Évaluations des clients Superior Sounds By Sergio

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Superior Sounds By Sergio

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Olga S. le

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Kept changing locations where I needed to pick it up , was 2 hours late because of everything.

Yury S. le

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Le client n'a pas laissé de commentaire.

Guarionet M. le

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We dropped the truck off earlier than expected (11:40am). No one was there; was Leary to put key in drop box. All around didn’t feel comfortable

Robert P. le

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We were given a much larger trailer then we needed. It was harder to drive with and heavier so it made us use more gas to tow it.

Luis A. le

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Le client n'a pas laissé de commentaire.

jose G. le

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Le client n'a pas laissé de commentaire.

Leonardo G. le

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Good service

Elhassan A. le

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Le client n'a pas laissé de commentaire.

Darin F. le

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I reserved three dollies and received none which made my move extremely difficult and time consuming. I have been using Uhaul truck rentals for years and this has been my worst move only due to having no dollies.

Rachel M. le

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Sergio was an absolute dear. He was very helpful and accommodating. I really appreciated his help. Very much!!

Iran D. le

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Le client n'a pas laissé de commentaire.

Kervens J. le

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The location seemed very sketchy. Not because it was in Newark, but because it was at someone's house. I've never ever picked up a reserved U-Haul from someone's residence before. You're literally in someone's home; just felt weird and uncomfortable.

Lauren T. le

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It wasn't a store front. The communication with the owner was very strange and too personal. Too many personal texts, too many personal phone calls. He also acted like he didn't know about my reservation and told me he didn't even have the kind of vehicle requested. For something that should have been really simple, this was a bit stressful for me.

Kevin L. le

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Le client n'a pas laissé de commentaire.

Jaime M. le

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You guys are great

joao J. le

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Le client n'a pas laissé de commentaire.

jose D. le

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Le client n'a pas laissé de commentaire.

Safwan K. le

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Le client n'a pas laissé de commentaire.

Flor H. le

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Le client n'a pas laissé de commentaire.

TOYA H. le

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Only thing that keeps me from saying excellent the facility didn’t have the option to rent the moving supplies other than a dolly and I needed pads and plastic wrap...otherwise awesome!!!!

Silvia D. le

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One of the review mirrors was missing,rear passenger side tire had low air.For some unknown reason,the person who was to release the vehicle to me,did not have the reservation,and had to call Uhaul to validate our reservation.No reserved parking available ,when truck is being retutned.

HELMER A. le

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Le client n'a pas laissé de commentaire.

JOHNNY M. le

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very happy we this service I well be clad to recommend to friend to pick up here. next time I well request to be serve at this location Mr. Sergio was very Polite and make me feel importanted. thank you Mr. Sergio for your Profetional service. well be coming back soon.

MARCOS D. le

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Le client n'a pas laissé de commentaire.

Jayme S. le

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The uhaul I rented got 2 flat tires in the same day. I rented uhaul to drive across the country from New Jersey to California. We waited on the side of an extremely busy highway for more than 4 hours with my dogs in the car waiting for road side assistance to just answer our call. After we got them on the phone 3 hours after our 2nd flat of the day, it took another hour at least to get someone out to help us. My boyfriend had to unload and reload a new trailer by himself (because I am pregnant) in the middle of the night and in the dark. Uhaul put us in a hotel for the night but that is because we wouldn't have made it to our hotel reservation which was stil 5 hours from where we were stranded. Because of this delay we did not arrive at our apartment in California when we planned to which made us miss our meeting with our leasing office and prevented us from moving in on our move in date. We had to stay in another hotel with my 2 dogs and wait for the next appointment to meet with our leasing agent to get our keys and parking pass. Because of the awful response time/answering time of uhaul roadside assistance, our amazing cross-country trip became a stressful, unorganized, and terrible experience. Very unsatisfied.

rob F. le

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Father son combo wer great!

CAMILO M. le

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Que realmente sea 24/7 pick up por telefono y no por la aplicion online.. Quedesastre... No le desea nadie sentir lo malo que yo senti una persona mas mayor ubiera sufido un infarto.....

Katelyn C. le

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Le client n'a pas laissé de commentaire.

