Évaluations des clients Supreme International
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Supreme International
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Thomas G P. le
Service was good, the truck itself needs a alignment badly. I was not happy with the truck and the way it ran but I need it and therefore took my chances.
Tawaukee T J. le
I put gas back where it was but still got charged for more.... just seems a little greedy!!! But it is what it is!!!! Truck was new and convenient location so that was a plus....
VERONICA W. le
The location in Calumet City Is where we picked up our rental. 1. The pickup time for was 9am. The office was closed. When calling the location the call was forward to a fax machine or voice mail. When the agent finally arrived it was a few minutes before 10am. 2. The vehicle itself was a little difficult to handle. The gear shifts need to be checked. While driving twice the gears switched to neutral. Also, when switching gears the vehicle wouldn't go straight into that position "R,D", had to do it several times. It was just a miserable day to move. Smh
Beverly Y W. le
Truck ran bad and damages on it ...
VaShan K. le
Explaining the location of the truck was not accurate, instructions given to me was truck is located last truck on west end of parking lot. I spent approximately 20 minutes trying to unlock last truck on west side of parking lot, it wasn’t until I called for clarification that I was directed to a parking lot behind another building next to 2100 Sibley. Next the code I was given didn’t work on lock after spending 20-30 minutes trying to get the truck, I had to call again and after several attempts they had to send someone out, he also had a hard time opening the lock, I asked to switch to another truck with wasting 2 hours of my time, then I had to move in the rain. I had to call several times for assistance, if the pickup process was easier I would have had about 30%of my move done before the rain started.
DONYELL C. le
Ensure all vans are clean
Lisa MARIE J. le
The size truck that I had reserved and was confirmed was not available due to a delay at the time of my scheduled pick up at 9am. I was offered a cargo which was way too small but I had no other option as I had to move that day.
Abel O A. le
The truck was falling to pieces. The steering was so bad in the truck I feared for my life. I had to try to guide it so many times that I was scared to drive it. The brakes were constantly squeaking and there was a sensor pulled out from the brakes on the front left. The place was hard to find and when I asked about paying cash or at least putting a down payment I was told I couldn’t and only Indiana let’s you pay in cash.
Samuel O O. le
Great service
NaTanya michelle C. le
The business was not open when I arrived and my rental was picked up at least 20 min later than scheduled.
Saundra D S. le
When I got there at 8:50 as suggested, no one was there. At 9:10, no one was there. No one came until about 9:20. Then the 26’ truck I reserved several days ago, was an hour and ten minutes late, costing me a few hundred dollars in hired help time. When the guy who had it showed up, he apologized, but the damage was already done. They put us an hour behind my scheduled time. It was embarrassing to bring the truck late when I expected my hired help to be on time. I want a full refund. The service was terrible.
KEZIA B R. le
everything was as expected.