No personal touch from staff: ex. Here is your key go find the truck. No info on how to determine which truck. Originally ordered 15 ft truck and then requested a larger truck, no problem . Originally requested 12 furniture pads, none were available
James D
Customer Reviews for Inside Super 8 Hotel Uniontown PA
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The staff at this location is very friendly. The vehicle met expectations.
SAMANTHA WI have additional $70 charge seperate from my receipt and it doesn’t say why they’re charging me additional money, so maybe reach out to the customers and explain any charges or not take 2 days for a receipt
Christian WEverything was decent
David SGreat customer service makes this place a good choice.
MARGARET RFirst off the pricing is ridiculous and they keep that hidden until after you return the uhaul. The dolly I paid to use wasn't inside the truck yet I still got charged for two days using one. Then I made sure the gas was filled back to where we started yet I still got charged another $180. Oh that's not even the messed up part the messed up part was they took the payment off my card without my permission. I always pay everything I owe but when I'm able to. Definitely wasn't expecting to spend $360. For two days.. so I definitely won't be using their services no more!
Sally MNothing, did a great job!
Joseph DVery clean truck and people were friendly. They inspected before and after and treated me good.
Rishabh PI have been to this location several times. Always very friendly and helpful with any questions. I will keep coming here any time a u-haul is needed.
Timothy LNa
David CThe truck barely went over 25 mph. The driver door wouldnt shut all the way because it was bent and the door alarm beeped the entire time you drove it. Ill never rent from here again.
Jamie CI feel like I was overcharged. Rented first 24 hours, had it back by 6pm.
Denise LNon smoking trucks
Edward BThe staff was great and curious. He knew his job well and was quick to help me. Thank you for your service.
Gary RWhat a joke
DAVID QGreat as usual I rent quite often
ANTHONY DBe able to provide receipt and price at the time the truck is returned.
MELISSA BVery good no
BETHY CWhy would I be charged for data that I didn't even have the truck I am going to sue that's wtf I do know. I returned the truck back right when I was supposed to. And got whatever out as told. They put bullshit charges on my account after telling me they wouldn't I'm take this shit further
Quintala GAs far as the rental process and pick up, everything went smoothly. However, we ended up needing the uhaul longer. So my wife calls the super 8 to be courteous and let them know. The lady working the overnight shift had no proper training to know anything about the uhaul service. She was extrememly rude to my wife just for asking a couple questions. We could have not called at all so to have an employee there that acts like that is unacceptable. Secondly we get a call from a uhaul rep the next morning about the unreturned uhaul. We let her know when we'd have it back but she had an attitude, super unfriendly. Should never have employees that obviously hate their jobs and treat customers poorly. Would never recommend you call the super 8 after hours or deal with uhaul customer service. 0 stars.
Jerry WRemove Hidden fees. I was one price when I called and made the reservation and when I went to pick up the truck it had increased by $100.
Hannah BFloor of the truck and the ramp was dirty.
Timothy KPlease make sure your secondary Uhaul providers follow YOUR rules! I rented a van on October 10th for the 19.95, 0,69 a mile rate. Turns out I only needed it for 2 hours and drove 13 miles. Returned it, was NOT given any paperwork for my return, a $57 charge was put on my credit card, and come to find out I was charged INSURANCE without my consent!! Eleven dollars of insurance for 2 hrs!!! I returned the van at 1:15 pm, I got a text message later reminding me that the van needed to be back in 24 hrs! It still was not checked in hours after I returned it!! Pretty SHADY stuff!! Never again!!
Kevin LWhen someone wants to rent the 10 foot truck, recommend to them a larger one. I wish I chose the next largest one, but that was my fault. Great service!
Johnathan MThe truck smelled terrible inside. It could have been cleaned better
Raiko GWas upset that I ordered an appliance Dolley and was not given one.
Jamie RThey took more money from me than what they were supposed to
Mark SEverything went great!
Alex RThe uhaul was very dirty, still had trash and belongings left over from a previous person. Front cab smelled horribly and had cigarette ashes in the floor board. Cup holders were caked with dirt and grime. Had to sweep out the truck before we even felt comfortable putting our belongings in it.
Rici MThe owners of this location were not helpful. I wanted to drop off 30 mins. after my return time an he said he would charge my for another day. They had at least 10 trucks parked, so I don't think that it was a truck rental problem.
debra hOur truck didn’t have a ramp!
Emily Mdid not rent a u haul not my phone number and it was not me
LEROY CGood customer service. Easy and efficient.
Ronald OMonday were taking up my trailer. They damaged my car and then started screaming at me that I never need to come back to their place again inside their super eight motel because now I caused them a bad reputation for damaging my vehicle.
Beth KMe and my wife spent 1 hr cleaning and detailing the inside of the truck before our trip. The smell was un bareable smelly and unpleasant
William SNext time you quote someone a price, don't fucking change it. You almost found your sit5e under Cyber@Attack for these games. I skipped pulling that trailor because Uhaul wasted 2 hours of my valuable time haggling over what was quoted to me. After this $49 charge, going to the BBB still might happen. No Indian scum is going to rip me off.
thomas kGood service easy In and Out! Staff was very helpful and friendly
Brandi MGreat service. Very nice people to deal with.
Robert MNothing everything was 10 outta 10..thanks
Nick CAll was fine.
Robert MI'm 70 years old , where I had to park they haul was a good distance from the office. Now I suppose u have to disconnect from your vehicle yourself.
Joseph PMy truck was very clean! And staff was very helpful and friendly!
tracy PNever checked the truck prior, gas was lower then noted, I did not receive supplies I purchased and was overcharged.
Raymond NThere was glass in the truck. I cut myself on the glass cleaning it up the people at the equipment pick up location didn't see to care. When I mentioned it they didn't day anything. The truck was so bad out of alignment I had to drive under the speed limit. I felt like the truck was falling apart by far the worst experience with uhaul equipment ever!!!
Angel HRISH manager was very knowledgeable and helped a lot answer all my questions. and gave us good deal.
Shreekunj PVery helpful staff
Joanne RI was told by the person at the front desk they would only be charging the difference between what had already been charged which was a difference of $30 (estimate) but she processed the entire bill of $211. 34. The money that was already credited on my account plus the difference. When I called she wouldn't even apologize. Simply transferred me. When dealing with the transfer they claimed she misinformed me but there was nothing they could do. I would just have to wait 4 days for it to credit back! BULLSHIT customer service and LIES! Thanks for overdrawn my bank account based off of lies
Wendy W