Judith G. le

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Le client n'a pas laissé de commentaire.

louis P. le

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I was overcharged by 20 miles. The vehicle started out at 67381 miles and he recorded 67361 miles supposedly by mistake. I realized the discrepancy when I got to my son's apartment and it should have been a two mile ride, when it added up to 22 miles on the odometer. I finally did speak to the owner, and hopefully I will get a credit.He admitted to making a mistake. I haven't seen the credit yet. When we arrived to rent the truck, we asked to look at the mileage and he said that he did it already. I have all the documentation that he made a mistake and he did admit it. I just want to get my $21.40 back for the overcharge. Im not happy. It was,also a,private,home not a normal storefront. Very odd.

michael S. le

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need uhaul signage

Nelson D. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

Jorge A. le

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Todo bien . Excelente servicio de Sergio

Corey M. le

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Le client n'a pas laissé de commentaire.

Bruno N. le

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This was an awesome service. Staff was very kind and helpful. Very happy and will come back!

Regine J. le

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Le client n'a pas laissé de commentaire.

Rui D. le

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I'm very frustrated with your service. You charged me an extra day and 2 extra gallons and 2 extra miles, just to do 6 miles. Please, be advised that this issue will not be forgotten and i will forward it to whoever i feel the need to report it to. You're a shame to the rental service.

marisol S. le

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Le client n'a pas laissé de commentaire.

Ronn H. le

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Nothing sergio is friendly.

DON P. le

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Great service

Emerson C. le

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The overall experience with U-haul WAS VERY BAD AND FRUSTRATING. I reserved the truck on-line and set the pickup location 3 blocks from home, after I went there TWICE and confirmed with the guy the truck wasn't there when I needed it. I was told to go for another location that was 45 min away (driving). That's not supposed to be like this. I made the reservation 21 days before, confirmed TWICE personally and the truck wasn't there. UHAUL SUCKS. The pickup location, was good, there's 2 guys there, the father and son they both were very nice with me, specially the father, 5 stars for him. The dropoff location, I don't have too much to say, other than the map and gps shows a different location, and there's no sign of UHAUL there, I had to keep looking for the location after getting to the address. THE UHAUL experience was very FRUSTRATING.

Ada Gisa T. le

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Is very easy this location

cesario P. le

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Le client n'a pas laissé de commentaire.

MANUEL M. le

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Le client n'a pas laissé de commentaire.

Kyle K. le

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The representative was very professional, polite, and thorough while going through the contract. He was also very accommodating when I needed to extend my time with the truck. I would highly recommend this location to any one moving the area.

Hamza A. le

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cheated on gas. The guy said its 3/4 tank and when I got into the truck it was less than 3/4 tank. and on and on. check engine UNSAFE Vehicle

ADAM W. le

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Le client n'a pas laissé de commentaire.

Brunno A. le

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Reaaally good service +A

Fatih M. le

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Le client n'a pas laissé de commentaire.

Everton M. le

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Sergio was great. I recomend it to every one.

Christian L. le

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They didn't have an appliance dolly available as stated with my order.,When I returned the truck I had to wait like half an hour to get a receipt, because their computer was down. Needless to say I wasvery unhappy with this location will never use again in the future.

Craig W. le

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Le client n'a pas laissé de commentaire.

ALEX B. le

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Le client n'a pas laissé de commentaire.

Nadege J. le

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Better and bigger signs, better selections of rental equipment. Sergio was very patient. I had issues using a Gift card he tool his time to complete the sale.

Jinhua Q. le

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Very friendly and efficient uhaul rental service in Newark. Would recommend.

TIHA M. le

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Sergio was great. When a manager from U-Haul, Rudy, called and rudely informed that I had to return the truck earlier and at a different location than Sergio promised, Sergio told me not to worry about it and that he would make sure our agreement was honored. I ended up returning the truck to the other location because another manager offered me a $20 discount (which I did not receive; had to call). I recommend renting from Sergio.

ERIC M. le

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Nothing at all I was very well satisfied uhaul number 1 in my book

Monica R. le

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Le client n'a pas laissé de commentaire.

Eylastine D. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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Professional and courteous staff that explained all of our options :-)

Sandra H. le

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Everything was very good

ROBERTA R. le

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Le client n'a pas laissé de commentaire.

Jose T. le

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I love it and I hope you guys continue with the good job and also good costumer service like this! Don't f*****y it up! Just kidding and thanks for the good work!

