Le client n'a pas laissé de commentaire.Stedman S.
Customer Reviews for Summerwood Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tamra E.
Le client n'a pas laissé de commentaire.Javier F.
Le client n'a pas laissé de commentaire.Joshua P.
Le client n'a pas laissé de commentaire.James S.
They didn't give me my fuel on half of tank, and I told them and they said they did. I have pictures and they still charge me for fill up. Said that I have to call UhualKaelynn W.
Very friendly staff. In and out no issues!Mark P.
The customer service at Summer Self Storage was amazing! The staff was very knowledgeable and friendly, I will recommend to others moving forwardRudy V.
Drop the attitude and listen to customers when they try to tell you that they've done certain forms and maybe doing a basic name verification before assuming that they haven't done specific paperwork. Lady thought I said one name that sounded nothing like my name which implies that she wasn't listening to a word I was saying anywaysIsabel S.
Liz was great. She helped me with everything. She was very patient and kept me updated with rental information. She was very nice and caring. She knew her job hands down! Thank you Liz! You made my day. 5 stars all around.Levon F.
I know that the tank was where it needed to be and yet they charged me for two gallons of gas. It was an unfortunate end to an otherwise great experience.Mary V.
Le client n'a pas laissé de commentaire.Alicia R.
Le client n'a pas laissé de commentaire.Rhonda M. J.
Everything went well. Thanks.Michael P.
Le client n'a pas laissé de commentaire.Jadawn N.
Le client n'a pas laissé de commentaire.Anthony L.
Great experience, friendly and professional service!Wanda W.
Very helpful and friendlyValerie L.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.Robert A.
Great customer service and great sense of humor.Kenneth G.
Summerwood U Haul very focus on customer service always helpedDENE W.
Easy pickup and returnCHARLES D.
Le client n'a pas laissé de commentaire.MALHA B.
Le client n'a pas laissé de commentaire.Patrick M.
Rented online. Very easy. Called to confirm and the young lady already had the info. Everything was ready when I arrived.KEITH M.
Le client n'a pas laissé de commentaire.CRISTINA G.
Le client n'a pas laissé de commentaire.SHARON C.
Le client n'a pas laissé de commentaire.Tanya M.
Le client n'a pas laissé de commentaire.Janice P.
Everything was great, only thing was when I turned in the keys to the Uhaul at the correct time, I got a call a day later saying when I was going to turn in the truck. I was a bit confused about that but I did clarify that I did turn in my truck at the right time. Maybe whoever was working didn't properly log it in to the computer.Jose L.
Le client n'a pas laissé de commentaire.Jon M.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.DEANNA H.
Le client n'a pas laissé de commentaire.Xianyi C.
Excellent customer service as always!!DAMON W.
Le client n'a pas laissé de commentaire.ERNESTO R.
They lied to me and I had to pay an extra day due to the lie I was toldTANISHA W.
Le client n'a pas laissé de commentaire.JIMMY W.
Le client n'a pas laissé de commentaire.CALVIN W.
Le client n'a pas laissé de commentaire.Jose G.
Le client n'a pas laissé de commentaire.Courtney P.
Le client n'a pas laissé de commentaire.ARACELI S.
Le client n'a pas laissé de commentaire.KEVIN T.
Great efficient serviceEVA S.
Le client n'a pas laissé de commentaire.Rebecca Y.
Great location! Friendly, knowledgeable and professional staff! Great inventory of vehicles to rent and very reasonable prices for vehicles and supplies!TERRANCE H.
None! Great!Mark T.
Le client n'a pas laissé de commentaire.REESE W.
Le client n'a pas laissé de commentaire.KENNETH H.
Le client n'a pas laissé de commentaire.RAFAEL A.
conveniant, clean, quick & friendly serviceARTHUR J.
Le client n'a pas laissé de commentaire.MICHAEL E.
Customer service was exceptional!CHARLES Y.
Nothing everything was greatJOHN F.
Excellent service à la clientèleCALVIN M.
Friendly staff, convenient location, good place to come for a truck!dorothea B.
OUTSTANDING customer service with both Agents.Rhonda M J.
19,95 is not what you pay. Mileage fee should be made clear in advertising along with others fees inccured when renting equipment. I ended up paying 360+ on a 5 day rental because mileage was a whopping 200+ and had I understood the mileage fees I certainly would have monitored this and perhaps not rented for 5 days. Should be a cheaper mileage rate for renting more than 3 days. In conclusion the 19,95 is misleading and others should beware of this fact and that you're also charged for mileageand other fees in adition to the 19,95 advertised.MELVIN D.
