commentaire.Davina A.
Le client n'a pas laissé de commentaire.Ronald M.
This particular location was extremely helpful and great to work with once everything was worked out. But Uhaul as a booking agent was a stressful nightmare for me. I had to change my date after booking the reservation 2 weeks prior. To the 6th of July instead of the 7th. The agent assured me this was all good. Then following I received texts saying it was not and I would need to go to parker instead of Aurora and then to Strasburg 30 miles east of Aurora. As there are no trucks in the area. Then the movers times didn't link up, they couldn't come until 11 but I reserved the truck for 730. Then at my destination yhaul booked a moving company completely out of my state to unpack me so I had to do it myself. Hope I get a refundShelissa M.
Metal exterior office not pleasant for customers, line outside, no shade no seating no bathroomRobert B.
The service from location was great but overall experience with U-Haul was absolutely horrible. Please contact meDennis G.
Le client n'a pas laissé de commentaire.Glenn W.
Anna was amazing. She was very knowledgeable and a joy to talk to.CALVIN C.
The place was fine and Ed was excellent. The problem was that I had reserved a truck in Denver - not 50 miles away in Strasburg. I would recommend the location to someone who lives near Strasburg.Sean C.
Le client n'a pas laissé de commentaire.Robert C.
Ed was amazing! His customer service was exceptional!David C.
The staff were courteous and professional. They even backed the trailer into a tight spot for us before unhooking it.Thomas M.
Le client n'a pas laissé de commentaire.Bryan F.
Easy drop-off location, friendly county folks.Thomas C.
At the risk of repeating myself, nothing more, just keep up the good workGlenn W.
Le client n'a pas laissé de commentaire.Dashelle G.
Le client n'a pas laissé de commentaire.Donald H.
Le client n'a pas laissé de commentaire.Ed H.
Le client n'a pas laissé de commentaire.Kurt E.
Le client n'a pas laissé de commentaire.Lindsay R.
The 70 cents a mile is way to expensive. To move a 10x10 storage across town was 287.00. I won't use U-Haul to move again until it comes down.Anita C.
Le client n'a pas laissé de commentaire.John G.
Excellent service à la clientèle.STEVEN M.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.Sarah N.
In and out within 10 minutes, highly recommend them.Aram B.
Le client n'a pas laissé de commentaire.Jason P.
Le client n'a pas laissé de commentaire.HOPE M.
Le client n'a pas laissé de commentaire.Thomas Q.
Le client n'a pas laissé de commentaire.FRANCISCO A.
Excellent service à la clientèle ADRIAN J.
We arrived early to get out tow dolly and the representative said that it would be alright over the phone. We arrive and no one was their. A worker was very nice and hurried back as fast as he could to help us out and did a fantastic job.Bert B.
Le client n'a pas laissé de commentaire.Donald G.
Found this location to be the hub of Strasburg right off the interstate in a convenient location. I believe it may have been the owner (Ed) who assisted me in my return. He asked how the trailer handled and unhooked it and inspected it so it was ready for it's next adventure. Really made me feel good for choosing U Haul. Thank You Kent PyattKENT P.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.SCOTT W.
Wonderfully helpful attendant. He made the process painless.Bethany F.
Le client n'a pas laissé de commentaire.Marlene B.
Kept the equipment return process as simple and quick as possible.Willem V.
Ed tried everything he could to fix the car dolly and tried all the trucks he had and we still had problems!Shelby V.
Excellent service!JEFFREY J.
Le client n'a pas laissé de commentaire.HEATHER K.
Place was closed called 800 number waited 45 minutes for someone to answer then got cutoff. Finally was able to get online and got trailer turned in I hope will drive by today to confirmTERRY T.
Excellent service à la clientèle. The trailer performed great. Will definitely rent from Ed in the futureBOBBY I.
They were super nice and fast easy to findANDREA E.
Have a pickup truck available to rent at this addressMICHAEL M.
Le client n'a pas laissé de commentaire.Vladimir P.
Le client n'a pas laissé de commentaire.Timothy K.
Great customer service and really helpful with explaining everything to meDAVID A.
Le client n'a pas laissé de commentaire.RAYMOND HOWARD H.
Excellent service, very friendly!WILLIAM F.
Le client n'a pas laissé de commentaire.Donald A.
No improvement needed.JUSTIN U.
Le client n'a pas laissé de commentaire.VICTOR J.
