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Customer Reviews for Summit Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Summit Self Storage is a Class Act Operation for renting U-Haul !
Armando B.Answer phone calls, I couldn't leave a message when I dropped it off, mailbox was full.
Jeff M.Location in Amsterdam was great to deal with
Wesley B.No personnel on site at 3pm for drop-off.
DAVID R.Very polite and easy. They were great
Judy A.Everything was great
Robert P.Rates Clearer understanding
Samantha H.Very friendly
ROBERT C.10 pickup time. Rerouted to 3 uhaul facilities . No trailer at 2. Arrived at forest Avenue facility no one at facility called called called finally at 20 minutes someone comes. Worst experience with uhaul
Terry C.Friendly and easy to make a reservation… truck worked perfect for our move!!!
cheryl E.Truck was easy to find
Shannon M.Gauge acts funny. It will appear low on the gas gauge but then if you drive it around for 15 min it trickles up. Might need a check up on the gauge panel
Matthew M.Don't assume everybody has a smart phone. I don[t and it makes working with you people a bit hard.
Russell F.We have returned 4 vehicles to this location. Very helpful and professional staff.
Magdolna R.Despite a clear and unequivocal reservation, The vehicle we ordered was not available on site. With moving arrangements in place, had to take a smaller truck which complicated our logistics, and impacted costs for labor at 2 sites. The person at this U-Haul location who handled the problem was very polite and was as accommodating as she could possibly be under the circumstances. It seems the arrangements are centralized, and the local sites depend upon the efficiency of the booking office. In our situation, a near worst case scenario occurred.
liz A.Uhaul return online would not let our phones read location for dropping off the key. Thankfully we had a phone number to call. Only hiccup in the whole experience.
Matthew H.The woman running the place was great
Patrick M.Very easy process
JAMESJ R.nothing
ERNESTOA D.Truck was damaged and not maintained at all.
Michelle S.Hard to find, clean but not inviting as it was disguised by a laundromat.
Jeffery G.I called to arrange the truck almost a week in advance they called me the morning of to tell me that it wasn't available totally screwed up my entire day and wasted so much time this was a horrible experience I will never use U-Haul again nor recommend it to anyone else.
JESSICAM C.There was nobody at the location even though it was midday.
MARKJOHN P.There was no one there when we arrived, but we were able to reach her via phone and after that the process was very easy.
Judith C.Had reservations to pick up at different location. They did not have what I reserved. Wasn't happy. Did get a hold of uhaul… finally… and they found one eventually
Gail M.Very rude and inconsiderate also makes threats to call cops on customers should not be a uhaul sublet company in anyway!!!!!
SIERRAM M.I Have Rented From Many u hauls and This Is Now My Favorite.FRIENDLY PROFESSIONAL AND JUST PERFECT
lee F.24/7 drop off. did not have contact with owners.
MICHAELJOHN L.Very friendly people. Could improve signs of where to park the uhaul, but overall were nice
Jasmine B.