Better tracking system for the equipment.
Richard G.
Customer Reviews for Swango Tires And Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Friendly people
lyster C.great location and the team goes out of their way to help in any way they can i was impressed with the high level of customer service
Damian G.The process of the 17-foot truck rental was easy and quick. The truck was just the right size and I had no problems with it. The staff was extremely kind. It was a pleasure to work with them. I will definitely rent from Swango Tires and Auto again and I highly recommend them for your next U-Haul rental.
Camellia D.I absolutely love the guys here!! I have rented there 2 times now! And this is the only location I will ever rent from!! You guys are amazing!!!!!
Ashlee M.Swango Tires & Auto in Jones Creek went above and beyond assisting me with my rental. They also had the correct size ball hitch in stock which made my trip possible. The team at Swango assisted me in loading and securing my car. This provided great piece of mind. Big thank you Swango!
Don K.These guys were so great! They helped us get a truck that they didn't have and went out of their way to help us on a Sunday! I would recommend them for sure!
Corey W.The people here were very friendly and will bend over backwards to help the customer get what they need. Will use them again for sure
Lynse E.The customer service was great. He was very accommodating and helpful!
Cathy G.This is a private tire and auto repair business that also handles U-Haul equipment. They are particular about wanting to ensure you have a good experience and are very flexible in the way you can deal directly with the person who handles your rental - calling and text to personal cell especially for after-hours issues. The only advice I can give is to make sure you arrive well ahead of schedule as they review and double check paperwork rather than everything being ready. Overall, a great place to rent from if you are in the freeport area.
Torsten M.So easy and helpful
Bonner J.They were very nice people, it was a pleasure to work with them.
Caroline M.The guys there were great, no complaints.
Jason M.Great Service, friendly and very courteous. Highly recommended
Feroz M.These Guys here great!! Friendly and helpful!!
Tracy G.Great service and very helpful. This is the place to go for your travel needs.
Zachary M.Good people, super nice and helpful.
Cal M.Service was great, friendly, and helpful.
Kyle L.Awesome customer service!
Nicole M.Rick and his family at Swango's were excellent to do business with. They were able to help me out with a rental when another local UHaul cancelled without any warning. I was driving from 1,5 hours away to pick this up to clean out some of my late sister's belongings. truck was ready to go, and the people at Swango's were very very nice and pleasant to work it. I would recommend them, and I would rent from them again.
Cody C.Met me on a Sunday to return equipment, even though they were closed. Very good service.
LARRY W.Great people to work with. So happy with our experience
Deborah W.If all U-Haul locations were like Swango's, they would never get a single complaint again. They had the truck clean and ready. Friendly, professional. I give them an A+ rating.
OVIDIO V.They went out of their way in every aspect. Great people!
STEPHEN M.Wonderful service from great staff
Sandie S.Very professional and friendly service
James S.The people at Jones Creek were very helpful. Went above and beyond to help with the drop off. They actually met me on Thanksgiving day so I could return the unit. They were very professional and courteous.
BENNY U.A week prior I had made a reservation at the U-Haul Neighborhood Dealer at 321 W. 2nd Street, Freeport TX, reservation # 23371306. I arrived at 3:15pm, & the trailer I reserved was not available. I called customer service, they said I could get a trailer in a nearby town at Swangos Tire & Auto. I had just driven 520 miles from Oklahoma, & the Port in Freeport closes at 4pm. I picked up a newly reserved trailer at Swangos, & made it back to the port at 3:52pm; thankfully U.S. Customs allowed me to still enter & pick up my cargo. I then had another 95mile drive to Cypress Texas to stay before heading back to Oklahoma City. Something is wrong with UHauls reservation system, & UHaul customer service offered nothing to make up for the mistake. The UHaul Neighborhood Dealer at Swangos really went far out of their way to help me secure the trailer & get back to the Port before close; these guys rock, they were a monumental help!
JOHN K.They want above and beyond to make sure that I got what I needed and were extremely friendly. Highly recommended
ANDREW H.Perhaps have a drop off location for the keys and contact U-Haul about the web check-in as it was not working.
THOMAS G.Excellent Customer Service. Good people to work with!
DEBORAH LYNN W.Good customer service.
BYRON B.This has become my preferred location. Best customer service, period. You won't find a better experience than here.
Steven D.