Great service
Olugbenga O.
Customer Reviews for Supreme International
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Good service
ADETOKUNBO S.My truck didn't come with a dolly and I was charged 20 $for two days for something that's was never even on the truck I want a refund for that portion.
Corinne M.It not well lighted in the parking lot to return the truck that's the only thing. You needs more lights for night and late nights return.
Ivan T.The entire experience with Uhaul has been horrible. I requested a location near my house to pick up the truck. However, I received a location 45 minutes from house. Customer service said that I should have received a call the day before, which I never did. I had to get a 10 ft truck instead of 15. I still had furniture in my apartment after. The moving crew showed up 3 hours late. Which I understand because they had a flat tire. But that really set me behind. I then dropped my truck off at the Sibley location. I asked the guy there if I needed to do anything before checking out. He said no. The next day I received a call that my truck was late. Now I was charged an additional 70 $for a truck I dropped off two hours before the time I was allowed.
Aquita B.As far as the customer service goes. There's nothing to do, just wish this lication had longer hours.
ADREAN A.It was great
CLEMENTINE W.Have enough vehicles so that people won't have an issue when picking up
DONNA G.Better customer service
EUGENE G.This u haul location was the worst one I ever went too. I had to pay double the amount plus they are still taking out and it's been over 3 days. I will NEVER DO GO THERE AGAIN. IT WAS CHEAPER IN MARKHAM THAN DOLTON WHERE I LIVE. CRAZY!!!!
TASHA F.Fast, easy and convenient
Darius N.Keep improving
AKINTUNDE O.The truck was very dirty in side and a pair of glasses was already inside the truck I had to clean it before use
LAKISHA M.Don't overcharge customer for gas that was replaced and extra mileage. I need customer service to fix. I have pictures!
Bruce D R.FANASTIC LOCATION
BABAJIDE O.Get New Trucks . That one run like a piece of shit . 😩
LARRY B.Didn't get the truck I reserved and they changed the location on the same day.
KERRY E.I was charged for fuel when the gauge was returned to the exact level the vehicle was received on and the vehicle was returned with less mileage and at an earlier time than stated.
JOSEPH F.Sales person was rude
TIMOTHY M L.I recommend don't go there they stole my card number in double charged me I'm suing
YAKIRA T I.Advertise more about your great business.
OLIVIA D H.This uhaul location is located in the bottom of a basement that looks like a janitor closet. It is packed to the top with mess. Gallons of Canola Oil to the top of the ceiling. Garbage everywhere. He was very rude and On the phone while servicing me. It was a terrible experience. The truck was in bad condition also.
Ashley LM H.I believe that the Transmission is slipping out of gear
SHEENA C R.Service was great I don't know if you can get any better...
ANGIE MELISA F.Maintainance of your vehicles,to always depend on you
JOHN A M.Inform customer about the proper way to return a truck after business hours.
juan B.My visit was plsentent
CARTER-BRYANT B.nothing stay the same .
WALTER JR B.Great customer service, very helpful and courteous
Brooke S M.Good rates clean good conditions. They will also work with you. Great service
NICKIA b W.I really appreciate your business. I will be back this week for another truck to finish the move. Merci
Beverly JUNE A.Saw sawq cry
ROY D B.I was over charged and not informed of return policy
IMARI D G.The site took over an hour to process the rental(auto transport trailer) they did not have adequate gear to assist either the install. If I was not personally prepared I would have had to leave and go to another location
ROOSEVELT S III H.Have coffee and donuts
MARCUS D F.You being a large Corp why are you stealing from the poor?
ANITA D S.Better location, cleaner office space...but the agent did stay open late to accommodate our need to rent a van.
DELPHIA M.Service was good, the truck itself needs a alignment badly. I was not happy with the truck and the way it ran but I need it and therefore took my chances.
Thomas G P.I put gas back where it was but still got charged for more.... just seems a little greedy!!! But it is what it is!!!! Truck was new and convenient location so that was a plus....
Tawaukee T J.The location in Calumet City Is where we picked up our rental. 1. The pickup time for was 9am. The office was closed. When calling the location the call was forward to a fax machine or voice mail. When the agent finally arrived it was a few minutes before 10am. 2. The vehicle itself was a little difficult to handle. The gear shifts need to be checked. While driving twice the gears switched to neutral. Also, when switching gears the vehicle wouldn't go straight into that position "R,D", had to do it several times. It was just a miserable day to move. Smh
VERONICA W.Truck ran bad and damages on it ...
Beverly Y W.Explaining the location of the truck was not accurate, instructions given to me was truck is located last truck on west end of parking lot. I spent approximately 20 minutes trying to unlock last truck on west side of parking lot, it wasn't until I called for clarification that I was directed to a parking lot behind another building next to 2100 Sibley. Next the code I was given didn't work on lock after spending 20-30 minutes trying to get the truck, I had to call again and after several attempts they had to send someone out, he also had a hard time opening the lock, I asked to switch to another truck with wasting 2 hours of my time, then I had to move in the rain. I had to call several times for assistance, if the pickup process was easier I would have had about 30 %of my move done before the rain started.
VaShan K.Ensure all vans are clean
DONYELL C.The size truck that I had reserved and was confirmed was not available due to a delay at the time of my scheduled pick up at 9am. I was offered a cargo which was way too small but I had no other option as I had to move that day.
Lisa MARIE J.The truck was falling to pieces. The steering was so bad in the truck I feared for my life. I had to try to guide it so many times that I was scared to drive it. The brakes were constantly squeaking and there was a sensor pulled out from the brakes on the front left. The place was hard to find and when I asked about paying cash or at least putting a down payment I was told I couldn't and only Indiana let's you pay in cash.
Abel O A.Great service
Samuel O O.