Évaluations des clients Supreme International

Sales person was rude

I recommend don't go there they stole my card number in double charged me I'm suing

Advertise more about your great business.

This uhaul location is located in the bottom of a basement that looks like a janitor closet. It is packed to the top with mess. Gallons of Canola Oil to the top of the ceiling. Garbage everywhere. He was very rude and On the phone while servicing me. It was a terrible experience. The truck was in bad condition also.

I believe that the Transmission is slipping out of gear

Service was great I don't know if you can get any better...

Maintainance of your vehicles,to always depend on you

Inform customer about the proper way to return a truck after business hours.

My visit was plsentent

nothing stay the same .

Great customer service, very helpful and courteous

Good rates clean good conditions. They will also work with you. Great service

I really appreciate your business. I will be back this week for another truck to finish the move. Thank you

Saw sawq cry

I was over charged and not informed of return policy

The site took over an hour to process the rental(auto transport trailer) they did not have adequate gear to assist either the install. If I was not personally prepared I would have had to leave and go to another location

Have coffee and donuts

You being a large Corp why are you stealing from the poor?

Better location, cleaner office space...but the agent did stay open late to accommodate our need to rent a van.

Service was good, the truck itself needs a alignment badly. I was not happy with the truck and the way it ran but I need it and therefore took my chances.

I put gas back where it was but still got charged for more.... just seems a little greedy!!! But it is what it is!!!! Truck was new and convenient location so that was a plus....

The location in Calumet City Is where we picked up our rental. 1. The pickup time for was 9am. The office was closed. When calling the location the call was forward to a fax machine or voice mail. When the agent finally arrived it was a few minutes before 10am. 2. The vehicle itself was a little difficult to handle. The gear shifts need to be checked. While driving twice the gears switched to neutral. Also, when switching gears the vehicle wouldn't go straight into that position "R,D", had to do it several times. It was just a miserable day to move. Smh

Truck ran bad and damages on it ...

Explaining the location of the truck was not accurate, instructions given to me was truck is located last truck on west end of parking lot. I spent approximately 20 minutes trying to unlock last truck on west side of parking lot, it wasn't until I called for clarification that I was directed to a parking lot behind another building next to 2100 Sibley. Next the code I was given didn't work on lock after spending 20-30 minutes trying to get the truck, I had to call again and after several attempts they had to send someone out, he also had a hard time opening the lock, I asked to switch to another truck with wasting 2 hours of my time, then I had to move in the rain. I had to call several times for assistance, if the pickup process was easier I would have had about 30%of my move done before the rain started.

Ensure all vans are clean

The size truck that I had reserved and was confirmed was not available due to a delay at the time of my scheduled pick up at 9am. I was offered a cargo which was way too small but I had no other option as I had to move that day.

The truck was falling to pieces. The steering was so bad in the truck I feared for my life. I had to try to guide it so many times that I was scared to drive it. The brakes were constantly squeaking and there was a sensor pulled out from the brakes on the front left. The place was hard to find and when I asked about paying cash or at least putting a down payment I was told I couldn't and only Indiana let's you pay in cash.

Great service

The business was not open when I arrived and my rental was picked up at least 20 min later than scheduled.

When I got there at 8:50 as suggested, no one was there. At 9:10, no one was there. No one came until about 9:20. Then the 26' truck I reserved several days ago, was an hour and ten minutes late, costing me a few hundred dollars in hired help time. When the guy who had it showed up, he apologized, but the damage was already done. They put us an hour behind my scheduled time. It was embarrassing to bring the truck late when I expected my hired help to be on time. I want a full refund. The service was terrible.

everything was as expected.

I didn't drive far only 4 miles , the gas gauge didn't move. So why did I have to put more gas in the truck !!

GOOD CUSTOMER SERVICE WILL ALWAYS COME BACK WHEN I NEED A TRUCK

Nothing will rent from you again.

The brakes went out could've had a accidentI/Check the brake & brake fluid before renting . Thanks

Nothing! Everything was perfect!

I was over charged by $200.00 when my contact was closed out. PLEASE REFUND MY MONEY IMMEDIATELY WITHOUT DELAY....

After I overfilled the gas I was charged a $10 fee for gas

Great

It was only 1 truck size available but when I called before hand for the 26ft truck I was told it was available but when I get there mins later they only have 10ft plus $1.49 a mile but I was quoted $1.19 per mile anyway not being able to have the large truck made me have to use more milage because I had to make more trips in order to get my things out of a 4bedroom house!

Really nothing

Had a very bad drag to the transmission and very expensive at this location..

I was taken advantage of and over charged I would not recommend Uhaul to anyone

There are multiple billing issues that I am still trying to resolve I WILL NEVER USE UHAUL AGAIN.