Easy on both ends.
STEVEN G
Customer Reviews for Street Sounds & Tint
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing at this time. Guys at Street Sound and Tint were great! Merci!
Eric WThe transport for my brand new car the ramp fell as we were driving my car on the ramp I am waiting for a refund for the one transport also the tire was bad all they way from NC to Orlando Florida we had to keep stopping for air in the tire!!!! Dangerous not acceptable I have never had issues with Uhaul 772/828-6296 Please call me
John RThe floor was covered in dirt, dolly/rags left on with zip ties already broken we were told that if i hadnt of called and mentioned it they wouldve charged for the use of them. Brown liquid was also left on the walls
Conner BLocation was well-maintained.
Lisa LI drove in and parked in the open lot. I took a pic of the fuel level and mileage and showed the counter guy. He signed it off and thanked me for my patronage. 100 % professional in every way, and took less than a minute to drop off.
Robert CEasy day. Very well organized.
Robert PFast, efficient and very friendly staff. Happy customer here. Thanks guys. Improve? Hmm, only thing I can think of is maybe modernize the truck with rear view cameras or something.
Mikiko SWouldn’t recommend Uhaul period!! I was told I could return rental at this location at 9am and the location doesn’t open until 11am.
Sharise MThis was used for after hours drop off.
Jerry JSo used to dealing with storage facilities with sub-par help that is not present half the time I show to pickup. This location was a breath of fresh air. All the staff was great at answering my questions and getting the paperwork done fast. Will make sure to use this location moving forward for any moves in the Jacksonville area.
Suzanne MWe have used a bunch of local dealers, and this by far is the most friendly. Location was clean and inviting.
Nicholas BToo far into Jacksonville for us
Thelma CThe uhaul truck wasn't swept out by the last person who rented it . I swept the trash up that the last person left in the uhaul .
Carol HThis young man could teach customer service! He greeted me at the door with a hand shake and ask "are you Mr. Simmerman?" It was a pleasure to see this type of customer service.
Wayne SI arrived to find the place didn't have the truck I reserved not only myself but 3 other people had the same problem that morning. They finally found me a truck but cost me money to my movers who had to wait a hour for me actually to get a truck. I'm very disappointed and don't know if I will use uhaul again for such a big inconvenience. No one has called about this situation yet.
KEYSHA SHave better 24/7 customer service.
simmon sNight drop-off. Big parking lot to turn a trailer around in with good light. Super easy to drop off. Two thumbs up!
Tamar NThis store said that they could not add miles when a piece of equipment broke. I was informed by 2 other stores that they could have helped and decided not to.
Julie CThe guys were very helpful.
John BExcellent customer service ☺️
Stephanie CNo complaints.
CECELIA RCommunicate..
Ellen MThe main issue was your call center giving me wrong information .
Arlene RThe amount of help, information and service was PHENOMENAL! The amount of stress that comes with a major relocation was eased! Thank you for all the help & professionalism. I'll not only use again in the future but suggest friends & family to do so as well!
Joseph DOriginal drop off location was unmanned with no contact info. I contacted another location myself and the employee was able to help me and accepted the trailer at their location
TREVOR MI asked for a dolly as I had paid to rent one and one was not given to me. The truck was basically empty when I received it. Over all it was fine and I made it work but I paid for this service and did not receive an item I rented and had to completely fill the tank.
Courtney WThe overall experience was so bad that I wouldn’t recommend I haul to anyone
Miguel CIt would be nice to know about the pre-inspection process before leaving the lot. - not just getting the keys and getting told it's ready. Have your trucks go through a vehicle inspection; the truck needs an alignment done, and the break wasn't breaking correctly after the truck was full.
Antonio TI couldn't understand 3 eights and I got fuel gauge wrong, instead of calling me they charged me without allowing me to refill, and it was more than I could afford
Alejandro MAppreciated letting me know what drop off location was most convenient for Me !
kevin kThe entire process was nice and smooth!
Renee CExcellent service à la clientèle
AARON WGreat customer service!
Jessica HThe place itself was great. It was UHAUL itself that was an issue. They first changed the location without telling me and I only got lucky to find out when I called for a different issue.
MEGHAN MDidn't have many trailers to choose from but they had what I needed. The guys hooked everything up, made sure the lights worked and I was on my way.
Carlton BQuick, easy check in process
Samantha SSimple, great experience.
Ryan DWe had a drop off location at Jacksonville Mini Warehouse and it was awful. No one was there to drop off the keys, the gate was locked, and the worker who answered the business number had no clue on how to help since she works from home. This location (street sound and tent) was perfect. It was clear where to drop off the uhaul and where to put the keys.
JOSEPH SI had reserved online for a 5x8 trailer When I went to pick up I was told there was no 5x8 available. Then was told someone at uhaul cancelled my online reservation and didn't inform me. So they gave me a bigger which to big. And I had to bring it back sooner . I was rushed and I didn't get to help my daughter in pack or put things away on her dorm.
Yvette GOutstanding service and attached trailer
Johnathon WAwesome Service Professional Knowledgeable
ALVIN JGive customer complete understanding for online check in before customer leaves lot
Harlene MThe customer service here was incredible. I was in and out in less than 5 minutes. They definitely go above and beyond to ensure the customer has a good experience. Merci.
Henry C