Le client n'a pas laissé de commentaire.DAVID A.
Le client n'a pas laissé de commentaire.Anna H.
Le client n'a pas laissé de commentaire.Kamalesh P.
VERY KIND AND A GOOD EXPERIANCE...george W.
Ed from the Strasburg location was amazing. I had a phone call with a woman from customer service that made my ordeal getting the uhaul very unpleasant and she was extremely rude. But meeting Ed made up for that part at least.April W.
Le client n'a pas laissé de commentaire.MIKE S.
They were amazing to work with & so agreeable to accommodate our situation - very good experience & we will definitely refer them, as well as use this service again!TERRY B.
Picking up the truck was fine. An hour and a half into our trip, we stopped to get gas and realized that someone had cut the fuel line leading to the gas tank. We called the Uhaul number for roadside assistance and were left on hold the first time for 59 minutes. We called again, on hold for another 32 minutes. Finally we were told that the closest repair truck was almost three hours away. We told them that that much if a wait was unacceptable. The lady told us of another location, 9 miles away that we could go and get another truck and that she had called them and already had it reserved in our name. We got there, and the people there had no knowledge of us coming to switch out trucks. We got the other truck and completed our move. We returned the truck when and where we were supposed to. The following day, we got a call asking why we returned a different truck than the one we picked up. There had been no communication by Uhaul to let the drop off location know what had happened. In our opinion, Uhaul has horrible customer service, very poor communication within the company, and is really not concerned with keeping customers. We will never use Uhaul again. Our 10 hour day turned into a 15 hour day due to Uhaul's lack of customer service, long hold times to get help and in general their lack of concern for us, their customer.John W.
five people working there and only can do Uhaul service, I had to wait on this guy for 35 minutes. The other guys could have helped me but said they were untrained and that the owner hasnt sent them to be trained, I know these guys have been there for awhile some of them even years as I have been there many times. This is a bunch of crap and unacceptable, I am so mad I dont think I will even buy auto parts there anymore.SHAWN P.
The lady that waited on me was awesome!JAMES W.
Get staff that actually knows how to return uhaul equipment and are not biased because someone looks different.KAITLIN C.
Was a great rental but a big disappointment and waste of money as we did not even use the trailer since the guy we were buying a car from bailed on us.Ryan A.
Le client n'a pas laissé de commentaire.Miranda M.
Le client n'a pas laissé de commentaire.WILLIAM P.
The woman in charge was polite and helpful and did the hookup herselfJEFFREY C.
Le client n'a pas laissé de commentaire.Linda P.
Le client n'a pas laissé de commentaire.Joseph D.
Not one Person had a mask on, shame on you!EDWARD G.
Le client n'a pas laissé de commentaire.Kevin G.
Again, unable to offer any comments that could improve the Excellent service provided.Dennis T.
Friendly staff. Quick return of truck. Thanks!Victoria R.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.Clifton M.
No issues Chris was very helpful.Dan W.
Excellent customer service. Highly recommend to all.Mody D.
Le client n'a pas laissé de commentaire.James B.
The gentleman that helped us, ED, was kind, efficient, helpful, professional, and friendly...couldn't have asked for a better person. He is a definite asset to U-Haul and I hope this gets back to him in the way of an attaboy or something similar. He deserves recognition. Also we ordered a 20' truck and the day before pickup, we were notified we had to drive 150 miles to pick it up and then back 150 miles to load it...NOT acceptable. Called and spoke with Dorinda, who found us a 15' truck and car transporter within 20 miles. She also deserves those compliments I noted above and recognition. Would also like to note that the A/C on the truck worked intermittently, which was not welcome in the 116-118 degree heat.Ralph J.
Le client n'a pas laissé de commentaire.Anthony R.
Everything was good was very helpful I had to call to make sure the mileage was corrected I jumped the gun when returning the keys so I couldn't get the right number but they had had it already correctedMichele A.
Le client n'a pas laissé de commentaire.Rocky M.
Le client n'a pas laissé de commentaire.Aaron K.
Le client n'a pas laissé de commentaire.Mitchell B.
Fantastic service!MARY E.
Le client n'a pas laissé de commentaire.TAMMY K.
Le client n'a pas laissé de commentaire.Sam R.
Le client n'a pas laissé de commentaire.GREG E.
Le client n'a pas laissé de commentaire.Chris K.