Customer Reviews for Sunnyvale Self Storage
(Concessionnaire U-Haul dans le voisinage)

153 évaluations

820 Lashley St   Longmont, CO 80504

(720) 442-9398

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 3h pm
  • Sam : 10h am à 2h pm
  • Dim : 10h am à 1h pm

Services dans cet établissement :

Pour nous contacter

(720) 442-9398

820 Lashley St
Longmont, CO 80504

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 3h pm
  • Sam : 10h am à 2h pm
  • Dim : 10h am à 1h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I have recommended it to a friend and I will continue to do so

Alexandra A.  |  Expérience générale 
Évaluation :
5

Safety place

Mauricio C.  |  Expérience générale 
Évaluation :
5

Excelente servicio

Maria R.  |  Expérience générale 
Évaluation :
5

Easy online rental

Aleta ("Annie") Oium O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip G.  |  Expérience générale 
Évaluation :
1

It was close to a nightmarish experience doing it online with multiple pictures needed to be taken. At the end I was charge additional 10 $.

Marian Z. 
Évaluation :
5

Woman I worked with at the counter was genuinely delightful.

IAN P. 
Évaluation :
5

Great location, drive up units.

Christopher H.  |  Expérience générale 
Évaluation :
5

The unit leaked and the door was very hard to open even after it was replaced

Nancy N.  |  Expérience générale 
Évaluation :
5

They rented us a truck with a bad tire. Which extended the trip. They also had the speed set so you could barley go the speed limit.

Tricia G. 
Évaluation :
5

Great service

Terry S.  |  Expérience générale 
Évaluation :
5

Awesome month to month lease

Brian J.  |  Expérience générale 
Évaluation :
5

Outstanding service, very nice people and will return if I ever need storage again.

Manjit A.  |  Expérience générale 
Évaluation :
5

Muy amables y hablan espanol

Maria Elena S.  |  Expérience générale 
Évaluation :
1

Closed office

Sarah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOY M. 
Évaluation :
5

Excellent customer service!

JOSEPH M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Christopher M. 
Évaluation :
5

These were the best Uhaul representatives we ever worked with. They helped correct a bad experience we had with the guy at clover basin, and made sure I was able to pickup the truck when I needed it.

CHRISTOPHER B. 
Évaluation :
4

The clerk had difficulty with the technology not working correctly when he checked me out, which took extra time; and when I checked back in after-hours using the website, I also had trouble getting it to work correctly, which also took extra time. Simplifying and streamlining these software solutions would be a great improvement.

BARB B. 
Évaluation :
5

Excellent!

KARRY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jun H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris W. 
Évaluation :
1

Personnel refused to help me with my reservation.

William C. 
Évaluation :
1

We planned to use the twice-a-year free trash day at the Erie dump, which closes at 2 p.m. to take large items to the trash before an out-of-state move. We rented a truck from 10 a.m. to 2 p.m. We checked-in on line and left to pick up our rental. When we arrived, we were told the truck hadn't been returned and likely wouldn't be available. We were told there was nothing they could do. When we calmly explained our situation and our timeline, we were again told there was nothing they could do. When we pointed out they were in breech of contract we were yelled at and told to leave the store. Eventually we were able to calm him down and he called another location, which charged us more, but we were able to complete our urgent task. While I understand they have no control over if someone returns a vehicle on time, they should have offered solutions and helped, instead of just getting angry at a customer, who was in a bind, and saying multiple times there was nothing they could do. Their mission statement says they will treat customers with integrity. Their behavior lacked basic consideration and integrity. I recommend finding another location that will treat you with more professionalism and integrity.

Shawn C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne C. 
Évaluation :
3

I dropped off after hours, so I didn't get to interact with any personnel, but talking with them on the phone was a pleasant experience and they were very helpful.

ALTON A. 
Évaluation :
3

This took a long time to check in. The gentleman checking me in had lots of computer issues.

Ashley D. 
Évaluation :
5

I thought the entire transaction was smooth, quick and easy, no problems at all. I"ll use this location again.

Julie R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dakotah S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

Excellent

DANIEL C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
2

The young man work the desk was busy eating lunch and said yes, yes everything is good. Obviously not his business. It was used as a drop off site so not a lot of interaction needed.

Judy H. 
Évaluation :
5

Friendly and helpful

Brian O. 
Évaluation :
5

Not a thing. The gentleman who helped us was amazing and it went smoothly and quickly. Couldn't have asked for a better experience. This was not the location I wanted to pick up, but am SO happy that I went there, since the other location (where we picked up the car hauler and was the location I wanted) wasn't nearly as good, for numerous reasons.

CASEY DONALD J. 
Évaluation :
3

Dropped off the key and that was it. I didn't know I had only rented the blankets. I was called but missed it as I was organizing the new house. My card was already charged for the blankets before I called back and the place was still open. We still had the blankets and could have brought them down to avoid the fee but was told I was already charged.

Blyde M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Betty M. 
Évaluation :
3

Very small site. Was not my first choice for pick-up

Terry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

monica A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd S. 
Évaluation :
5

Excellent Service!

stephen C. 
Évaluation :
4

online system needs to understand inventory instead of letting us reserve something that isn't available

KEENAN O. 
Évaluation :
1

No room to park

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon A. 
Évaluation :
5

Very friendly. Very convenient. Was able to set up the whole thing by phone. So all we had to do is confirm card and driver's license when I arrived. It is an easy in and out location. And blocks from a gas station for refill. Drop-off procedure was simple.( If only moving me items were this easy.) Highly recommended for storage and truck rentals in the Longmont area.

Jeanette C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Caitlin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanya A. 
Évaluation :
5

The process was very easy and the operator Larry was awesome and helpful.

randy W. 
Évaluation :
5

Everything was perfect!

jill G. 
Évaluation :
1

Nothing against the location...the whole experience of trying to pick up the truck after hours is awful. I will never use Uhaul again!!!

Brianne T. 
Évaluation :
3

Not a fair question as they were only open for a couple days and didn't know we were coming. My experience with the overall reservation process and the pick up location changing and not getting the truck I was promised will prevent me from EVER using your company again. UNBELIEVELY POOR experience. Not to be blamed on the final location that ended up not knowing we were even coming.

Andraea D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sara C. 
Non les évaluations ont été soumises pour cet établissement.

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