Évaluations des clients Superior Auto Detail

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Superior Auto Detail

Cote générale :

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Michael H.
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Arrived in Peoria and reserved a 5'×8' trailer via phone. Once we arrived none to be found within the city. They did give ys a larger one for the smaller obe price....hooked it up to our van and the service helper never tightened down the hitch and it popped off a block away and almost slammed into our van.

Michael L.
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Made sure I had enough miles, truck was clean and ready to go. Very helpful.

Brenna L.
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U-Haul smelled like smoke.

Jim F.
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I had to drive from Normal to Peoria to pick up the UHaul. The truck had a 1/4 tank of gas and over 100 miles unaccounted for. There was no checkout. Got the keys and left. Not what I would expect from UHaul

brett M.
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Le client n'a pas laissé de commentaire.

Stacy B.
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As a single female this was a scary dirty shady place Only reason I figured it was where to go was because there was 2 uhaul trucks present There was a front tire that was low Inside needed swept and garbage in cabin

Russell B.
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You have to clean that store. It was dirty, dingy and dark from top to bottom. It needs a complete overhaul. Person outside tried to be helpful, but did not lock down the hitch ball or attach the safety chains.

Jason J H.
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Le client n'a pas laissé de commentaire.

Steve P.
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Le client n'a pas laissé de commentaire.

RODGER N.
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Pick-up worked fine. Did not have face-to-face contact so was a bit concerned but all worked out OK.

Dewan S.
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Le client n'a pas laissé de commentaire.

Tyson P.
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Le client n'a pas laissé de commentaire.

James R.
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Mark was very customer focused, answered all my questions, took great care to see I was well taken care of!

Jordan C.
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Le client n'a pas laissé de commentaire.

Christopher M.
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Le client n'a pas laissé de commentaire.

Peter B.
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Very customer oriented - met my needs and accommodated my pick up time.

Zachary K.
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Le client n'a pas laissé de commentaire.

ANITA B.
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Excellent Service, would recommend to anyone.

Jake C.
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The parking lot was very small the truck and the dolly barely fit in it.

Dennis M.
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Le client n'a pas laissé de commentaire.

Ronald B.
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The owner of the shop was extremely helpful and friendly.

JAMES R.
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Le client n'a pas laissé de commentaire.

Kay H.
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Le client n'a pas laissé de commentaire.

Peter K.
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Le client n'a pas laissé de commentaire.

Ron S.
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Le client n'a pas laissé de commentaire.

Tomas K.
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We dropped uhaul off on Raber Rd. - no it was not easy to find nor was it convenient as a uhaul facility

EDWARD K.
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Le client n'a pas laissé de commentaire.

EDWARD K.
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Charged more than quote. No contract.

Paul G.
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Le client n'a pas laissé de commentaire.

Alan P.
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Le client n'a pas laissé de commentaire.

RJ F.
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Sketchy part of town plus the truck had about 10 miles worth of fuel in the tank upon pickup.

Susanna S.
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Owner was super nice and helpful

Conrad S.
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Le client n'a pas laissé de commentaire.

Necia N.
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Terrible location, the place was closed that day, I had to make phone calls to get someone to come open so I could pick up the trailer. They had no idea I had rented it that day. It's in the ghetto, unsafe location.

Melva S.
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They were friendly

Gary M.
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Super friendly and fast!!! Highly recommend!!

AARON M.
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Truck and car hauler were great and helped me relocate very easy. The only complaint is that the truck smelled of heavy cigarette smoke.

Ronald R.
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Le client n'a pas laissé de commentaire.

Norman K.
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Le client n'a pas laissé de commentaire.

Rob J.
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This was extremely far from my preferred location and not in a part of town that I often go in. Although the location and the appearance of the facility was sub-par, the guy handling the order was extremely friendly and helpful.

