I got a extra charge for following instructions from the office. I was told to drop the truck on the side of the gate and put the key in the box, in which I did. I returned the truck early so I received the check out email after I was gone. I don't think that was fair.
Clynisha Clark
Customer Reviews for Supra Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Easy friendly and great customer service
Famian FlemingThe truck was filled with trash, and I was significantly overbilled.
Gabriel MireThe man who came out and checked in the truck was actually one of the nicer people i have ever seen. He was not a Uhaul guy (car dealer) but man he was a great dude.
Scott NokeYes, do young man was very professional. Excellent service à la clientèle. Yes, I would recommend to anyone in my families and friends or coworkers. Thank you very much for your services.
Veverly G HarrisFriendly service, Fred was very helpful. Thank you Fred
ALEXANDER CRUZDrop off was effortless. No complications and no unexpected charges on the bill.
Joe DisalvoFred Bent over backwards to help me, Great Service
TYLER GARRETTNone needed
Samaria HaliburtonThis was actually a car dealership. I appreciated that I could drop off the truck so close to my destination.
Laura FinfrockFriendly, professional service made my moving day better than expected. Merci.
teresa RossDrop off was easy and fast. Thanks kindly.
THELMA LIBURDVery nice people there. They had a variety of different size moving trucks. I just walked in and asked if one was available and they set it up very fast in the computer. Merci!
JAMES NICHOLSNothing everything was perfect
SHERRIE SHULERNeed refund on services I did not use
WALTER AINSWORTHThis location and staff was excellent. It's U Haul Service that needs improvement. This is the second time in 60 days i have reserved a truck with U Haul and the equipment, pick up time nor location was available. What is the purpose of a reservation. I spent 1 1/2 hours on the phone myself Saturday morning finding the equipment I needed at a close location. Fortunately the staff here was great and made up for the aggravation with your customer service people.
KATHERINE WILLIAMSMauvais service à la clientèle
Lina pierreGave me wrong truck and chanrged my card 2 times also extra fees
LEON NEALGreat service and friendly staff
MAURICE COUSINSUpon arriving at 1:45 PM Nobody was present at uhaul office. Only one guy working in the shop next door. He told me I needed to wait a half hour for the "boss" to get there. I was unable to do so as I needed to get back to work. Again this is 1:45 in the day! I used the Drop box/ checked the fuel level and left. This is what ive always done at each location
Cory KennedyThis is the worst place to rent anything from poor service no customer service at all in the vehicle was disgusting I took videos and pictures in which I plan to upload every single outlet that I can everyone needs to know what happen with this rental not to mention I drove 20 miles and was charge for at least 100 miles I really don’t understand itWhat should’ve been about a $35-$40 rental at the most turned into two something they’re literally going to make my account go overdrawn because of this and I can’t even straighten any of it out please till Monday totally sucks don’t trust U-Haul at least this store
Judy LeblancUhaul confirmed to me a different address. I was there but no truck and the administrator (third party) didnt know where my truck was. I had to call UHAUL and finally found out that they changed my pick up location, Poor service, as they should have let me know in advance.
PABLO SALDIAS