Alexander V. le

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Le client n'a pas laissé de commentaire.

DIANA Y. le

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Le client n'a pas laissé de commentaire.

jeffery W. le

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It was in somebody's house!

IRAN C. le

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Le client n'a pas laissé de commentaire.

JANET L. le

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Le client n'a pas laissé de commentaire.

Christopher K. le

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Le client n'a pas laissé de commentaire.

MILAGROS D. le

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Nothing I got good services!!

JAMES F. le

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Sergio and his son were courteous, friendly, honest, professional, and treated me with respect. The office needs some work to look more professional, but the service was great, and the rental was clean and well maintained. Aesthetics aside, I give Sergio's a thumbs up.

Nathan G. le

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No one was at this location.

VALERIA D. le

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Le client n'a pas laissé de commentaire.

DANIELLE M. le

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Very friendly people and excellent customer service.

Ian L. le

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Very accommodating, and evening drop off was very convenient.

ADILSON S. le

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Le client n'a pas laissé de commentaire.

HELMER A. le

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Le client n'a pas laissé de commentaire.

christian S. le

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Le client n'a pas laissé de commentaire.

CHRISTIAN S. le

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Le client n'a pas laissé de commentaire.

Natalia V. le

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I booked the truck I wanted online and the guy was asleep when I got there. I was 30 minutes late, because of him. he also was very rude to me.

BRITTANY B. le

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Very friendly service, and well maintained vehicles.

MARIA C. le

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Very nice people....help fast....thanks UHAL......

Kelly D. le

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Le client n'a pas laissé de commentaire.

ANTHONY W. le

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Had to hook up the trailer by myself and was given faulty equipment

MARCIO D. le

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Le client n'a pas laissé de commentaire.

Marrisa M. le

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Le client n'a pas laissé de commentaire.

robert S. le

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Sergio was nodding out right in front of me as he was entering my information into the computer. It took him 20 mins to get my info in and get me the keys to the rental. he had a bottle of pills in front of him which was probably why he couldn't keep his eyes open.

Isaac S. le

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Make the Uhaul rental sign more visible, because I actually didn't know that place had anything to do with Uhaul.

DELFIM S. le

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Le client n'a pas laissé de commentaire.

Maryam T. le

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When I arrived 15mins early to this location the man I was supposed to meet wasn't there it some woman who didn't introduce her self & I had to wait outside on the sidewalk in the cold. The front of this place is what looks to be his home. When he finally arrived he took me through his backyard & into some makeshift office. It was such a mess I didn't want to sit down. I stood there while he put my information into his tv that he made into a computer monitor & when he was finally done & ready to print he had no ink! He gave me some lame excuse about how he allowed his daughter to use it all so he gave me the keys to the truck & told me to wait outside in it while he went to a cvs store to get ink cartridges. So I took the key & waited outside in the truck for another 35mins for him to finally return. It was the most unprofessional & terrible experience I've ever had at any uhaul & would not suggest this location to anyone!!!!

ADRIAN H. le

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When the associate at the location called me to confirm that I would be picking up the vehicle from him, he never said that he was calling from a different location than the one I chose when I made my reservation initially. I drove over an hour to the location that I reserved the truck from only to find out that they weren't the ones who called me to confirm about the reservation. I had to drive another 25 mins to the location that called me and had the truck. When I arrived to that location, no one was there. I called back the person who contacted me earlier from this location and he said that he left because he thought I wasn't coming. I waited an hour, placed 4 phone calls...the first 2 I was told that someone would be there shortly, my 3rd call went unanswered, the 4th was from a different number and then I got an answer. It took an hour for him to finally send someone to show up and let me get the truck I reserved. Poor communication from start to finish.

RODRIGO D. le

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Le client n'a pas laissé de commentaire.

Nicolas G. le

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Le client n'a pas laissé de commentaire.

WELLINGTON D. le

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Le client n'a pas laissé de commentaire.

JORGE C. le

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Le client n'a pas laissé de commentaire.

Lucas M. le

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Very hard to find location. Even with address it is very hard to tell where you actually go to get the truck.

DWAYNE C. le

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Very pleased.

elizabeth M. le

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Le client n'a pas laissé de commentaire.

craig P. le

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Le client n'a pas laissé de commentaire.