Le client n'a pas laissé de commentaire.
Jun H.
Customer Reviews for Sunnyvale Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Personnel refused to help me with my reservation.
William C.Had a unit at this location for about a year, didn't have an issue they always took care of me.
Akihiro H. | Expérience généraleHad a unit for a month, great please manager on site. No commitments only used it for the time I needed.
Miguel M. | Expérience généraleWe planned to use the twice-a-year free trash day at the Erie dump, which closes at 2 p.m. to take large items to the trash before an out-of-state move. We rented a truck from 10 a.m. to 2 p.m. We checked-in on line and left to pick up our rental. When we arrived, we were told the truck hadn't been returned and likely wouldn't be available. We were told there was nothing they could do. When we calmly explained our situation and our timeline, we were again told there was nothing they could do. When we pointed out they were in breech of contract we were yelled at and told to leave the store. Eventually we were able to calm him down and he called another location, which charged us more, but we were able to complete our urgent task. While I understand they have no control over if someone returns a vehicle on time, they should have offered solutions and helped, instead of just getting angry at a customer, who was in a bind, and saying multiple times there was nothing they could do. Their mission statement says they will treat customers with integrity. Their behavior lacked basic consideration and integrity. I recommend finding another location that will treat you with more professionalism and integrity.
Shawn C.I rented a unit for just one month and had no issues. No long term commitments.
Anthony R. | Expérience généraleGreat location. Manager lives onsite and is always on top of everything. Would use this place in the future for sure.
Jenna N. | Expérience généraleReally convenient location, good security, great experience.
Nicole C. | Expérience généraleNo issues, renting a unit was very easy, and I liked that no one had to be working for me to get to my unit. The gate code system made me feel like they were monitoring who came in and out 24/7.
Rick B. | Expérience généraleWonderful people! I'm so happy I rented from here, it was such a good experience.
Laura M. | Expérience généraleThe dog was so cute and so friendy!
Jessie I. | Expérience généraleVery clean, I saw a guy going around daily with a leaf blower and a broom making sure the property was in order
Letoya G. | Expérience généraleTWO thumbs up!
Bernie C. | Expérience généraleI liked that they have someone who lives on site, Larry was great the whole time I was storing my things here.
Dustin M. | Expérience généraleLarry was always helpful and very friendly. Had a bit of a snafu with a U-haul rental. Was not able to obtain the key early hours after reserving and then the online system NOT working and spending over 2 hours online with support. Horrible system! Ultimately did not use the U-haul.
Suzanne B. | Expérience généraleGreat place.
Mark Z. | Expérience généraleGreat convenient location, manager on site is very helpful.
Jessica O. | Expérience généraleLarry the manager on site was very helpful and friendly.
Kathleen M. | Expérience généraleVery secured location with manager on site.
Jorge L. | Expérience généraleI dropped off after hours, so I didn't get to interact with any personnel, but talking with them on the phone was a pleasant experience and they were very helpful.
ALTON A.Excellent storage facility!
Quenton S. | Expérience généraleClean, secure storage. Convenient location and they have Uhaul trucks for rent.
Madison C. | Expérience généraleThis took a long time to check in. The gentleman checking me in had lots of computer issues.
Ashley D.I thought the entire transaction was smooth, quick and easy, no problems at all. I"ll use this location again.
Julie R.Excellent
DANIEL C.The young man work the desk was busy eating lunch and said yes, yes everything is good. Obviously not his business. It was used as a drop off site so not a lot of interaction needed.
Judy H.Friendly and helpful
Brian O.Not a thing. The gentleman who helped us was amazing and it went smoothly and quickly. Couldn't have asked for a better experience. This was not the location I wanted to pick up, but am SO happy that I went there, since the other location (where we picked up the car hauler and was the location I wanted) wasn't nearly as good, for numerous reasons.
CASEY DONALD J.Dropped off the key and that was it. I didn't know I had only rented the blankets. I was called but missed it as I was organizing the new house. My card was already charged for the blankets before I called back and the place was still open. We still had the blankets and could have brought them down to avoid the fee but was told I was already charged.
Blyde M.Very small site. Was not my first choice for pick-up
Terry D.Excellent Service!
stephen C.online system needs to understand inventory instead of letting us reserve something that isn't available
KEENAN O.No room to park
Paul S.Thanks for everything!
Stacey L. | Expérience généraleExcellent!
Steve T. | Expérience généraleI like this storage facility.
Aniceto M. | Expérience généraleThanks
Colby Z. | Expérience généraleGood storage
Michael E. | Expérience généraleSunnyvale is the best!
kody J. | RéservationOui
Brian M. | Expérience généraleThanks Sunnyvale!
