Le client n'a pas laissé de commentaire.
TIMOTHY FLOWERS
Customer Reviews for Sureguard Rental Park
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Not a thing. It was a pleasant experience.
Marjorie E BrunoCharged me for 2 gallons of gas unnecessarily. It's a digital meter so it's not as perfectly accurate as an analog one. There's no 3/8th tick mark so it's not accurate. Again, poor service.
Peter Larsen IIInothing
William DantePerfect
Edwin ArmstrongI was told that I could drop the dolly to any Uhaul location in Spring City, TN. I tried to drop it off at one location 10 minutes from my home. The representative was rude and very unprofessional. So I dropped the dolly off at the drop off location on my slip in Pikesville, 1 hour from my home. Please call me if you would like more information on your rude representative.
Scott A. KnoxThis location wS super. Had 2x 26' trucks and saved me from having to go to another u haul place fir our 2nd truck
FRANKIE LEAFriendly and courteous staff, well managed store
Ted StraubelDropped online as the attendant wasn't there. Sign says the office was closed.
Craig BarneyThe tow dolly was not in the best shape. Chains for the car were missing s-hooks and unusable. Proprietor did not help loading the car.
Sergio ChavianoClay is awesome and made sure the trailer I needed was available. I highly recommend!
JON FERRENTINOPolite and helpful staff would go there again.
Travis GauldinClay was very personable and friendly. He made the whole process of renting easy and reassuring. I would recommend his facility 100 %.
Jessie DittmanNo one was available for drop off even though the truck was dropped off during their stated hours of operation. The geo-location wasn't working in the app so I just had to trust that I had done everything correctly and drop the key in the drop box.
Chris HowardFast friendly service!
Aaron KollsmithClay was great to work with and we would rent from again in a heartbeat!
Jeffrey Randolphi had to go to other u haul locations before i got to this one, nonetheless, the job eventually was done.
Brenda DavisVery friendly staff
Richard NewgentThe trailer was solid and pulled like a dream.
Richard JacquesClay is awesome! Thanks, Clay!
David FurgiueleHad to take the truck to a different location for service
Daeja BeckomHad to take the vehicle to a different location to have it serviced. Low tire pressure light was on.
Daeja BeckomSimplify the return process when the truck has to be returned when the office is closed
Clayton StrawnVery helpful and professional
Daniel BrownClay is great! Always very helpful and accommodating!
JOHN RIGGVery friendly and a pleasure to do business with.
Paul BedwardClay and "G-Mom" were an absolute delight to work with. We have only praise and appreciation for these two. They went above and beyond to make sure we had everything we needed to move. Our move has been very difficult with many trips to SureGuard to rent trucks and trailers. Merci.
James BeeneI dropped off the pull Dolly earlier in the day and returned the truck later. The gentleman was very nice in assisting in where to place both of them.
JAMES BARKERThe service at this facility is top notch. Everything was ready to go when I arrived, the equipment was clean and in great working condition, and the check out was quick and easy. I really like the U-haul online processes. Reserving, check in, and check out is super efficient and speeds everything up.
ROBERT LOWEClay is Awesome and very easy to work with. Definitely would recommend him. Thanks joey
JOSEPH BLANKENSHIPClay was friendly and very helpful
JON FERRENTINOThe young lady at this location went above and beyond to help us out will use them again
BOBBY ALLENGreat and friendly service!
WILMA FERNANDEZVery convenient. Clay was very accommodating when we needed to rent a 2-wheeler on the day we unloaded
Edwin ArmstrongNot much,they did a lot of things wright ! !
ROBERT COBURNTruck smelled like cigarettes. And there was a cigarette butt in the floor
BENNETTJAMES KUDDERWell I had to have it changed to this guy because peacock express in crossville informed they no longer do trailers. He also told me to leave it anyway, wasn't doing that and getting screwed then told me to take it a mile down the road. The guy at sure guard though was beyond excellent!
Sandra WalkerApp is glitching
JOEY PRATERProfessional friendly fast easy !!clean. AAAAAA excellent
rose hembrookAwesome
Joey BlankenshipClyde was Awesome
joey blankshipClay was helpful and assisted us with dropping off our truck! We accidentally left our cell phone in the truck and had to come back and get it. He assisted us with getting back into the truck and he was kind and helpful!
HOLLY STEPHENSClay was very helpful he answered all my questions and was very polite thank you for a great experience
Rachel RamseyMake sure all lights are working when returned and fixed before next rental.
johnny CainKeep transport updated
Charlene Trussel MeekerEveryone was really nice thanks
Mary DickersonYou need to put brakes on all your trailers
MARIA GONZALEZ GRIMALDOClarity was an issue on both ends, but the company was able to compensate me. By the company I mean the headquarters.
CYNTHIA NASH