The lady that received the u-haul return did not provide a physical or online receipt. She was not helpful or courteous. Did not like the experience at this location.Stacy P.
Le client n'a pas laissé de commentaire.NICHOLAS A.
Excellent customer service,professional and very friendly. I will recommend this location for the friends and familySUSIL S.
Very good service.JEFFERY J.
Quick and easy return.TIMOTHY G.
Le client n'a pas laissé de commentaire.MICHAEL G.
Customer service was awesome!KENNETH L.
The service was excellent I wouldn't change anything.Hafshe P.
fast & friendly service!!TONY W.
I had one surprise-- the truck had no ramp, A tow hitch had been installed in place of the ramp. The U-haul agent did not mention that to me. It complicated and made the loading of the truck harder but not impossible.CLYDE D.
Le client n'a pas laissé de commentaire.Jordan T.
Tire pressure was off. Brakes were very delayed.ARDRIONNE L.
Keep up the great service. Thank you.PATRICIA M.
Twice I have tried reserving the Uhaul online and both times even though I had a confirmation number neither were in the system when I went to pick it up. Twice I have tried returning the Uhaul using the online system and Twice it would not let me finish the process. It stopped working after I uploaded the first picture to show the cleanliness. The thumbnail was there but it would not let me take the second picture.CHRISTOPHER B.
The staff were so kind and helpful!Ashley B.
Le client n'a pas laissé de commentaire.GLENN G.
This location was the most pleasant and professional! The lady working was literally running around helping everyone! She was masked up and so nice!Ashley B.
Summerwood Self Storage and Uhaul is very friendly and convenient. I am a frequent customer and everytime I have been, the service has been nothing but stellar.JERRY H.
Le client n'a pas laissé de commentaire.Latasha M.
First rental had check engine light come on during drive down the street, but came back and got a different truck with no issues. Forgot personal dolly in the back of rental, but agent contacted me letting me know it was still left. Thanks for the great customer service!Phong L.
Le client n'a pas laissé de commentaire.Jorge A.
The equipment was fine. The customer service at that location leaves a lot to be desired (it was the woman, not the man). I was not impressed at all. I was made to feel like I was putting them out for them to do our rental.Audrey H.
The Brake Pedal and Gas Pedal are alarmingly closely located. A caution should be given to customers that a foot can easily get caught between the 2 Pedals. I nearly had an accident pulling out of the Uhaul lot when my feet became entangled!!!JOHN C.
The girl was by her self she was extremelyBusy and was very unhelpful it is not my problem there wasn't enough people a courtesy check revealed a dent on the hood shePut a sticker on it but wrote nothing down again she was so busy very unacceptable not to go over the equipment and how everything worksWILLY M.
Le client n'a pas laissé de commentaire.Michail P.
Make sure whoever is handling the customer service counter that they provide friendly customer service to its customers. The lady at the counter was very dry and unapproachable. She was not a pleasant person. She provided no smile, no friendly small talk. I just wanted to get my key and get the hell out of there.TONYA S.
They didn't have a dolly in the truck. We had nothing to move the washer and dryer.KAYLA F.
Managers were very helpful and informative. Had a good supply of products to buy. Did not encounter any improvements needed.DUANE M.
Service was quick and easy. The only issue was the information provided at checking on the Uhaul app was not transmitted to the pick-up location.JON B.
I truly needed to finish this moving project, my little toyota couldn't do. I had to ask for the Cargo Van, and the staff came through for me, AGAIN-I got it done-finally (all by myself). I am so grateful to how wonderful, helpful, true professional customer service! Almost like family love, a quality lacking in people these days.LORETTA T.
Le client n'a pas laissé de commentaire.LUIS C.
It ain't broke - they're the best, helpful, kind and great location with great folks!LORETTA T.
Great service and quick.Jim C.
Le client n'a pas laissé de commentaire.JARED N.
Le client n'a pas laissé de commentaire.Ami M.
Everything went well. No improvementsLOLITA H.
Le client n'a pas laissé de commentaire.JEFFREY L.
Le client n'a pas laissé de commentaire.LETOYA G.
The ladies at this location where very helpful and assist me in having the truck on time since I was in a tight schedule.Luz S.
Le client n'a pas laissé de commentaire.AVERY JAMARE J.