Évaluations des clients Summer Lakes Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Summer Lakes Self Storage

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Andre F. le

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Coffee donuts steak dinner. You guys are great. Thx

John W. le

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Le client n'a pas laissé de commentaire.

carlos A. le

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Le client n'a pas laissé de commentaire.

Chris T. le

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Have the order correct when picking up the unit.

Luis R. le

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Le client n'a pas laissé de commentaire.

Martha P. le

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Le client n'a pas laissé de commentaire.

Mary M. le

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Nothing. All was good.

Ramon R. le

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was initially told I could not return at location but I had E-mail to confirm was charged for gas at high cost when I had already returned at gas gauge was at 3/4 full when pick-up had fueled up before returned

Elisha M. le

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The guy that was helping me was rude. I told him I wanted to add a driver and he mentioned he needed the DL#, so I called to get that. While I’m on the phone writingthe number down, he was telling me to go ahead and side my card. He rushed my transition and when I asked him about adding the driver he mentioned it was too late and that the ticket was already closed. I was the first and only customer there, as I arrived once they opened. I scheduled to arrive earlier and get the keys out of the box but, didn’t arrive until later. I couldn’t call because the location was not opened yet. He said, I thought you were coming for 6. I confirmed that was the plan but due to traveling I was unable to make it at the scheduled time. He proceeded to say, well I just took the keys out of the box and asked if I still wanted the truck. He was extremely unhelpful and totally not interested in me adding another driver

cornielous T. le

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Le client n'a pas laissé de commentaire.

Qusai A. le

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so kind people, a wonderful service

Rafael G. le

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Le client n'a pas laissé de commentaire.

Larrie L. le

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Make sure when the reservation is set up for self pick up the customer is allowed to do self pick up. Reimburse for all of the issues YOU caused. $50 does not even cover 25 percent of the extra expenses you caused. I showed up at 7 am to get my truck that was scheduled for self pick up. I got there at 7 am and wasn’t able to pull my reservation up because U-Haul had the wrong phone number for me. Called them and after getting told I never set a reservation up they finally figured out the phone number issue. Once that’s all figured out after an hour I was still not able to get the truck. Had to call them again. They then told me the reason it was not available for pick up in the app was because the keys were inside the location and not outside like they were supposed to. So wasted 2 hours dealing with nothing that was my fault. Paid 150$ an hour for movers so I was out of pocket 150 for an hour because I did not have the truck. I was only given a $50 credit. A $90 truck turned into $240 in my eyes. So much more but too mad to keep going.

Todd G. le

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This location was fantastic

Dawn R. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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The Customer Service Rep was extremely efficient and helpful. I do sincerely appreciate his efforts.

JAMES S. le

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Nothing great job

abdul S. le

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Keep continue like this.

Ryan G. le

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See above

Conrad S. le

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Good location. Great customer service. The vehicle was clean and ready when I arrived.

Angel S. le

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The ABS light was on in the truck during my entire rental.

Lakeshia H. le

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Le client n'a pas laissé de commentaire.

VICTOR R. le

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Le client n'a pas laissé de commentaire.

Angelo B. le

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Le client n'a pas laissé de commentaire.

Kiley B. le

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Super nice and sweet worker! Very efficient!

dickson L. le

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Great location, friendly and helpful staff.

Brittany M. le

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Le client n'a pas laissé de commentaire.

Britton S. le

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Great UHaul experience. Dana was very helpful.

Ray J. le

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Le client n'a pas laissé de commentaire.

Miguel L. le

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Le client n'a pas laissé de commentaire.

Jennell B. le

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Le client n'a pas laissé de commentaire.

Debbi H. le

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Did not have an opportunity to meet staff since I was using the 24 hr drop off,but the exterior of the facility appeared very clean and well maintained.