Jasmine S.
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Horrible service. I am disappointed in U-Haul. I usually get better service than what I received in the past week. I will be following up with my complaint email to go in further detail of what happened with U-Haul's customer service provided.

Christine P.
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Le client n'a pas laissé de commentaire.

Theresa S.
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Le client n'a pas laissé de commentaire.

Michelle K.
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The guy was rude as hell. Aside from being completely inappropriate when I picked up the truck: He filled out all of the paperwork wrong, which I could see as he fills it out on a huge 50" TV infant of you. I was never given a contract copy. There were insulin pens in the cab. He refused to come look at the truck. The milage was way off. He wouldn't even address any of my concerns. He also refused to speak with the corporate office and I while we were trying to reach him after he was aware of the situation.

Terry M.
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Location hard to get in and out of and very confusing

Keith L.
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Le client n'a pas laissé de commentaire.

Rick K.
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Owner very nice guy . I like the way he treats his customers.

Steve N.
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Le client n'a pas laissé de commentaire.

kurt J.
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Le client n'a pas laissé de commentaire.

Joshua R.
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I was double charged but the team worked hrs to correct it. Job well done overall.

Matthew R.
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Le client n'a pas laissé de commentaire.

lori B.
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Le client n'a pas laissé de commentaire.

Melissa B.
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Le client n'a pas laissé de commentaire.

Craig H.
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Le client n'a pas laissé de commentaire.

nakisha T.
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Le client n'a pas laissé de commentaire.

Jennifer L.
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My reserved location was not the location where I had to pick up the truck. My supply order had to be picked up ata location different from the truck pick up location. Not very customer-friendly process

Jeffery R.
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Very good to work with!!

Anna G.
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Le client n'a pas laissé de commentaire.

Don C.
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Our entire experience with U Haul during our big cross-country move has been amazing! The equipment was awesome, the customer support off the scale helpful and friendly, and every dealer location extremely friendly. Would definitely recommend U Haul for you moving needs.

MICHAEL L.
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Prompt service. They were able to help me out when the original rental wasn't available from the original rental location.

Rick A.
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Le client n'a pas laissé de commentaire.

Robert P.
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Le client n'a pas laissé de commentaire.

Jerry B.
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Le client n'a pas laissé de commentaire.

BLANCHE C.
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Le client n'a pas laissé de commentaire.

BETH B.
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There was hardly any room to return truck, tiny & cramped location. Man at counter was not rude but not really helpful. Just said "they'll send you a receipt," like he couldn't have been bothered by the transaction.

Yunfeng C.
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Le client n'a pas laissé de commentaire.

Ash S.
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Owner of the place is an understanding and excellent person. He made a very good experience for me. I will rent from him all the time now.

John K.
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While not a problem in our situation, others might have a problem because no credit cards are accepted.. cash or check only.

DAVID P.
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Really impressed with Cornelius and his operation. Appreciated the time he took to provide professional service. He should be commended.

Dwayne B.
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Le client n'a pas laissé de commentaire.

steven S.
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Le client n'a pas laissé de commentaire.

terry B.
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Le client n'a pas laissé de commentaire.

Michael T.
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Location worked out okay. Lot was full. Car stuck out in street while hooking up. Street was not that busy. Kid didn't get trailer clamped down well. Pulled ahead about 20 feet and tightened down 12 more turns. I thought he had hooked up safety chains (as did last U-Haul rental place) and by the time I realized it, I had no tolls and towed trailer 600 miles without them. Other than that, everything was adequate and trailer did well.

Daniel W.
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Roof inside building was leaking right where you stand in front of the counter. Was not able to pick up the trailer at the location I wanted, so I had to come here. I ordered blankets, but found out the location on Adams street had no blankets, so I had to go to my original location to pick up blankets.

jim H.
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Le client n'a pas laissé de commentaire.

Paul L.
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The truck was dirty and had a rolled up piece of paper on the floor. The windshield wipers need replaced.

Mark P.
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Le client n'a pas laissé de commentaire.

