Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Staff was very helpful, professional and quick to check me in. High ratings flor that. The location is a bit sketchy and there is very limited parking which could make it tricky to return a vehicle if there is no staff there. This is the second time I returned at this location. The last time the office was closed so I did self checkin. It worked fine but could have been terrible if the only available parking spot then was filled buy someone else.
Mike H.
Évaluation :
5
The local UHAUL place was amazing. I was unhappy with UHAUL's app. It would not accept a photo of the back of my driver's license after I tried 4 times. It delayed me and my move by 15 minutes. Thankfully the local UHAUL place picked up the phone even though they were closed and helped me!
PETER P.
Évaluation :
5
Everything went very smoothly. The lady who helped me at the counter was very nice and walked me through everything I needed to know. Very good experience. I would definitely rent here again. Merci!
Jeffrey S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
pamela P.
Évaluation :
5
Rien
Zalika S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alexandria G.
|
Expérience générale
Évaluation :
5
I would definitely use your services again, and highly recommend...
ELVIRA M.
|
Expérience générale
Évaluation :
3
The attendant was cordial. He was not present at 10 AM for drop off…so we had to use your UHaul App. The UHaul App is atrocious unless you have already used it several times and realize when the photos need to be uploaded relative to the entry of data. Fortunately, because the attendant arrived before we had a chance to complete the electronic check in…he was able to complete the check in for us. The attendant was tolerant of my displeasure of the App. I appreciate the attendant's help…but I did ask him why I had to document a clean vehicle at trips end when I picked up a dirty vehicle at the I-70 UHaul?
STANLEY P.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Owen C.
Évaluation :
5
Easy mobile pick up. No issues
Karla N.
Évaluation :
4
Sweep out back.
CLARISSA M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
TYREL B.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joshua G.
|
Expérience générale
Évaluation :
5
The person handling the transaction was very professional and nice!
JOHN DANIEL M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Eduardo V.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Catalina M.
|
Expérience générale
Évaluation :
3
The Uhaul itself was not in very good condition. The sun visor kept disconnecting while driving and at one point completely fell off while I was driving. Very unsafe
ASHLEY M.
Évaluation :
5
Excellent communication, easy to rent and return. Thank you!!!
Amber D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
WILLIAM H.
Évaluation :
5
Excelente servicio, recomendado 100 %
Agustin C.
|
Expérience générale
Évaluation :
5
Easy online rental
Jessica G.
|
Expérience générale
Évaluation :
5
Great location no issues
Bailey G.
|
Expérience générale
Évaluation :
5
I have recommended it to a friend and I will continue to do so
Alexandra A.
|
Expérience générale
Évaluation :
5
Safety place
Mauricio C.
|
Expérience générale
Évaluation :
5
Excelente servicio
Maria R.
|
Expérience générale
Évaluation :
5
Easy online rental
Aleta ("Annie") Oium O.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Phillip G.
|
Expérience générale
Évaluation :
1
It was close to a nightmarish experience doing it online with multiple pictures needed to be taken. At the end I was charge additional $10.
Marian Z.
Évaluation :
5
Woman I worked with at the counter was genuinely delightful.
IAN P.
Évaluation :
5
Great location, drive up units.
Christopher H.
|
Expérience générale
Évaluation :
5
The unit leaked and the door was very hard to open even after it was replaced
Nancy N.
|
Expérience générale
Évaluation :
5
They rented us a truck with a bad tire. Which extended the trip. They also had the speed set so you could barley go the speed limit.
Tricia G.
Évaluation :
5
Conveniently location on the East side of Longmont
Sarah M.
|
Expérience générale
Évaluation :
5
Great location
Brian B.
|
Expérience générale
Évaluation :
5
Great service
Terry S.
|
Expérience générale
Évaluation :
5
Awesome month to month lease
Brian J.
|
Expérience générale
Évaluation :
5
Outstanding service, very nice people and will return if I ever need storage again.
Manjit A.
|
Expérience générale
Évaluation :
5
Muy amables y hablan espanol
Maria Elena S.
|
Expérience générale
Évaluation :
1
Closed office
Sarah R.
Évaluation :
5
Excellent service and easy access
Carlos S.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Maria N.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JOY M.
Évaluation :
5
Excellent customer service!
JOSEPH M.
Évaluation :
5
My storage experience has been nothing but good! You are taken care of in person and over the phone. I highly recommend Longmont Storage!
Maria B.
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Christopher M.
