Évaluations des clients Superior Storage of MN

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Superior Storage of MN

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John P. le

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Thank you UHaul!

Joel C. le

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Le client n'a pas laissé de commentaire.

JOE M. le

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Company we rented from was excellent! They made it very easy to get in and out!

Ken E. le

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Le client n'a pas laissé de commentaire.

Brian L. le

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A friendly, courteous experience with very nice, well maintained equipment.

Leslie F. le

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Le client n'a pas laissé de commentaire.

James L. le

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Provide a truck that is more than marginal in its ability to perform adequately. The truck was visibly "over the hill" and performed the same . Examples of this are its need for an oil change, cracked windshield, loading ramp would not latch, engine ran roughly getting only 7.9 mpg, ride was harsh on irregular surfaces punishing the driver and load, and finally both agents ,at both ends of the trip said I would be contacted regarding these issues but I was not contacted

Eric B. le

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Woman that works in office very nice and put together the hitch. Great employee for you

Tia E. le

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Le client n'a pas laissé de commentaire.

Heidi B. le

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Le client n'a pas laissé de commentaire.

DOUG W. le

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I just love renting a truck, furniture dolly and two wheeler here at St. Micheal U Hauler rental, when Kelly came in to help my wife and I we with are move. And when or if we move again , or if someone I know needs help moving Kelly and Superior Storage of Minnesota in St. Micheal will be the first and only place we will go, and give my recommendations , Rhank-you Kelly

David P. le

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Self-service checkin. Worked fine

Deb T. le

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Great service at a great price.

Dan T. le

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Meghan and Kelli were awesome. Made everything very easy for our move.

David S. le

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Have the size trailer available.

Fidelle T. le

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Le client n'a pas laissé de commentaire.

Kay L. le

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Le client n'a pas laissé de commentaire.

agatha H. le

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Le client n'a pas laissé de commentaire.

Bryon G. le

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Le client n'a pas laissé de commentaire.

Terry B. le

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They treated me very well and I would be happy to work with them again.

Jennifer M. le

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Online pick up was a total waste of time. In the end I had to go in to the office anyway after waiting ten minutes to have my credentials checked by the online service. Space was tight for maneuvering in and out, good thing there weren’t people actually at the storage part or it would’ve been worse. Person working was nice.

morgan wigmore W. le

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Please clean out the truck between renters, the center dash still had the spilled drinks from the previous driver and the truck was unlocked when I first walked up to it, the reason I bring this up was the truck would have at times a strong smell of urine. Also very little information was given from the front desk as to what I should do on returning the truck and their limited hours meant no one was at the location when I returned the truck.

Ryan M. le

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The self pickup and dropoff was pretty slick. Didn't really seem to save any time but it was straightforward and easy.

karyn F. le

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Le client n'a pas laissé de commentaire.

Alan J. le

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Le client n'a pas laissé de commentaire.

Sandra K. le

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More signage as it was alittle hard to fond.

Katie B. le

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Le client n'a pas laissé de commentaire.

Travis T. le

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Staff was friendly, truck ran well. Got done what I needed. Overall i had a great experience, I will definitely use this company again. The whole thing was fairy cheap!

jon T. le

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Le client n'a pas laissé de commentaire.

Stacy S. le

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Le client n'a pas laissé de commentaire.

ROB R. le

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great experience

Amelia L. le

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Le client n'a pas laissé de commentaire.

Chad O. le

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Expanded service hours.

Joshua S. le

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Overall fantastic - the process for pick up and drop off using the online system was super clear. Some of us technically challenged people need a big red button that says “click here” lol once I got into the system it was great! Drop off was easy. Thanks it saves our butt!

Michelle S. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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No improvement needed, the lady in the office was fantastic!

Eric C. le

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Everything was great, the lady that checked me in and out was very friendly

Judy H. le

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The 26' truck was like brand new. Nice and clean, and had air conditioning too. Thanks U-Haul for making my move go smoothly.

Ken W. le

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Keep doing what they do. Excellent customer service!

Jim W. le

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Le client n'a pas laissé de commentaire.

JENNIFER O. le

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Le client n'a pas laissé de commentaire.

JENNIFER O. le

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Le client n'a pas laissé de commentaire.

Erica M. le

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Le client n'a pas laissé de commentaire.

Stephanie D. le

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Le client n'a pas laissé de commentaire.

LeAnn Y. le

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Le client n'a pas laissé de commentaire.

dan B. le

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Nothing. Kelly made it simple and easy to rent and return the truck.

Andrew B. le

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Le client n'a pas laissé de commentaire.

Steve S. le

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Le client n'a pas laissé de commentaire.

Sierra B. le

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Le client n'a pas laissé de commentaire.

William G. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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I appreciate the prompt service and response to questions. As a customer, it was impressive to see how prompt they were without sacrificing thoroughness and honesty.

Andrew B. le

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Le client n'a pas laissé de commentaire.

Lisa A. le

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The woman that helped me went above and beyond to get me on the road. I appreciated her patience and professionalism.

Tom C. le

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The Saint Michael location was perfect. Very customer friendly.

MICHAEL R. le

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Le client n'a pas laissé de commentaire.

Dale C. le

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Le client n'a pas laissé de commentaire.

Colette R. le

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I greatly appreciate the ease of transaction from start to finish. Thanks!

mike K. le

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Everything was on time. The people were great. I'd like to thank them for their help.

Brian J. le

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Le client n'a pas laissé de commentaire.