Daron D.
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Le client n'a pas laissé de commentaire.

Goutham A.
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Le client n'a pas laissé de commentaire.

nicole F.
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Very friendly. I will use this location again.

Mary C.
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This location was easily accessible and excellent. The personnel were wonderful. Very friendly and helpful. I would not hesitate to use this location again. I would also highly recommend this location to anyone.

barbara T.
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The gentleman at the desk was wonderful. It was a little crowded and right downtown.

Jason H.
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The location was in a bad part of town, which I never would have requested as a pickup location. I had my wife and three year old daughter in the vehicle and felt uncomfortable with the whole experience. The trailer was backed into a location which made it impossible to pull out once it was connected. I was approached by a neighboring panhandler who asked me for a ride to a restaurant across the river, which made me feel more unsafe with my three year old daughter in the truck. The lights didn't work on the trailer due to a frayed wire, which caused another 15 minute delay in the pickup process. Lastly once I got the trailer home (after a rough ride), I checked the tire pressures; one tire was at the recommended 65 PSI, the other tire was at less than 10 PSI. LESS THAN 10 PSI! I would have liked a trailer available for pickup at my requested location, which was serviceable and ready for timely hook up and drive away.

Loyalty M.
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Very helpful! Above and beyond!!

Steve S.
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None

Tom K.
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They are great guys friendly and helpful

Melanie L.
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Everything was great.

Mary M.
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Le client n'a pas laissé de commentaire.

Paul V.
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Le client n'a pas laissé de commentaire.

Benjamin A H.
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This location did great. Unfortunately, I have an issue with U-haul corporate. The day before I was supposed to pick up the truck, they called me and told me that the truck won't be available until 2pm. I expressed my dissatisfaction to that arrangement because we made plans for the move for the morning, they told me that they never guarantee time or place of the truck. Since they conveniently called me the day before our moving day, I could find other arrangements. When I told them that this isn't very convenient for people who are getting time off, scheduling people a move day, and travel lodging; they told me there is nothing they could do, I agreed to the conditions when I reserved the Truck. This isn't the first time U-Haul has made my experience with them unpleasant. I will NEVER user their services again and will tell everyone I know not to use their services. By my experience, U-Haul's poor customer service and policies make them simply out of touch with the needs of people who are moving.

ERIC T.
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This was a lousy location for BLOOMINGTON. I ordered this 10 foot, I bedroom/Studio apartment truck WITH trailer to trailer my car NEARLY a Month in advance and to have to drive almost an hour to get my truck and trailer.

ROBERT M.
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This location was hard to get a hold of and seemed very unprofessional. The trailer was picked up after hours. It was dirty and ruined items inside on the move. The break lights had to be wiggled several times to make them work. Not what I have ever experienced with uhaul in the past. I was very unhappy.

BEN G.
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Le client n'a pas laissé de commentaire.

DAVID B.
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supper good guys help me all the way

ALAN M.
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Le client n'a pas laissé de commentaire.

ROBERT W.
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Le client n'a pas laissé de commentaire.

SUSAN U.
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Le client n'a pas laissé de commentaire.

LOUIE S.
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Le client n'a pas laissé de commentaire.

JESSICA B.
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The man that accepted my equipment return was very friendly and professional. I would recommend this location to others.

WALTER M.
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I returned the trailer to this location on the date specified and got a call from a uhaul location in Minnesota 3 days later stating that they charged my card for being 3 days late and dropped off at the wrong location and when I told them I dropped it off on the date and at the location I was supposed to I was told he would refund the additional charges (that I did not authorize) back to my card immediately which it was 4 days later, then a week after that call I got a call from another uhaul location stating that I still have not returned the trailer and they need to know where it's at. I will not be using uhaul again. You don't know how to keep track of your equipment and then want to charge me for your mistake before even finding out if I still had it or where it was at.

Non reviews have been submitted for this location.

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