Évaluation :
5
Great drive up units
Patrick B.
|
Expérience générale
Évaluation :
5
Great service and easy online access to rent and pay
Brian B.
|
Expérience générale
Évaluation :
5
Easy online rental
Brian B.
|
Expérience générale
Évaluation :
5
Manager on site and great prices
Scott M.
|
Expérience générale
Évaluation :
5
Well kept facility and manager on site
Colleen K.
|
Expérience générale
Évaluation :
5
Well kept property
Maria P.
|
Expérience générale
Évaluation :
5
Great location off 9th and Lashley.
Margarita A.
|
Expérience générale
Évaluation :
5
These were the best Uhaul representatives we ever worked with. They helped correct a bad experience we had with the guy at clover basin, and made sure I was able to pickup the truck when I needed it.
CHRISTOPHER B.
Évaluation :
5
Had a large unit here 10X28 and it was perfect for my car and RV
Greg M.
|
Expérience générale
Évaluation :
5
Had a unit at this location and never had issues and it was easy to access all units are drive ups.
CHRISTOPHER ALLEN W.
|
Expérience générale
Évaluation :
5
Manager on site, electronic gate and cameras on all the property. Easy and secured location.
Christina O.
|
Expérience générale
Évaluation :
4
The clerk had difficulty with the technology not working correctly when he checked me out, which took extra time; and when I checked back in after-hours using the website, I also had trouble getting it to work correctly, which also took extra time. Simplifying and streamlining these software solutions would be a great improvement.
BARB B.
Évaluation :
5
Excellent!
KARRY W.
Évaluation :
5
Rented a large unit, had to put my stuff in a unit after closing got delayed and they were nice to rent me a unit after hours and open the back gate for my movers to get in. Outstanding customer service, great people.
James H.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jun H.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris W.
Évaluation :
1
Personnel refused to help me with my reservation.
William C.
Évaluation :
5
Had a unit at this location for about a year, didn't have an issue they always took care of me.
Akihiro H.
|
Expérience générale
Évaluation :
5
Had a unit for a month, great please manager on site. No commitments only used it for the time I needed.
Miguel M.
|
Expérience générale
Évaluation :
1
We planned to use the twice-a-year free trash day at the Erie dump, which closes at 2 p.m. to take large items to the trash before an out-of-state move. We rented a truck from 10 a.m. to 2 p.m. We checked-in on line and left to pick up our rental. When we arrived, we were told the truck hadn't been returned and likely wouldn't be available. We were told there was nothing they could do. When we calmly explained our situation and our timeline, we were again told there was nothing they could do. When we pointed out they were in breech of contract we were yelled at and told to leave the store. Eventually we were able to calm him down and he called another location, which charged us more, but we were able to complete our urgent task. While I understand they have no control over if someone returns a vehicle on time, they should have offered solutions and helped, instead of just getting angry at a customer, who was in a bind, and saying multiple times there was nothing they could do. Their mission statement says they will treat customers with integrity. Their behavior lacked basic consideration and integrity. I recommend finding another location that will treat you with more professionalism and integrity.
Shawn C.
Évaluation :
5
I rented a unit for just one month and had no issues. No long term commitments.
Anthony R.
|
Expérience générale
Évaluation :
5
Great location. Manager lives onsite and is always on top of everything. Would use this place in the future for sure.
Jenna N.
|
Expérience générale
Évaluation :
5
Really convenient location, good security, great experience.
Nicole C.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lucy S.
Évaluation :
5
No issues, renting a unit was very easy, and I liked that no one had to be working for me to get to my unit. The gate code system made me feel like they were monitoring who came in and out 24/7.
Rick B.
|
Expérience générale
Évaluation :
5
Wonderful people! I'm so happy I rented from here, it was such a good experience.
Laura M.
|
Expérience générale
Évaluation :
5
The dog was so cute and so friendy!
Jessie I.
|
Expérience générale
Évaluation :
5
Very clean, I saw a guy going around daily with a leaf blower and a broom making sure the property was in order
Letoya G.
|
Expérience générale
Évaluation :
5
TWO thumbs up!
Bernie C.
|
Expérience générale
Évaluation :
5
I liked that they have someone who lives on site, Larry was great the whole time I was storing my things here.
Dustin M.
|
Expérience générale
Évaluation :
5
Larry was always helpful and very friendly. Had a bit of a snafu with a U-haul rental. Was not able to obtain the key early hours after reserving and then the online system NOT working and spending over 2 hours online with support. Horrible system! Ultimately did not use the U-haul.
Suzanne B.
|
Expérience générale
Évaluation :
5
Great place.
Mark Z.
|
Expérience générale
Évaluation :
5
Great convenient location, manager on site is very helpful.
Jessica O.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristin V.
|
Expérience générale
Évaluation :
5
Larry the manager on site was very helpful and friendly.
