Great facilityHECTOR B. | Expérience générale
Customer Reviews for Sunnyvale Self Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Longmont, CO 80504
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 3h pm
- Sam : 10h am à 2h pm
- Dim : 10h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great drive up accessKatie E. | Expérience générale
Great facility, manager on siteDody C. | Expérience générale
Nice facilityCheryl K. | Expérience générale
Le client n'a pas laissé de commentaire.Imelda S. | Expérience générale
Great locationMatthew G. | Expérience générale
Great access hours and drive up units that make moving much easierCatherine M. | Expérience générale
Great service and great drive up accessCharles L. | Expérience générale
Great service and Uhaul rental trucks availableRobb M. | Expérience générale
Le client n'a pas laissé de commentaire.Rodney C.
Drivers door hard to unlock. Had to open passenger door to get the drivers door open.Lawrence P.
Le client n'a pas laissé de commentaire.Nancy O.
Thank you for all of your help great staff.Stephanie L. | Expérience générale
Le client n'a pas laissé de commentaire.Tim G.
It was a bit confusing how to return the vehicle but once we figured out to ring the bell - we were instructed what to do.Nadja B.
Le client n'a pas laissé de commentaire.Chrissy C. | Expérience générale
Le client n'a pas laissé de commentaire.PETER P.
Nice and convenient locationSANDRA B. | Expérience générale
Clean facilityJames C. | Expérience générale
Le client n'a pas laissé de commentaire.Phinehas W. | Expérience générale
Great location, nice drive up units with easy access for a large moving truck to get in and outHunter S. | Expérience générale
No one present and relying on the app was very inconvenient and wasted a lot of our time.Michael L.
Staff was very helpful, professional and quick to check me in. High ratings flor that. The location is a bit sketchy and there is very limited parking which could make it tricky to return a vehicle if there is no staff there. This is the second time I returned at this location. The last time the office was closed so I did self checkin. It worked fine but could have been terrible if the only available parking spot then was filled buy someone else.Mike H.
The local UHAUL place was amazing. I was unhappy with UHAUL's app. It would not accept a photo of the back of my driver's license after I tried 4 times. It delayed me and my move by 15 minutes. Thankfully the local UHAUL place picked up the phone even though they were closed and helped me!PETER P.
Everything went very smoothly. The lady who helped me at the counter was very nice and walked me through everything I needed to know. Very good experience. I would definitely rent here again. Merci!Jeffrey S.
Le client n'a pas laissé de commentaire.pamela P.
Le client n'a pas laissé de commentaire.Alexandria G. | Expérience générale
I would definitely use your services again, and highly recommend...ELVIRA M. | Expérience générale
The attendant was cordial. He was not present at 10 AM for drop offâ€¦so we had to use your UHaul App. The UHaul App is atrocious unless you have already used it several times and realize when the photos need to be uploaded relative to the entry of data. Fortunately, because the attendant arrived before we had a chance to complete the electronic check inâ€¦he was able to complete the check in for us. The attendant was tolerant of my displeasure of the App. I appreciate the attendant's helpâ€¦but I did ask him why I had to document a clean vehicle at trips end when I picked up a dirty vehicle at the I-70 UHaul?STANLEY P.
Le client n'a pas laissé de commentaire.Owen C.
Easy mobile pick up. No issuesKarla N.
Sweep out back.CLARISSA M.
Le client n'a pas laissé de commentaire.TYREL B.
Le client n'a pas laissé de commentaire.Joshua G. | Expérience générale
The person handling the transaction was very professional and nice!JOHN DANIEL M.
Le client n'a pas laissé de commentaire.Eduardo V. | Expérience générale
Le client n'a pas laissé de commentaire.Catalina M. | Expérience générale
The Uhaul itself was not in very good condition. The sun visor kept disconnecting while driving and at one point completely fell off while I was driving. Very unsafeASHLEY M.
Excellent communication, easy to rent and return. Thank you!!!Amber D.
Le client n'a pas laissé de commentaire.WILLIAM H.
