Customer Reviews for Sunoco Route 22
(Concessionnaire U-Haul dans le voisinage)

74 évaluations

2350 US 22 Center Island   Union, NJ 07083

(908) 557-9082

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 7h pm

Services dans cet établissement :

Pour nous contacter

(908) 557-9082

2350 US 22 Center Island
Union, NJ 07083

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 7h am à 7h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

EDUARDO G. 
Évaluation :
3

Truck was with check engine on motor was misfiring didn't drive straight

KEVIN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marquis S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Andriy V. 
Évaluation :
5

I have to say this was the smoothest rental I have ever experienced . So we'll worth it. Thank you.

ANITA G. 
Évaluation :
5

A++++

tobias L. 
Évaluation :
4

Much better than the mess that was the Philadelphia location

TAMIRES B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHILLIP J. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

ABDURAHIM S. 
Évaluation :
1

Stupid service I need my money back, 59$ turn to 400$ scammers. We meet in Facebook soon. I will see you scammers

ABDELKRIM M. 
Évaluation :
5

The customer service there was excellent. They made the process very easy for me and informed me on an alternative on how to get my moving accessories as they did not have them available on site.

ABDULQAWW S. 
Évaluation :
5

The customer service was amazing, they totally helped me out when I was in a bind

Ivan L. 
Évaluation :
3

Showing customer where the drop box is located and not having a huge truck blocking it.

ALTAREEM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexander F. 
Évaluation :
4

I did an easy drop off. Guy at desk just indicated to hand him key. Didn't offer any comments or direction. It was a gas station / mini mart.

Laura S. 
Évaluation :
2

I was met outside by an unidentifiable staff member, who refused to check the truck/equipment immediately or queried if all was well. I informed him the fuel was full, he said he'll check later. The issue with this truck is the AC does not blow out of the dash vents.

Keith P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christoph P. 
Évaluation :
1

Did not have the truck nor did they call to inform me. Did not want to give me a smaller truck there until I escalated. Did not want to give me the correct dolly until I again became upset and began calling the main Uhaul number. Manager on phone was only reason it semi-resolved...however I had to make a number more trips with the truck due to the small 10 foot size of it.

Lisa Q. 
Évaluation :
5

Truck bed was very dirty. My couch will need to be professionally cleaned.

Roger C. 
Évaluation :
5

I highly recommend this location. I needed a uhaul last minute and a truck was returned to the wrong location, the manager went above and beyond to accommodate my request by reaching out to Uhaul to enter the truck in the system so I could rent it. They were very helpful with the process, explained everything in detail and the truck was clean. I would definitely use this location again.

Simone R. 
Évaluation :
5

Picking up the truck was not an issue. The issue was going to another location to pick up the trailer to put my vehicle on then it was given away after I had reserved it.i had to go to Jersey City to pick it up. Very disappointed.

Paul A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Theo J. 
Évaluation :
2

It would be great to let the clients know the default gas level ahead of time or at time to sign the time to sign the contract! I was tricked to fill the tank rather than 1/3 of the tank!!! Be careful!

Qi X. 
Évaluation :
3

Truck was grimy. Brakes were not very good and left me uncomfortable. Steering was too loose. I think the truck was past what I consider to be U Haul shelf life.

Frank H. 
Évaluation :
5

Very good services, friendly staff who do whatever they can in order to help the client. Fortement recommandé!

KATHERINE M. 
Évaluation :
5

Excellent service professional explained my rental and helpful

Javier M. 
Évaluation :
3

You're asking the wrong question. The issue was that I would not have even known about this location if UHAUL didn't switch my reservation to a DIFFERENT place than where I had a CONFIRMED reservation and found this totally by accident after trying to locate another truck. Assholes.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph H. 
Évaluation :
5

And drop off the employee was very cheerful and helpful with the process of pick up. During Return of the truck the attendant show me where to park and took care of checking the truck and gas reading. It was very easy to get to and an overall fantastic experience!

DEEDEE W. 
Évaluation :
5

We are pleased to have completed a safe trip to move our son into his apartment. This is our 2nd UHaul experience in 4 years. From the ease of making/once changing online reservations, to packing/unpacking the 10' truck, we are well pleased with Uhaul. Most helpful is the description provided for helping decide which vehicle I needed. I started with a van but switched to a 10' truck as I studied how much each can carry. Renting the 2 dollies was a huge help with heavy furniture pieces.

