Évaluations des clients Sunset Motel

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Sunset Motel

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Zachary B. le

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This UHaul location was in an abandoned motel. Though the owner was quite friendly and professional, I would not have felt safe going to this location alone.

Stephen F. le

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Le client n'a pas laissé de commentaire.

ahmad a. le

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Le client n'a pas laissé de commentaire.

latrese b. le

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Improve overall cleanliness of uhaul office

Alexander S. le

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I have been frustrated with U- haul. I reserved a truck ahead of time and the pick up location was supposed to be at one location.we had to travel to a 3rd location to finally get it. I hope I never have to use you again.

Lisa J. le

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Would not recommend this location to my enemy. My daughter and I went to pick up the truck. Owner could not access u-haul network. Location was not clean and inviting. It was awful. Sent my daughter away, I was scared for our lives.

megan c. le

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It was completely disorganized and disgusting. Very unprofessional.

Nancy S. le

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Had to drive 10 miles to this location, having requested location a mile from house. Office locked, finally found agent. Owner had left for China and left them with no supplies for office.

Brannon C. le

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The pick-up location was absolutely horrendous and filthy! The process took entirely too long and we were repeatedly interrupted by a motel worker who was asking the motel owner to call the police on a vagrant who had occupied a room. I thought that Uhaul would have a process in-place to screen their local dealers. The front left tire on the auto transport trailer that I rented had a bald tire with a knot on the sidewall. Luckily I made it to my destination without any incident. I was nervous of a blow-out the entire trip!

Kathryn F. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Nothing

Naida R. le

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24hrs service. JK Uhaul employees gotta life too. Y’all are doing great. Wish I could remember the lady’s name who helped she was very knowledge, pleasant and helpful.

Michael S. le

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Location was extremely helpful in setting up our rental and preparing us for our long trip. We were greeted kindly and were set up within an hour. Would highly recommend.

Shakila S. le

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Le client n'a pas laissé de commentaire.

Cliff B. le

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Very friendly staff, go out of the way to help. Thanks.

jeffrey C. le

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Le client n'a pas laissé de commentaire.

perry d. le

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Le client n'a pas laissé de commentaire.

Eric R. le

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Le client n'a pas laissé de commentaire.

Michel P. le

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It took me 3.5 hours to pick up a auto transport that I already had a reservation for. This location was located in a very "rough" side of town in a rundown gas station. There was only one person working and he had to TRY and help me in between his customers. On top of this, he could not work the computer system and had to make multiple calls to the U-Haul number and still could not work it out. My mother had to go to another U-Haul facility on the other side of town and have them enter the information for the person trying to help me. Even then, he could not print the paperwork and get me on my way. He was even told by the person on the U-Haul help desk that the trailer could be released to me but he would not release it without the paperwork (that he could not print). On top of this the U-Haul rep (a woman named Tiffany)that he called on their help desk lied to me. I asked her where she was located and she told me that she was that the location that my mother was at, not knowing that my mother was there. I told her that a gentleman by the name of Sedric was helping my mother and she went so far as to say that Sedric actually worked for her. Sedric had never heard of her. She lied!!! After this experience with U-Haul I will never deal with your company again. And it would be in your best interest to pull the contract with the Bessemer, AL location for poor performance and keep from losing future customers.

. le

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Le client n'a pas laissé de commentaire.

Queen S. le

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Le client n'a pas laissé de commentaire.

Charmaine M. le

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Rude and slow

Miles W. le

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Horrible!

wayne r. le

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One employee was not fully versed on registering and changing my order.

tiffany j. le

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It was a terrible experience! It took me over two hours just for them to complete my uhaul contract and the entered the wrong information in. I would NOT recommend anyone to rent a uhaul from sunset motel in tallahassee fl.

Leah F. le

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The location was very dark and barely had room to pull the truck in. There were three different people checking me in, one Asian man and two other people who appeared as a couple. And also appeared to be homeless and on some form of meth. The lady kept sniffing and scratching and her eyes were as big as the wheels on the uhaul. Probably one of the most uncomfortable situations of my life.

Earl S. le

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Could not print out contract. Only email

cheikh e. le

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Very friendly and helpful. Completed the drop off process very nicely and timely as well. Good folks.

JUAN N. le

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This location was dirty and had to wait more than a reasonable time for assistance. The representative was not knowledgeable and I felt concerned for my safety. I will NEVER return to this location and will NEVER refer it to another.

Winsome P. le

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They were extremely pleasant and very efficient and fast.