Robert O. le

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I was treated well during this transaction. The truck was running and warm when I got there. The only issue I had was I ordered a dozen moving pads and there was only 4. That made the move not as smooth as it should have been.

Kimberly N. le

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Le client n'a pas laissé de commentaire.

Michelle S. le

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Le client n'a pas laissé de commentaire.

Jennifer H. le

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I wanted a delano or buffalo location but due to trucks only being at st Michael which is 22 miles vs 12 from my home it kind of was bad due to the mnk mileage charges

Tracy B. le

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It was great. Easy in and out. Truck was warmed up and ready.

Kate M. le

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Le client n'a pas laissé de commentaire.

Dave H. le

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These folks have great service. The only thing to note is that they said don't break the plastic seal on the dolly and you won't be charged for it. There was no plastic seal, so I hope I am not charged. I forgot to mention to the lady when I returned the truck.

Tom K. le

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Le client n'a pas laissé de commentaire.

Randi G. le

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Le client n'a pas laissé de commentaire.

GWEN R. le

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Can’t think of anything. These people were great!

jay O. le

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Great check-in of rental vehicle after use. Process was quick and efficient.

Mark B. le

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Le client n'a pas laissé de commentaire.

Gary P. le

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Le client n'a pas laissé de commentaire.

Bradley S. le

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Le client n'a pas laissé de commentaire.

Jason C. le

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Amazing experience and service, as always! Thank you all!

Nicole W. le

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Parking lot area is muddy due to weather. Limited places to park.

Mark H. le

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Perfect experience thank you

Amy K. le

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The woman who helped us was great! Super patient and answered all our questions.

Erik H. le

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There was no real convenient place to park the truck

Nathan B. le

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I got what I expected. Everything worked fine. Thank you again.

Paul M. le

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Le client n'a pas laissé de commentaire.

Abby M. le

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They had a storage space and a truck available always.

Nathan B. le

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I had a good experience renting from this uhaul location. I would rent there again if needed, and would refer people here. No improvements needed, I feel I got what I paid for. Thank you.

Stephanie J. le

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I love this location! She’s always friendly and it’s always a great experience.

brian M. le

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we reserved 26' box truck online w/cc , the night before. At plymouth,mn, left sioux falls sd @ 5am. One hour from plymouth we get a call, no truck now available. already about 20 miles off course and only available units are a 20' box and a trailer, another 30 miles away. 50 miles total each way from where we wanted to rent from. we were a 90 minutes late for pickup. BUT EVERYTHING AFTER THAT WENT GOOD,

Adam E. le

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Not well staffed, called several times no answer ( during business hours). No place for public parking, very tight to get trucks in and out. Person working at time of pickup was very nice and friendly (Kelly).

Robert B. le

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Le client n'a pas laissé de commentaire.

Scott F. le

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Le client n'a pas laissé de commentaire.

Timothy O. le

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Le client n'a pas laissé de commentaire.

Amy N. le

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Le client n'a pas laissé de commentaire.

ARLESHA B. le

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There was no space to move my truck or vehicle around they have poor shingles on the roof that causes the storage too late my things were damaged in there and they did not respect that .

Gordon M. le

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Excellent service, met all my expectations

William V. le

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Le client n'a pas laissé de commentaire.

Ivan O. le

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She was friendly & Knew exactly what she was doing and I was in & out in just 5 minutes!

William R. le

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Great customer service at Superior Storage of MN

David C. le

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Le client n'a pas laissé de commentaire.

chris U. le

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Le client n'a pas laissé de commentaire.

Lance T. le

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My back went out during the move so I wasn't able to get the truck back on time. I tried calling, but they weren't open yet, so I set my alarm to call the moment they opened, but got a call back from them first and I explained the situation. The owned later called me very unprofessionally and rudely and threatened my other services viability and verbally berated me for 20 minutes instead of letting me try to work on getting additional help to get the move finished and vehicle returned faster. Later that day when I did return the truck I made a special point to sweep out the entire back of the truck with a broom and return the broom to its respectful storage locker, but was not only charged another day for the truck, but also a $50 "CLEANING" fee! :-/

Sharon S. le

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Le client n'a pas laissé de commentaire.

JEANIE P. le

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More area for drop of. It’s seems there doing construction at the location maybe there will be more of a area for drop off. As we parked it as close to the office as Possible. Other wise a nice place.

JOSHUA K. le

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This was the best storage company I’ve ever used. Luckily they currently have a new additions going up since there is always a waiting list. I would highly recommend them if you have storage needs.

JEREMY K. le

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On your website you provide a list of "moving helpers"...I selected one. I paid the fee of $165 . They never showed up never called. I did contact them 3 days prior to confirm and did confirm they would be there..NOW..I am upset that UHAUL has not refunded my money..?..I waited again on hold for 114 minutes with the moving help department..Nothing done...UHAUL..what are you going to do..?..This leads me to the conclusion that UHAUL doesn't care. Got there money and gone.

Zachary R. le

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Le client n'a pas laissé de commentaire.

Jessica A. le

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I have had a horrible experience with U-Haul. First, they didn't have the size truck I wanted (a 26' truck) at the location I needed. They offered me a 20' truck but charged me the same price. Then I needed to take two trips to move all my stuff, which resulted in me getting charged more mileage fees. Also, the truck gas level was completely empty when I got there so I had to fill up with gas and U-Haul didn't reimburse me for it. I contacted customer service and they said they would reflect all of this in my final charge. Nope, I was charged the full amount.

Alison S. le

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Difficult to drive to back with truck and trailer. Staff was amazing in accommodating easier access