Excelente servicio, recomendado 100 %Agustin C. | Expérience générale
Easy online rentalJessica G. | Expérience générale
Great location no issuesBailey G. | Expérience générale
I have recommended it to a friend and I will continue to do soAlexandra A. | Expérience générale
Safety placeMauricio C. | Expérience générale
Excelente servicioMaria R. | Expérience générale
Easy online rentalAleta ("Annie") Oium O. | Expérience générale
Le client n'a pas laissé de commentaire.Phillip G. | Expérience générale
It was close to a nightmarish experience doing it online with multiple pictures needed to be taken. At the end I was charge additional $10.Marian Z.
Woman I worked with at the counter was genuinely delightful.IAN P.
Great location, drive up units.Christopher H. | Expérience générale
The unit leaked and the door was very hard to open even after it was replacedNancy N. | Expérience générale
They rented us a truck with a bad tire. Which extended the trip. They also had the speed set so you could barley go the speed limit.Tricia G.
Conveniently location on the East side of LongmontSarah M. | Expérience générale
Great locationBrian B. | Expérience générale
Great serviceTerry S. | Expérience générale
Awesome month to month leaseBrian J. | Expérience générale
Outstanding service, very nice people and will return if I ever need storage again.Manjit A. | Expérience générale
Muy amables y hablan espanolMaria Elena S. | Expérience générale
Closed officeSarah R.
Excellent service and easy accessCarlos S. | Expérience générale
Le client n'a pas laissé de commentaire.Maria N. | Expérience générale
Le client n'a pas laissé de commentaire.JOY M.
Excellent customer service!JOSEPH M.
My storage experience has been nothing but good! You are taken care of in person and over the phone. I highly recommend Longmont Storage!Maria B. | Expérience générale
Le client n'a pas laissé de commentaire.Christopher M.
Great drive up unitsPatrick B. | Expérience générale
Great service and easy online access to rent and payBrian B. | Expérience générale
Easy online rentalBrian B. | Expérience générale
Manager on site and great pricesScott M. | Expérience générale
Well kept facility and manager on siteColleen K. | Expérience générale
Well kept propertyMaria P. | Expérience générale
Great location off 9th and Lashley.Margarita A. | Expérience générale
These were the best Uhaul representatives we ever worked with. They helped correct a bad experience we had with the guy at clover basin, and made sure I was able to pickup the truck when I needed it.CHRISTOPHER B.
Had a large unit here 10X28 and it was perfect for my car and RVGreg M. | Expérience générale
Had a unit at this location and never had issues and it was easy to access all units are drive ups.CHRISTOPHER ALLEN W. | Expérience générale
Manager on site, electronic gate and cameras on all the property. Easy and secured location.Christina O. | Expérience générale
The clerk had difficulty with the technology not working correctly when he checked me out, which took extra time; and when I checked back in after-hours using the website, I also had trouble getting it to work correctly, which also took extra time. Simplifying and streamlining these software solutions would be a great improvement.BARB B.
Rented a large unit, had to put my stuff in a unit after closing got delayed and they were nice to rent me a unit after hours and open the back gate for my movers to get in. Outstanding customer service, great people.James H. | Expérience générale
Le client n'a pas laissé de commentaire.Jun H.
Le client n'a pas laissé de commentaire.Chris W.
Personnel refused to help me with my reservation.William C.
Had a unit at this location for about a year, didn't have an issue they always took care of me.Akihiro H. | Expérience générale
Had a unit for a month, great please manager on site. No commitments only used it for the time I needed.Miguel M. | Expérience générale
We planned to use the twice-a-year free trash day at the Erie dump, which closes at 2 p.m. to take large items to the trash before an out-of-state move. We rented a truck from 10 a.m. to 2 p.m. We checked-in on line and left to pick up our rental. When we arrived, we were told the truck hadn't been returned and likely wouldn't be available. We were told there was nothing they could do. When we calmly explained our situation and our timeline, we were again told there was nothing they could do. When we pointed out they were in breech of contract we were yelled at and told to leave the store. Eventually we were able to calm him down and he called another location, which charged us more, but we were able to complete our urgent task. While I understand they have no control over if someone returns a vehicle on time, they should have offered solutions and helped, instead of just getting angry at a customer, who was in a bind, and saying multiple times there was nothing they could do. Their mission statement says they will treat customers with integrity. Their behavior lacked basic consideration and integrity. I recommend finding another location that will treat you with more professionalism and integrity.Shawn C.