Kathleen M.
|
Expérience générale
Évaluation :
5
Very secured location with manager on site.
Jorge L.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joanne C.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffrey A.
|
Expérience générale
Évaluation :
3
I dropped off after hours, so I didn't get to interact with any personnel, but talking with them on the phone was a pleasant experience and they were very helpful.
ALTON A.
Évaluation :
5
Excellent storage facility!
Quenton S.
|
Expérience générale
Évaluation :
5
Clean, secure storage. Convenient location and they have Uhaul trucks for rent.
Madison C.
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROSEMARY N.
|
Expérience générale
Évaluation :
3
This took a long time to check in. The gentleman checking me in had lots of computer issues.
Ashley D.
Évaluation :
5
I thought the entire transaction was smooth, quick and easy, no problems at all. I"ll use this location again.
Julie R.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dakotah S.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark S.
Évaluation :
5
Excellent
DANIEL C.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Thomas B.
Évaluation :
2
The young man work the desk was busy eating lunch and said yes, yes everything is good. Obviously not his business. It was used as a drop off site so not a lot of interaction needed.
Judy H.
Évaluation :
5
Friendly and helpful
Brian O.
Évaluation :
5
Not a thing. The gentleman who helped us was amazing and it went smoothly and quickly. Couldn't have asked for a better experience. This was not the location I wanted to pick up, but am SO happy that I went there, since the other location (where we picked up the car hauler and was the location I wanted) wasn't nearly as good, for numerous reasons.
CASEY DONALD J.
Évaluation :
3
Dropped off the key and that was it. I didn't know I had only rented the blankets. I was called but missed it as I was organizing the new house. My card was already charged for the blankets before I called back and the place was still open. We still had the blankets and could have brought them down to avoid the fee but was told I was already charged.
Blyde M.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly C.
Évaluation :
3
Le client n'a pas laissé de commentaire.
Betty M.
Évaluation :
3
Very small site. Was not my first choice for pick-up
Terry D.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chuck P.
Évaluation :
1
Le client n'a pas laissé de commentaire.
monica A.
Évaluation :
4
Le client n'a pas laissé de commentaire.
Todd S.
Évaluation :
5
Excellent Service!
stephen C.
Évaluation :
4
online system needs to understand inventory instead of letting us reserve something that isn't available
KEENAN O.
Évaluation :
1
No room to park
Paul S.
Évaluation :
5
Thanks for everything!
Stacey L.
|
Expérience générale
Évaluation :
5
Excellent!
Steve T.
|
Expérience générale
Évaluation :
5
I like this storage facility.
Aniceto M.
|
Expérience générale
Évaluation :
5
Thanks
Colby Z.
|
Expérience générale
Évaluation :
5
Good storage
Michael E.
|
Expérience générale
Évaluation :
5
Sunnyvale is the best!
kody J.
|
Réservation
Évaluation :
5
Oui
Brian M.
|
Expérience générale
Évaluation :
5
Thanks Sunnyvale!
Christina V.
|
Expérience générale
Évaluation :
5
I highly recommend Sunnyvale for Uhauls and storage.
Christina V.
|
Expérience générale
Évaluation :
5
Merci.
Talia C.
|
Expérience générale
Évaluation :
5
Exactly what I needed, good price too.
Jim Z.
|
Réservation
Évaluation :
5
Good place for storage.
Francisca V.
|
Expérience générale
Évaluation :
5
I recommend Sunnyvale.
Luis R.
|
Expérience générale
Évaluation :
5
Storage and Uhaul rentals.
Michael S.
|
Expérience générale
Évaluation :
5
Never had any problems.
Pamela L.
|
Expérience générale
Évaluation :
5
Excellent rental experience.
Sam G.
|
Réservation
Évaluation :
5
Excellent
JD P.
|
Expérience générale
Évaluation :
5
Everything was fine.
James S.
|
Expérience générale
Évaluation :
3
Snow removal was a joke. On the day I went to move my things out, I practically got a 20 foot truck stuck TWICE. The lanes between the storage units were packed with a 1 inch layer of ice
Kim C.
|
Expérience générale
Évaluation :
5
Excellent storage facility and they have Uhaul trucks on site.
Katherine W.
|
Expérience générale
Évaluation :
5
Awesome service. Staff went above and beyond to accomadate my needs
Dionicio B.
|
Expérience générale
Évaluation :
5
Nice facility. Convenient location.
Coriena C.
|
Expérience générale
Évaluation :
5
Excellent customer service
Tanya D.
|
Expérience générale
Évaluation :
5
It was better than expected.
katie s.
|
Réservation
Évaluation :
5
I was able to get a storage unit and drop my Uhaul which was very convenient.
