Évaluations des clients Swap & Shop Pawn Shop

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Swap & Shop Pawn Shop

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Rene Q. le

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Le client n'a pas laissé de commentaire.

Wayne B. le

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Le client n'a pas laissé de commentaire.

George R. le

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Frank was nice enough but defiantly need some computer experience. The place was busy and he had no help

Salvatore D. le

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Le client n'a pas laissé de commentaire.

Donna B. le

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There was a discrepancy about the blankets. I was told that this rental site doesn't rent blankets, but we must purchase them. Upon returning the truck without the blankets, I was told I had to return them. It was a big inconvenience as I had to drive back and forth, over 40 miles total.

Watson D. le

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Le client n'a pas laissé de commentaire.

Gayle D. le

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Le client n'a pas laissé de commentaire.

Rene Q. le

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Fix YOUR system so it 'remembers' my information, so it doesnt have to be entered manually every time I rent a trailer from this location...which is quite frequently!

Alina T. le

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The photo of the front of the U-Haul did not match what the front of the actual U-Haul looked like. I updated it in the app when it asked for photo confirmation, but it just seemed a little sneaky to have a picture of a clean non-dented U-Haul when that was not the case. I'll still always use U-Haul though.

Devin B. le

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The guys at the front counter were very unprofessional. They didn't review the roadside assistance, the insurance or even help me locate where the truck was in the lot. They just ran my credit card, handed me the key and said to look for an email. When I got the email to take pictures of the dents in the truck the timer had expired and I had no way of marking where the dents were. Also the truck and the car transporter weren't even at the same location! They told me about 24 hours before that they were at two different locations and one of them closed early and I wasn't able to pick it up until the next day. I had to leave work early to pick up. I'm very VERY upset with this. I'm never using Uhaul again.

Eric B. le

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Le client n'a pas laissé de commentaire.

Stacie C. le

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Le client n'a pas laissé de commentaire.

Rich B. le

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Le client n'a pas laissé de commentaire.

don K. le

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Le client n'a pas laissé de commentaire.

daniel R. le

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the only help we got from this location was "all I need is the keys"

Donald J. le

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Truck was not clean and stunk like a horse farm..Terriable experience

Jonathan R. le

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Le client n'a pas laissé de commentaire.

RENE' Q. le

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Change nothing because there is nothing to improve. This is a good location to rent from.

michael F. le

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We had issues with the online reservation, and we aren't sure of where they started. When we arrived to pick up the van, there were two different reservations under two different names for our van, and there was insurance added to the total order which we initially declined online. The clerk couldn't remove the insurance or modify the order without a call to U-Haul, which took 30 minutes to correct.

Ernest H. le

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To Whom It May Concern: The owner was very unprofessional and charged me for cleaning after I informed him that the truck was dirty before I left the facility. I will never use this location again and I would not recommend this location to anyone.

Anthony F. le

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Le client n'a pas laissé de commentaire.

Anthony V. le

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Le client n'a pas laissé de commentaire.

joseph A. le

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Nothing at this time.Very happy with the experience.

Daniel A. le

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Le client n'a pas laissé de commentaire.

Carean D. le

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The facility was closed when I arrived, but I was able to drop the trailer off and they checked me out the next day without any problems. Thank you so much!

fikry H. le

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i will be back to the same place every time i need the equipment

Ryan R. le

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Le client n'a pas laissé de commentaire.

Samantha W. le

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First of all it is in an unorganized messy pawn shop. I had to swipe my credit card 3 times for the transaction to work because they did not have a chip reader. Then when trying to accept terms & conditions the touchpad to sign wouldn’t work so we had to start the entire transaction over even though I did a mobile reservations and pickup!

Debbie S. le

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Nothing, everything went perfect, very easy and accommodating.

Karen H. le

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No improvement needed.

shahid R. le

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Very helpful

Mark B. le

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Le client n'a pas laissé de commentaire.

lenny A. le

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Le client n'a pas laissé de commentaire.