I rented a unit for just one month and had no issues. No long term commitments.Anthony R. | Expérience générale
Great location. Manager lives onsite and is always on top of everything. Would use this place in the future for sure.Jenna N. | Expérience générale
Really convenient location, good security, great experience.Nicole C. | Expérience générale
Le client n'a pas laissé de commentaire.Lucy S.
No issues, renting a unit was very easy, and I liked that no one had to be working for me to get to my unit. The gate code system made me feel like they were monitoring who came in and out 24/7.Rick B. | Expérience générale
Wonderful people! I'm so happy I rented from here, it was such a good experience.Laura M. | Expérience générale
The dog was so cute and so friendy!Jessie I. | Expérience générale
Very clean, I saw a guy going around daily with a leaf blower and a broom making sure the property was in orderLetoya G. | Expérience générale
TWO thumbs up!Bernie C. | Expérience générale
I liked that they have someone who lives on site, Larry was great the whole time I was storing my things here.Dustin M. | Expérience générale
Larry was always helpful and very friendly. Had a bit of a snafu with a U-haul rental. Was not able to obtain the key early hours after reserving and then the online system NOT working and spending over 2 hours online with support. Horrible system! Ultimately did not use the U-haul.Suzanne B. | Expérience générale
Great place.Mark Z. | Expérience générale
Great convenient location, manager on site is very helpful.Jessica O. | Expérience générale
Le client n'a pas laissé de commentaire.Kristin V. | Expérience générale
Larry the manager on site was very helpful and friendly.Kathleen M. | Expérience générale
Very secured location with manager on site.Jorge L. | Expérience générale
Le client n'a pas laissé de commentaire.Joanne C.
Le client n'a pas laissé de commentaire.Jeffrey A. | Expérience générale
I dropped off after hours, so I didn't get to interact with any personnel, but talking with them on the phone was a pleasant experience and they were very helpful.ALTON A.
Excellent storage facility!Quenton S. | Expérience générale
Clean, secure storage. Convenient location and they have Uhaul trucks for rent.Madison C. | Expérience générale
Le client n'a pas laissé de commentaire.ROSEMARY N. | Expérience générale
This took a long time to check in. The gentleman checking me in had lots of computer issues.Ashley D.
I thought the entire transaction was smooth, quick and easy, no problems at all. I"ll use this location again.Julie R.
Le client n'a pas laissé de commentaire.Dakotah S.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Thomas B.
The young man work the desk was busy eating lunch and said yes, yes everything is good. Obviously not his business. It was used as a drop off site so not a lot of interaction needed.Judy H.
Friendly and helpfulBrian O.
Not a thing. The gentleman who helped us was amazing and it went smoothly and quickly. Couldn't have asked for a better experience. This was not the location I wanted to pick up, but am SO happy that I went there, since the other location (where we picked up the car hauler and was the location I wanted) wasn't nearly as good, for numerous reasons.CASEY DONALD J.
Dropped off the key and that was it. I didn't know I had only rented the blankets. I was called but missed it as I was organizing the new house. My card was already charged for the blankets before I called back and the place was still open. We still had the blankets and could have brought them down to avoid the fee but was told I was already charged.Blyde M.
Le client n'a pas laissé de commentaire.Kimberly C.
Le client n'a pas laissé de commentaire.Betty M.
Very small site. Was not my first choice for pick-upTerry D.
Le client n'a pas laissé de commentaire.Chuck P.
Le client n'a pas laissé de commentaire.monica A.
Le client n'a pas laissé de commentaire.Todd S.
Excellent Service!stephen C.
online system needs to understand inventory instead of letting us reserve something that isn't availableKEENAN O.
No room to parkPaul S.
