Évaluations des clients Stuff N Store Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Stuff N Store Self Storage

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Dennis D. le

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Nothing that I can think of!

Marcia F. le

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Nice to do all online

Kathy F. le

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Le client n'a pas laissé de commentaire.

Nick G. le

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It was easy from drop off to pick up! Couldnt of been smoother

RUSSELL E. le

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I reserved the truck several weeks in advance for 8:30 am pickup. Only the day prior to pickup did Stuff N Store contact me saying they don't open until 10am. I was a real inconvenience trying to contact Stuff N Store to get the code for the Key Lock Box.

Deven C. le

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Pick up location was switched last minute when I requested a specific location closer to where I needed to be. Transport the trailers to the correct location when there are reservations ahead of time.

Andrew E. le

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Arrived at 4 pm. It was closed. Hours said it closed at 4:30 pm. I had to walk to the back of the store to meet a random guy who said he worked for the store ( i had no idea if he did). Gave him the keys and that was it. Didn't have to sign any paperwork. Was shady and sketchy.

Socorro C. le

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The app was being a bit difficult to use. Not sure if it was tha app or my phone but it kept crashing. I couldnt pickup or drop of the truck. The person at the location was very helpful. He did all the check in and return for me.

Eric O. le

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Elliot was great to work with

Kellan O. le

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Le client n'a pas laissé de commentaire.

Rudy A. le

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Make sure the "passcode" that allows you to access the key to the equipment is accurate. The passcode I was given through the online portal was Dane while the lockbox required a number configuration.

Edsel B. le

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Le client n'a pas laissé de commentaire.

Phil R. le

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Elliott at this location went above and beyond to help me find a truck for the weekend. I tried calling other U-haul's in the area and all said they didn't have a truck available. Elliott asked to give him time to look around the area and he'd call me back. He called within 5 minutes and said he found one and would have it at his location at the time we needed. He e-mailed me the contract and took care of everything else. What a pleasure working with someone who cares about his customers.

PAUL G. le

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Le client n'a pas laissé de commentaire.

ADAM J. le

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Le client n'a pas laissé de commentaire.

Peter G. le

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Wish they delviery the equipment to the customers house that would make the Uhaul even more awesome!!

Enis R. le

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Le client n'a pas laissé de commentaire.

Matthew K. le

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Online experience didn't work, couldn't get past step 1 of 8, unclear what identification was necessary, but crew had all my information when I first ordered it, they left truck ready for me to take, returned it no problem, got the job done. Overall great, but self-pickup via online could be a little simpler/user-friendly. Thanks, would still recommend to others:)

Jeff S. le

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Le client n'a pas laissé de commentaire.

Jason S. le

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Truck was not cleaned. We were given a phone number to call if we had trouble picking up the truck at night and they never answered nor did they call back. It was a truly terrible experience and I will not rent from you as long as this location is affiliated with you.

Steven L. le

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Le client n'a pas laissé de commentaire.

Mary P. le

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I had made a reservation for a one-way rental for July 2 from Madison to Minneapolis for an 8am pickup. I made the arrangements in the office. When I arrived, the office was closed. The truck which was supposed to be available for a one-way rental was not available. Ultimately, I was told that the truck that I rented needed to be returned to Madison, doubling my mileage, doubling my gas usage, and nearly doubling my cost. I was never notified that I'd need to go to a different location for a truck or that the truck I'd agreed to rent would not be available. I was on a time constraint so did not have time to make alternate arrangements on the morning of my move. Poor communication after which my moving costs were doubled.

Stephanie R. le

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I had ordered moving equipment, including furniture pads, a regular dolly, and a furniture dolly, none of which were present when I picked up my truck. I had to sit on hold for 10 minutes to talk to someone to get the charges for the missing equipment taken off my bill. Also, the instructions for picking up your equipment are not clear. The instructions to pick up the truck didn't show up until the day of the pickup, and I almost missed the fact that I had to go through the whole process because I wasn't told I had to do so. The only reason I checked the UHaul website that day was because my equipment was missing. There should be instructions stating that on the day of your move, you have to go into your account and follow the directions to pick up the truck.

Sue J. le

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Le client n'a pas laissé de commentaire.

Steve W. le

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Elliot was very comfortable to work with. Nice guy, along with his dad. I will definetly recommend him to my friends.

Elliot O. le

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Le client n'a pas laissé de commentaire.

Elliot O. le

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Le client n'a pas laissé de commentaire.

Elliot O. le

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Le client n'a pas laissé de commentaire.

Elliot O. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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It would be nice if someone was on site to accept the truck when I turned it in.

Barbara L. le

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Le client n'a pas laissé de commentaire.

David P. le

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Le client n'a pas laissé de commentaire.

Fedor M. le

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The pick up location was not what I officially signed up for online, but there was multiple communications in advance that gave me the new address.

Theodore E. le

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Le client n'a pas laissé de commentaire.

Ryan B. le

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Le client n'a pas laissé de commentaire.

William F. le

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New location small no service. Moved my reservation around I am not happy with uhaul.

Thomas C. le

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Le client n'a pas laissé de commentaire.

Therese M. le

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Le client n'a pas laissé de commentaire.

Alvin D. le

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Le client n'a pas laissé de commentaire.

MATT S. le

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It was one of the most efficient checkouts I've had with U-Haul. Employee was courteous very knowledgeable and overall did a great job.

SELAH T. le

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I was turned away from renting a trailer as the man said my lights didn't work. At the time I believed him, I do think he is honest, just inexperienced

John K. le

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Le client n'a pas laissé de commentaire.

Shelly W. le

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Internet with my Verizon cell phone did not work at this location so the online self-service was not accessable. I realize this isn't the locations fault. However, both online and at the location, Saturday hours were posted, with an opening time of 10:00AM. Nobody showed up, nobody answered the phone. THIS was really frustrating. I eventually was able to get in touch with a U-Haul Customer Service Rep and was able to complete my check-in.

David B. le

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Le client n'a pas laissé de commentaire.

Victor C. le

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Le client n'a pas laissé de commentaire.