Customer Reviews for Super K Deli Co
(U-Haul Neighborhood Dealer)

1 195 évaluations

2914 Pat Booker Rd   Universal City, TX 78148
(Across the street from Valero, On Pat Booker Rd near 1604)

(210) 566-5578

Heures d’ouverture

  • Mon-Sat: 8 am–7 pm
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(210) 566-5578

2914 Pat Booker Rd
Universal City, TX 78148
(Across the street from Valero, On Pat Booker Rd near 1604)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–7 pm
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Dawn W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandi S 
Évaluation :
2

They didn't check my actual milage used, or the vehicle, gas ,anything. They charged me for what estimated, I did less than that. I dont know if I will get the differential. Not the service I have received in others U-haul offices. Merci.

ROSA R 
Évaluation :
5

This is my go to location. They always have what I need, and I receive first class service.

Donald T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry W 
Évaluation :
5

Great customer service!! Great price

Aimre V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Celestino R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PRESTON B 
Évaluation :
5

Not a thing. This location is perfect. Great service

Rafael Z 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RAYMOND G 
Évaluation :
2

Make sure vehicle has AC on long trips and tires have air

Ramsey H 
Évaluation :
5

On arrival, the owner was very accommodating and efficient.

MYRON W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malia C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEROME C 
Évaluation :
5

The store representative went above and beyond, out of his way to make sure I had the correct equipment as well as the right size truck in order for me to do the job. His customer service was truly what made the experience worthwhile! The whole process had me in, out, and ready to go with no problems? I truly recommend this establishment.

DAVID H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carshaunda S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reachel W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric C 
Évaluation :
5

This is the only Uhaul location I have personally ever used, and it is always so easy! The owner is very nice, I have never had a single issue. I recommend this location to everyone and will continue to do so in the future, thank you!

Scarlett T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY C 
Évaluation :
2

I was asked to pick up the vehicle early and told I would receive a day free. That was not the case So on moving day, I had to spend time on the phone making sure the return time could be fixed. The mileage was also incorrect. I drove less than 30 miles and when I went to return the truck, it said I drove almost 50 000 miles, so I had to call again. Overall the experience was very stressful and inconvenient.

EMILY R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NORVI B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNANE R 
Évaluation :
4

Have a utility dolly available

Cynthia C 
Évaluation :
4

Very friendly staff. Only issue on the dolly was the strap was rolled up to the point I couldn't get it loose without untangling it around the center. Not a big issue, someone just tied it down with too much loose strap, but would have been nice not to have to deal with. Other than that very friendly and helpful

Hal H 
Évaluation :
4

I had reserved 10 blankets, but the site only had 2. I could have used the extra blankets to protect the furniture being moved. ... But the owner was friendly and I had no issues with the rental.

Duane B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reachel W 
Évaluation :
5

Absolutely the best service I've ever had with uhaul. I've used them all around the country and he was the greatest and I recommend to everyone

Gabriel M 
Évaluation :
5

I appreciated the professionalism and flexibility extended to me during my rental experience.

Reachel W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oscar C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Leroy B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OREN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rachel W 
Évaluation :
5

The location was great the dealer great but the price seemed way higher then I expected I was told 750 free miles so I thought I’d be around 780 Price was closer to $1100

Robert C 
Évaluation :
1

Close this location down and Jail both the Operater NAZ & Son OMAR HARMED as they are the BIGGEST threat to U-Haul's Business as a RIP OFF TEAM!! NAZ, a DISABLE Senior, like myself, ensured me that his son was a professional mover and I had NOTHING to worry about, and this was the BIGGEST LIE he ever told! THE GAME: On the day of PICK UP, the Son didn't show up claiming the truck had mechanical issues,-- first red flag! I MISSED MY FLIGHT! I visited the U-Haul store and NAZ tells a different LIE then supports his son's LIE. However, I tell him I'M NOT leaving Unless I get a SIGNED CONTRACT re: the MOVE! NAZ, have "another" son come in and print out an agreement regarding my move. I have him SIGN IT under my signature! He then have his son take me to the airport! NOTE: NO WHERE IN THE CONTRACT DO **I AUTHORIZE NAZ or OMAR HARMED (son) TO TAKE (STEAL) NOT A SINGLE ITEM OF MINE! **NOR THROW MY BELONGINGS IN THE TRUCK LIKE TRASH! **NOR ARRIVE 4-DAYS LATER **NOR DECIDE AMONG MY ITEMS WHAT TO KEEP, STEAL or LEAVE BEHIND! **NOR TELL ME THE TRUCK IS FULL AND YOU HAVE TO LEAVE "ONLY" MY $1 886 BED ONLY and FOR MY NEIGHBOR TO RECORDED OTHER ITEMS INTENTIONALLY LEFT BEHIND and they too mysterously DISAPPEARED (STOLEN). NAZ/OMAR, if the TRUCK WAS FULL TO CAPACITY, WHY ARE HALF OF MY BELONGINGS MISSING, GONE, INVISIBLE, or simply NOT PRESENT? is this HOW you OBTAIN the items in your store you SELL to the PUBLIC??? According to U-Haul Corporate Office $4 400 was WAY over the top, and PLUS you KEPT/STOLE my items! NAZ, took the contract OUT OF MY NAME and put it in your name (OMAR HARMED) ??? A real Dynamic Duo! There is no RATING for this location other than to STRIP them of their U-Haul Dealer's License and to SHUT THEM DOWN! You've heard of King Kong we'll I'm part duo with King Karma I WILL SEE YOU IN COURT! Dr. Lauretta R. King BA, MPA, PH.D

OMAR H 
Évaluation :
4

Have used this location several times and always more than satisfied with the experience. Quick check in and check out with great equipment & service.

