Le client n'a pas laissé de commentaire.
Tom B
Customer Reviews for Sunrise Small Engine & Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I am totally satisfied with my experience with my move and gonna use uhal again in a short while .
lyndon tMake sure the equipment to be picked up is clean and accessible at the time arranged. My trailer was very dirty and blocked in at the back of the lot when I arrived to collect it.
Neil FJust continue to be your friendly & caring staff.
Betty jExcellent service & staff went the extra mile to accommodate us. Thank you all.
Betty jKeep doing what you’re doing!!!
Kim FFriendly service. Pick up and drop off all went smoothly. Answered every question well.
ANNA Fs/o
John HGreat atmosphere when dealing there
mark wWas charged $8 for insurance that I said no to twice
Bob hwas billed twice for this rental. Went in with all papperwork was told the first charge was a deposit & would be refunded. She did own up to one error that was fixed but still waiting on refund of said deposit. There is no way a $39 dollar rental should cost you $300 after its all said & done. double billed & run around will be all you get here
Shelley WThe windshield wiper is not properly working,plus the washer fluid has water so when we are in a -20° temperature area the wipers cant remove the dirt and the washer fluid is frozen on the windshield,almost zero visibility because of that and also because of the bad weather.
Reymarc LThe girl at the counter provided exceptional service..she hooked the trailer up for me because of my bad back
Mike VThe last renter's receipt was still in the cab. You could see the dirt on the floor from the last renter. I didn't know how to rate the cleanliness of the vehicle. It wasn't bad for the season (winter) but just thought it would have been clean for the next renter.
JOHN AExcellent location...great staff. Will be back....Cheers Dave
PROVCO CAmazing drop off service and customer service
Jamie SNothing. Service was great and they were very efficient
Harry VGreat people
JOE SGreat staff, great service.
JOSEPHS KI dont see any improvement to be made unless you can control the weather at pickup time
mark wDid not help with check out process, told us we were going to be charged for not bringing the tank back at half a tank.
Christopher HIf you rent a truck or anything else that rent out, if a person rents it for 2 days or more. And then does not need as long as you thought, you should be able to return it and be given a refund for the time not needed. Merci
CLAYTON DThe employe was sarcastic and very iratateing when trying to place my order!!! I think she was trying to be funny at the custermers expance . It was very embarising for me !!!
Mark GGreat service, good products, competitive prices.
Nenad JThe location was closed at 1:00 p.m not good for service
Nica SAlways professional and personable!
Michael FThanks !!
Joanne ENeat and organized. The staff were able to speak english.
James WEverything went perfectly. Thank you!!!
Gary MNot impressed with this experience. Dishonest, and misleading. This location tried to take and keep money that wasn't theirs to take. I will not be renting from this location again. I shouldn't have to come back in to the establishment 2 weeks after my rental to get my deposit back. Also improve your connection and network settings. I stood inside for 15 mins waiting for this guy to process the refund.
Chris HFast and friendly customer service! Thank you.
James GU haul need different soze trailer at more locations
JASON MIt was closed. No one has still gotten back to me even though i requested a call back. Im being charged for two days even though i dropped the uhaul off on saturday night. This location is garbage
kyle rNothing everything was great! Awesome and friendly people to deal with!
Lisa DNice friendly staff…and very helpful on the phone…all went very well!!!
Tony LI mistakenly reserved a van online at a different location, and Sunrise didn't have the same van available. However, I was able to rent a larger cube van which actually worked out far better. They were very accommodating and helpful in fixing my mistake! I have used them several times, and they are by far the best U-haul experience I have ever had.
Glenn FStaff were very helpful and friendly. Was a simple process to setup our rental
Janet CLove this uhaul place will always go to when needed and tell anyone looking for great service
Teresa S!. Sunrise Do The Vehicle Inspection with Customer Before and After Return. 2. Sunrise Make sure vehicle Fuel is Full Before and tell Customer to bring it Back Full. 3. Sunrise confirm Mileage with Customer before leaving and when returned. 4. Sunrise Warn Customers that the Speedometer is Miles not Kilometers (Could be Dangerous if Not Warned.)
Ron KNot the fault of staff, but equipment was in poor condition. When the back door was opened, it shot upwards so hard that the handle became lodged under the roof. Took fifteen minutes to dislodge it in order for the door to be closed.
john bI've used this location several times, and they are by far the best U-haul experience I have ever had. Very knowledgeable and friendly service.
Glenn FVery helpful, pleasent attitude. Thank you
Lee HAwsome fast service very happy ☺️
sam nN/A, happy with the experience.
Richard OJamie is the best person alive on our planet . Give this woman anything she asks for .
MICHAEL SThe individual at the counter was very friendly and helpful.
MICHAEL SGood customer service.
DAVID WHello Great people .Great trailer . Only problem was RH rear ratchet didn't work well. Thanks John McIntyre
MERVIN MExcellent service à la clientèle
JOE SFix the App, this is the most difficult App I have ever used. It took me an hour and ten minutes to pick this vehicle up. And make sure the business is open when you send the rental information. Overall it was a terrible experience but not the business fault, it was U Hauls poor management and poor App that caused the whole herendus ordeal.
Colin MService Reps were excellent, location and equipment clean, the primary concern i had was after reviewing filing billing it appears that I paid significantly more than I estimated from the ad promotions.
Dan C👍
Steve MThank you for offering me a booster seat!!!! LOL!! 😊
MICHELLED CThere was a maze of stacked carton boxes and other items blocking the view and route to the counter.
dave tFantastic customer service !! Highly recommend
Dean WThe Uhaul mobile a is difficult to manoeuvre!
Murray MGreat service at the counter - friendly and helpful. Definitely will return.
Derek AThis was the best experience we've had with a U-Haul rental. They were highly informative, and personable. They helped us with issues we had and couldn't be more happier.
Tara-Lee OThe customer service in location and dealing with them at location on phone was above and beyond now the person who called that worked not there could improve on her customer servoce skills
shannon cFantastic customer service, super helpful
James MJamie was awesome to deal with!
Eileen H