Thanks for everything!Stacey L. | Expérience générale
Excellent!Steve T. | Expérience générale
I like this storage facility.Aniceto M. | Expérience générale
ThanksColby Z. | Expérience générale
Good storageMichael E. | Expérience générale
Sunnyvale is the best!kody J. | Réservation
OuiBrian M. | Expérience générale
Thanks Sunnyvale!Christina V. | Expérience générale
I highly recommend Sunnyvale for Uhauls and storage.Christina V. | Expérience générale
Merci.Talia C. | Expérience générale
Exactly what I needed, good price too.Jim Z. | Réservation
Good place for storage.Francisca V. | Expérience générale
I recommend Sunnyvale.Luis R. | Expérience générale
Storage and Uhaul rentals.Michael S. | Expérience générale
Never had any problems.Pamela L. | Expérience générale
Excellent rental experience.Sam G. | Réservation
ExcellentJD P. | Expérience générale
Everything was fine.James S. | Expérience générale
Snow removal was a joke. On the day I went to move my things out, I practically got a 20 foot truck stuck TWICE. The lanes between the storage units were packed with a 1 inch layer of iceKim C. | Expérience générale
Excellent storage facility and they have Uhaul trucks on site.Katherine W. | Expérience générale
Awesome service. Staff went above and beyond to accomadate my needsDionicio B. | Expérience générale
Nice facility. Convenient location.Coriena C. | Expérience générale
Excellent customer serviceTanya D. | Expérience générale
It was better than expected.katie s. | Réservation
I was able to get a storage unit and drop my Uhaul which was very convenient.Annika B. | Réservation
Sunnyvale was exactly what I needed.Michael W. | Réservation
Excellent storage facility and great managers!Margarita A. | Réservation
Le client n'a pas laissé de commentaire.Sharon A.
Thanks for everything!Terry W. | Expérience générale
Everything was excellent with this location!Priscilla H. | Expérience générale
Very friendly. Very convenient. Was able to set up the whole thing by phone. So all we had to do is confirm card and driver's license when I arrived. It is an easy in and out location. And blocks from a gas station for refill. Drop-off procedure was simple.( If only moving me items were this easy.) Highly recommended for storage and truck rentals in the Longmont area.Jeanette C.
Great storage facility.Ian S. | Réservation
Sunnyvale storage is highly recommended!Karen J. | Expérience générale
Very happy to find Sunnyvale Self Storage!Kim C. | Réservation
No problems with this location. Easy process to rent storage.Armando C. | Réservation
Nice people, good location and price.Troy C. | Réservation
Great facility and price.Brandon B. | Réservation
I really like Sunnyvale Self Storage and never had any issues.Douglas E. | Expérience générale
Great people, convenient location.ISAAC S. | Expérience générale
Excellent!Nicola E. | Expérience générale
I would use Sunnyvale again if I need storage in the future.Jonathan M. | Expérience générale
I highly recommend Sunnyvale storage.Sylvia L. | Expérience générale
Never had a problem with this storage facility.Armando C. | Expérience générale
Great storage facility.Kathleen M. | Réservation
Le client n'a pas laissé de commentaire.Caitlin T.
Le client n'a pas laissé de commentaire.Tanya A.
The process was very easy and the operator Larry was awesome and helpful.randy W.
We had no issues & were happy that it was so close to our new house.Angela L. | Expérience générale
Everything was perfect!jill G.
I only needed a couple of weeks and they were very accommodating.Nancy P. | Expérience générale
Thanks Sunnyvale!Laura M. | Expérience générale
No problems!Brian M. | Réservation
Excellent!Thomas M. | Expérience générale
Great storage facility.Louis D. | Expérience générale
Nothing against the location...the whole experience of trying to pick up the truck after hours is awful. I will never use Uhaul again!!!Brianne T.
Wonderful experience with Sunnyvale Self Storage!Sylvia L. | Expérience générale
I really like the facility and management as Sunnyvale.John T. | Expérience générale
Nice clean storage facility!Michael H. | Expérience générale
I only needed a couple months and Sunnyvale Self Storage accommodated me perfectly. Merci!MIKE M. | Expérience générale
Excellent storage in a great location!NANCY P. | Réservation
Been there for years and never had a problem. We just didn't need the storage any longer. Merci!Terry H. | Expérience générale
Not a fair question as they were only open for a couple days and didn't know we were coming. My experience with the overall reservation process and the pick up location changing and not getting the truck I was promised will prevent me from EVER using your company again. UNBELIEVELY POOR experience. Not to be blamed on the final location that ended up not knowing we were even coming.Andraea D.
Le client n'a pas laissé de commentaire.Sara C.
conveniently located and easy to access, manger on site he is very friendly and location is clean and well maintainedWesley B. | Réservation
Great location, manager on site and clean facilityWill S. | Réservation
Wonderful customer service, clean and safe location. Thank you Sunnyvale!John T. | Réservation
Easy process and access. We are happy we chose this facility.Angela L. | Réservation
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