Max E 
Évaluation :
1

My truck was almost on E, trash was in the back of the truck, and it drives like it needs to be serviced.

CHALISE B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clemencia s 
Évaluation :
5

Nothing, everything was perfect

MICHAEL S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aaron P 
Évaluation :
5

The gentleman that runs the shop is very polite, helpful and respectful.

THOMAS C 
Évaluation :
5

Never got email showing how much I was paying.

GILBERT P 
Évaluation :
5

Always friendly and respectful.

Thomas D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maria G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dontay L 
Évaluation :
5

Awesome dealer.

Thomas D 
Évaluation :
5

Very easy , Nice people!

javier c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

consuelo G 
Évaluation :
5

Great customer service, easy to reserve, reliable, this is my go-to for rentals.

Emiliano C 
Évaluation :
5

Nothing. Everything was perfect.

MICHAEL S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JULIA J 
Évaluation :
2

The trailer did not come with the brake light wire. Brought it to the Managers attention and was told we would have to go buy one for $7 at an auto part store and take the receipt back to him for a refund. I was on a time frame and unable to keep back tracking therefore i was unable to get refunded.Having to go to an auto part store to get the right connections when it should have been on the trailer was an inconvenience, not to mention the part was $21 not $7.

Laura S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jarrard B 
Évaluation :
5

Best rental experience I have had with Uhaul.

Mark D 
Évaluation :
5

No issues

Donnell C 
Évaluation :
1

I was charged 30 extra miles and the appliance dolly had a bad bearing so it was useless for the job and I was still charged for it. Worst U-Haul experience I've had.

Uriel N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELODY W 
Évaluation :
5

Rent from this location often because they give me excellent service

Tom D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZIEH H 
Évaluation :
2

The owner was lack of basic customer service. The owner refused to provide any verbal technical assistance for Auto Transport Trailer even though I repeatedly emphasized that I would not have him touch the trailer or handle the truck. However, the owner's son was very friendly and helpful.

Pucheng K 
Évaluation :
5

Gentlemen behind the counter was a pleasure to do business with?

raymond m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZIEH H 
Évaluation :
1

Truck was in bad shape with low tire pressure. Rental place was very dirty and they over charge when i return online. Will never recommend this place at all.

Sanmol M 
Évaluation :
5

Always the perfect go to place for renting a truck.

Thomas D 
Évaluation :
5

Always a great rental experience from the Super K Deli Express!

Greg B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZIEH H 
Évaluation :
5

The gentleman behind the counter, was very courteous and fun to have a conversation with. He made the whole transaction simple and pleasant. The truck I used was nice, clean and ready to go.

Clyde S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Regina A 
Évaluation :
5

Excellent service

Mariano I 
Évaluation :
5

This comment has NOTHING to do with this particular location. However, the customer service at the U-Haul 1-800/866 number was less than stellar. They had NO knowledge of the 5'x8' enclosed trailer WITH a ramp that's in their inventory. They kept trying to give a 5'x9' OPEN trailer. Ugh!!! However, the person at the "Super K Deli" was AWESOME!!!

CHARLES M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZIEH H 
Évaluation :
2

We were given a truck unclean inside the can. We were given no instruction on driving the truck regarding what gear to drive in: D1 D2 D3. D4 or D ... We were given no instruction how to disengage the "haul load" feature..... We had to use a sunstation bc we needed to p/up truck on a Sunday ... This location was very dirty and cluttered. Your people in Harlingen Tx were very curteous and helpful.

Reynaldo O 
Évaluation :
5

Excellent service

Mariano I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZIEH H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lizete G 
Évaluation :
5

Great service at this location!

Charles J 
Évaluation :
5

Great customer service!

Rodney C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charles M 
Évaluation :
5

I always go to this location for my rental needs. The owner is friendly and accomadating and always has what I need on short notice.

John L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZIEH H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE S 
Évaluation :
5

Have used this location many times and always efficient and helpful!

Patricia M 
Évaluation :
3

Rented a van. Found broken and missing interior parts.

mitchell w 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZIEH H 
Évaluation :
5

Great service, knowledge, and kindness. All my questions were answered. Thank you!!!

Shedrick C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OREN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZIEH H 
Évaluation :
5

Satisfied with current service

Harold L 
Évaluation :
5

Easy place for pick up and always friendly.

Thomas D 
Évaluation :
5

Very satisfied

Tom D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NAZIEH H 
Évaluation :
1

No price breakdown, truck cab was sticky, no receipt

Ashley A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ray M 
Non les évaluations ont été soumises pour cet établissement.

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