Annika B.
|
Réservation
Évaluation :
5
Sunnyvale was exactly what I needed.
Michael W.
|
Réservation
Évaluation :
5
Excellent storage facility and great managers!
Margarita A.
|
Réservation
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sharon A.
Évaluation :
5
Thanks for everything!
Terry W.
|
Expérience générale
Évaluation :
5
Everything was excellent with this location!
Priscilla H.
|
Expérience générale
Évaluation :
5
Very friendly. Very convenient. Was able to set up the whole thing by phone. So all we had to do is confirm card and driver's license when I arrived. It is an easy in and out location. And blocks from a gas station for refill. Drop-off procedure was simple.( If only moving me items were this easy.) Highly recommended for storage and truck rentals in the Longmont area.
Jeanette C.
Évaluation :
5
Great storage facility.
Ian S.
|
Réservation
Évaluation :
5
Sunnyvale storage is highly recommended!
Karen J.
|
Expérience générale
Évaluation :
5
Very happy to find Sunnyvale Self Storage!
Kim C.
|
Réservation
Évaluation :
5
No problems with this location. Easy process to rent storage.
Armando C.
|
Réservation
Évaluation :
5
Nice people, good location and price.
Troy C.
|
Réservation
Évaluation :
5
Great facility and price.
Brandon B.
|
Réservation
Évaluation :
5
I really like Sunnyvale Self Storage and never had any issues.
Douglas E.
|
Expérience générale
Évaluation :
5
Great people, convenient location.
ISAAC S.
|
Expérience générale
Évaluation :
5
Excellent!
Nicola E.
|
Expérience générale
Évaluation :
5
I would use Sunnyvale again if I need storage in the future.
Jonathan M.
|
Expérience générale
Évaluation :
5
I highly recommend Sunnyvale storage.
Sylvia L.
|
Expérience générale
Évaluation :
5
Never had a problem with this storage facility.
Armando C.
|
Expérience générale
Évaluation :
5
Great storage facility.
Kathleen M.
|
Réservation
Évaluation :
2
Le client n'a pas laissé de commentaire.
Caitlin T.
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tanya A.
Évaluation :
5
The process was very easy and the operator Larry was awesome and helpful.
randy W.
Évaluation :
4
We had no issues & were happy that it was so close to our new house.
Angela L.
|
Expérience générale
Évaluation :
5
Everything was perfect!
jill G.
Évaluation :
5
I only needed a couple of weeks and they were very accommodating.
Nancy P.
|
Expérience générale
Évaluation :
5
Thanks Sunnyvale!
Laura M.
|
Expérience générale
Évaluation :
5
No problems!
Brian M.
|
Réservation
Évaluation :
5
Excellent!
Thomas M.
|
Expérience générale
Évaluation :
5
Great storage facility.
Louis D.
|
Expérience générale
Évaluation :
1
Nothing against the location...the whole experience of trying to pick up the truck after hours is awful. I will never use Uhaul again!!!
Brianne T.
Évaluation :
5
Wonderful experience with Sunnyvale Self Storage!
Sylvia L.
|
Expérience générale
Évaluation :
5
I really like the facility and management as Sunnyvale.
John T.
|
Expérience générale
Évaluation :
5
Nice clean storage facility!
Michael H.
|
Expérience générale
Évaluation :
5
I only needed a couple months and Sunnyvale Self Storage accommodated me perfectly. Merci!
MIKE M.
|
Expérience générale
Évaluation :
5
Excellent storage in a great location!
NANCY P.
|
Réservation
Évaluation :
5
Been there for years and never had a problem. We just didn't need the storage any longer. Merci!
Terry H.
|
Expérience générale
Évaluation :
3
Not a fair question as they were only open for a couple days and didn't know we were coming. My experience with the overall reservation process and the pick up location changing and not getting the truck I was promised will prevent me from EVER using your company again. UNBELIEVELY POOR experience. Not to be blamed on the final location that ended up not knowing we were even coming.
Andraea D.
Évaluation :
1
Le client n'a pas laissé de commentaire.
Sara C.
Évaluation :
5
conveniently located and easy to access, manger on site he is very friendly and location is clean and well maintained
Wesley B.
|
Réservation
Évaluation :
5
Great location, manager on site and clean facility
Will S.
|
Réservation
Évaluation :
5
Wonderful customer service, clean and safe location. Thank you Sunnyvale!
John T.
|
Réservation
Évaluation :
5
Easy process and access. We are happy we chose this facility.
Angela L.
|
Réservation
Non les évaluations ont été soumises pour cet établissement.