David M. 
Évaluation :
1

Overcharged I am going to dispute.

Shiquonne C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIE W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yuchang T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
5

There was a mix up with my reservation but Robinson quickly fix the problem and got me in a truck and I was able to get back in time for my moves. Professional and helpful. I was very happy with the service. Merci.

WILLIAM R. 
Évaluation :
1

I drove 37 miles and I was charged 18$ for gas!!!! That's not fair! When I told a guy that gas wasn't full he said he can't do anything about it. Will never rent vans from you anymore

Aidyn K. 
Évaluation :
1

Service attendee was very unhelpful during our pick up interaction. Did not provide any information to us. Additionally, he charged us for a 2 day rental when we had the car for less than 5 hours, and added in a service charge that I waived. No one there picked up the phone when I called several times to try and resolve the issue.

Travis B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dylan S. 
Évaluation :
5

It was a good experience!!! 5 star

ISMEL W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen P. 
Évaluation :
5

The manager was nice to make the reservation which did not go online

DIPAK P. 
Évaluation :
2

The customer service rep was not very clean .. his nose was running and he wiped with his hands and then handed me the keys .. so I would say needs to be a bit more clean especially during COVID but I sanitized everything myself and was charged an extra 150$ thanks

Kiera G. 
Évaluation :
2

Fairly fluid process, but a bit of a wonky process for parking my car. I also had to pull the van backwards in to a really tight space. Customer service and communication was a bit lacking.

Ian D. 
Évaluation :
1

I was Overcharged and the salesman could not explain the charges. Told Me to call Uhaul. He did not speak English

PATRICK D. 
Évaluation :
5

The alignment of the truck was off a little. The truck is old and has 115 000 but ran fine. For 39,99 a day and 99 cents a mile you have to deal with that.

Alan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam S. 
Évaluation :
5

Must truck rental was so easy and smooth. Everything went really well.

Matilda A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ISAAC H. 
Évaluation :
5

Very nice and friend people

Ricardo F. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

alberta M. 
Évaluation :
1

Horrible. I was suppose to receive a call today to get my move negated in fee bc I had such a horrible experience. I will be calling today bc again, your company lied to me and said I would be getting a call. Horrible horrible experience

Brian B. 
Évaluation :
1

I did not receive my receipt.

Troy H. 
Évaluation :
3

The truck was in poor condition alignment was off the staff were average Overall vehicle performance is poor Please service the truck or retire the truck

FRANTZ J. 
Évaluation :
5

There's nothing I can think of to improve the experience. Everything went oh so well from the beginning to end of the trip using Uhaul. The owner at the Uhaul/Sunoco location was very helpful communicating and securing the transaction via cell phone.

Sala B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony T. 
Évaluation :
1

My reservation was lost/owner was very confused when I arrived. It was a mess.

Connor H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Tony P. 
Évaluation :
2

The employee charged me for a service (safe move) I marked that I did not want.

JooYung C. 
Évaluation :
2

I was charged for more than I was supposed to be and the owner was rude. I reached out to inquire about the overcharges and have not heard back. I will never use them again.

Andrea M. 
Évaluation :
1

You charged me 30 $extra for safewise insurance and service fee for after hours. I didn't ask for either when I called to place a dispute no one has called me

Constantine K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DONETTA B. 
Évaluation :
3

Nothing wrong with this experience. It's just a gas station with a couple of Uhaul trucks. Used the online check in/out. All attendants had to do was give and take keys.

Michael W. 
Évaluation :
3

Online service is terrible. The u-haul system was down. And delayed me 50 mins. Not cool. Need to go back to paper application.

Carl C. 
Évaluation :
1

The truck was dirt and the store clerk ignored my pre-registration and had me wait over 30 mins while he reviewed my credentials over and over. Thank goodness I had my own COVID19 disinfectant because it was obvious there was no attempt to clean or disinfect the truck. Someone left their ezpass and when I told the store clerk he just grunted. Also truck was filled with only half tank I also think it's false advertisement to advertise a 19,00 $ fee and then tack on a mysterious fee that more than doubled your advertised price. The truck I rented had over 124 000 miles and poor rear view site for backing up Very dissapointed with U-Haul

Debra S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sharon H. 
Évaluation :
3

Do not charge customers for changes they did not request.

Kelly F. 
Évaluation :
5

Very professional!

Marie H. 
Évaluation :
1

This location is hard to find, no U-Haul markings

ADAM R. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page