Christina V. | Expérience généraleI highly recommend Sunnyvale for Uhauls and storage.
Christina V. | Expérience généraleMerci.
Talia C. | Expérience généraleExactly what I needed, good price too.
Jim Z. | RéservationGood place for storage.
Francisca V. | Expérience généraleI recommend Sunnyvale.
Luis R. | Expérience généraleStorage and Uhaul rentals.
Michael S. | Expérience généraleNever had any problems.
Pamela L. | Expérience généraleExcellent rental experience.
Sam G. | RéservationExcellent
JD P. | Expérience généraleEverything was fine.
James S. | Expérience généraleSnow removal was a joke. On the day I went to move my things out, I practically got a 20 foot truck stuck TWICE. The lanes between the storage units were packed with a 1 inch layer of ice
Kim C. | Expérience généraleExcellent storage facility and they have Uhaul trucks on site.
Katherine W. | Expérience généraleAwesome service. Staff went above and beyond to accomadate my needs
Dionicio B. | Expérience généraleNice facility. Convenient location.
Coriena C. | Expérience généraleExcellent customer service
Tanya D. | Expérience généraleIt was better than expected.
katie s. | RéservationI was able to get a storage unit and drop my Uhaul which was very convenient.
Annika B. | RéservationSunnyvale was exactly what I needed.
Michael W. | RéservationExcellent storage facility and great managers!
Margarita A. | RéservationThanks for everything!
Terry W. | Expérience généraleEverything was excellent with this location!
Priscilla H. | Expérience généraleVery friendly. Very convenient. Was able to set up the whole thing by phone. So all we had to do is confirm card and driver's license when I arrived. It is an easy in and out location. And blocks from a gas station for refill. Drop-off procedure was simple.( If only moving me items were this easy.) Highly recommended for storage and truck rentals in the Longmont area.
Jeanette C.Great storage facility.
Ian S. | RéservationSunnyvale storage is highly recommended!
Karen J. | Expérience généraleVery happy to find Sunnyvale Self Storage!
Kim C. | RéservationNo problems with this location. Easy process to rent storage.
Armando C. | RéservationNice people, good location and price.
Troy C. | RéservationGreat facility and price.
Brandon B. | RéservationI really like Sunnyvale Self Storage and never had any issues.
Douglas E. | Expérience généraleGreat people, convenient location.
ISAAC S. | Expérience généraleExcellent!
Nicola E. | Expérience généraleI would use Sunnyvale again if I need storage in the future.
Jonathan M. | Expérience généraleI highly recommend Sunnyvale storage.
Sylvia L. | Expérience généraleNever had a problem with this storage facility.
Armando C. | Expérience généraleGreat storage facility.
Kathleen M. | RéservationThe process was very easy and the operator Larry was awesome and helpful.
randy W.We had no issues & were happy that it was so close to our new house.
Angela L. | Expérience généraleEverything was perfect!
jill G.I only needed a couple of weeks and they were very accommodating.
Nancy P. | Expérience généraleThanks Sunnyvale!
Laura M. | Expérience généraleNo problems!
Brian M. | RéservationExcellent!
Thomas M. | Expérience généraleGreat storage facility.
Louis D. | Expérience généraleNothing against the location...the whole experience of trying to pick up the truck after hours is awful. I will never use Uhaul again!!!
Brianne T.Wonderful experience with Sunnyvale Self Storage!
Sylvia L. | Expérience généraleI really like the facility and management as Sunnyvale.
John T. | Expérience généraleNice clean storage facility!
Michael H. | Expérience généraleI only needed a couple months and Sunnyvale Self Storage accommodated me perfectly. Merci!
MIKE M. | Expérience généraleExcellent storage in a great location!
NANCY P. | RéservationBeen there for years and never had a problem. We just didn't need the storage any longer. Merci!
Terry H. | Expérience généraleNot a fair question as they were only open for a couple days and didn't know we were coming. My experience with the overall reservation process and the pick up location changing and not getting the truck I was promised will prevent me from EVER using your company again. UNBELIEVELY POOR experience. Not to be blamed on the final location that ended up not knowing we were even coming.
Andraea D.conveniently located and easy to access, manger on site he is very friendly and location is clean and well maintained
Wesley B. | RéservationGreat location, manager on site and clean facility
Will S. | RéservationWonderful customer service, clean and safe location. Thank you Sunnyvale!
John T. | RéservationEasy process and access. We are happy we chose this facility.
Angela L. | RéservationFriendly staff, good value. A+
jeanette W. | RéservationThe facility was clean and the managers were excellent in explaining the details. The location is convenient and everything was perfect. Thanks Sunnyvale Self Storage!
Irena K. | Réservation