Telephone support line was dxcellent; called 2 times on day of reservation, both times operator was clear, empathetic, informative, concise and helpful. I was most impressed with the customer care.Peter S.
Sweet Wheelz Auto Styling
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.TREVOR S.
Le client n'a pas laissé de commentaire.SYEDQASIM B.
Le client n'a pas laissé de commentaire.Eddy Rafael E.
Le client n'a pas laissé de commentaire.the lan B.
Le client n'a pas laissé de commentaire.Franco D.
Le client n'a pas laissé de commentaire.Dhavalkumar P.
This is the ONLY place I've rented a U-Haul from where I was actually happy afterwards. No issues with the van, no issues with the service, no issues with the reservation. Just no issues (which is an absolute first with U-Haul). The only thing I would suggest (which has to do with U-Haul rather than this location) is actually getting some sort of receipt or confirmation of the final charges. I didn't receive anything that said "transaction complete....here's how much we're charging your credit card".Chandra C.
Le client n'a pas laissé de commentaire.SANJEEVKUMAR B.
Le client n'a pas laissé de commentaire.VICENTE P.
Le client n'a pas laissé de commentaire.ANDREWWAYNE K.
The person in-charge was very humble. Overall a good experience.Sumit B.
Le client n'a pas laissé de commentaire.Ayush K.
Today I rented 2 times, one cube van in Morning, returned, had lunch and again needed smaller cargo van. Paid twice for the day and also paid twice for Insurance. I think it's not fair to charge twice, and learned my lesson. SORRY TO SAY, BUT WITH SUCH BAD POLICY, AND WASTING SIMAR TIME, AS IF I AM A NEW CUSTOMER, AND NEED TO DO ALL STEPS ALL OVER AGAIN, ABSOLUTELY NOT ACCEPTABLE. VERY BAD CUSTOMER SERVICE AND NO APPRECIATION. NO CHOICE SHOULD NOT COST EXTRA UNNECESSARY AND APPRECIATE ANY REFUND WHICH MAY CAN ALLOW TO RETHINK. FORGET ABOUT RECOMMENDATIONS.NANDKUMARLAXMAN P.
Thanks !Rizwan K.
Not much!Ninian P.
Be nice with them â˜ºï¸Sadiqullah A.
Le client n'a pas laissé de commentaire.Collin J.
Le client n'a pas laissé de commentaire.Ariel G.
The representative should inform clients properly about returning vehicles after hours. I was just asked to drop the key and rest will be taken care of. Only later did I realize that there is a convenience fee of 20 $if someone else checks out tomorrow. This is certainly not good especially for those who are first time users like me. It just erodes trust because of selfishness of some middle manVedant S.
Le client n'a pas laissé de commentaire.JUANERNESTO S.
Le client n'a pas laissé de commentaire.harry P.
Le client n'a pas laissé de commentaire.MUHAMMAD K.
Le client n'a pas laissé de commentaire.SYEDILMAAN A.
Le client n'a pas laissé de commentaire.Sharon M.
Le client n'a pas laissé de commentaire.Keith M.
Le client n'a pas laissé de commentaire.SYEDILMAAN A.
I was charged extra and did not get any response on complaining about it.Ramesh K.
Very nice services, thanksBeshoui S.
Good locationDEREK C.
Excellent service. Thank youSung H.
Le client n'a pas laissé de commentaire.Jeffrey A.
Le client n'a pas laissé de commentaire.CHRISTOPHER G.
U-haul app for Android. Took me 1,5 hour to pick the track up.Anton T.
Nice crew of staff there.FRANK ANTHONY C.
The after hours pick up and drop off instructions were not clear. The website kept looping when trying to drop the car back. Both times I had to call the help desk (who were great-- Alexis and Jaiyna).Patrick N.
Great service, Thank you !!!Sung H.
The van was not clean when I took it. There was a 4x4 wood piece lying in the front plus some rusted chain and one other pieces lying on the deck which I left as is.Muj H.
Great experience and excellent customer serviceZaheeruddin B.
Good customer service and well greeted. The van is new and well taken care of. I'd recommend it again for sure.Hassan J.
Le client n'a pas laissé de commentaire.CHRISTIAN A.
Your online check in is the worst system...Uhauls central call team were of no help and spent an hour on the phone. Your frontline customer service rep was more interested in getting me off the phone instead of helping. Three different customer service reps later and an hour of my time. The only saving grace was the gentleman at Sweet Wheelz.Helen H.
Tree branches near east side fence (aside 5th Line) have grown into the lot a lot, making parking slightly risky of scratching vehicles, especially U-Haul ones due to their height. Some cutting would be useful.Loli Z.
Very good.chun H.
Le client n'a pas laissé de commentaire.andre S.
I had to wait for truck as pad lock was frozen Truck was not cleaned inside, coffee stains and dusty. With this Covid 19 virus you would think they would have clean and sanitized the inside front cab but they obviously didn't ! They are putting people at risk! Other issue only a 1/4 tank when I picked up.Daniel N.
I got the Truck on rental just for 4 hours on Saturday. Shop was closing at 12:00 PM. While renting i was not told/provided instruction about extract charge of returning truck after business hours. When i got the final bill, they charged 22 $extra just because i returned the truck after shop closing. When i am trying to reach-out to them by email or phone there's no response. I am still waiting to get response from them on this.PARESHBHAI D.
Le client n'a pas laissé de commentaire.Elaine M.
Le client n'a pas laissé de commentaire.Zak C.
Excellent service and experience at my local U Haul centreAnish M.
I rented a 10ft truck and an appliance dolly. It would have been nice to have been offered some help loading the dolly into my uhaul as I was struggling to do it myself right in front of the windows the employees could see me from.Mireille D.
Le client n'a pas laissé de commentaire.Shwetha S.
It was a great experience. From pick up to returning the vehicle was a effortless situation. Would return to this location.Joanne D.
Le client n'a pas laissé de commentaire.Julia C.
The floor of the van was dirty/muddy. Bought a tarp to put on the floor so furniture doesn't get dirty. Other than that everything was in good order.Karla P.
Le client n'a pas laissé de commentaire.allan S.
Good and quick service thanksJacobus B.
Le client n'a pas laissé de commentaire.Abed C.
Great experience! Fadi was excellent to deal with.Gregory D.
Excellent customer service, explained everything very clearly in terms of mileage, fuel usage etc.RAZA R.
Le client n'a pas laissé de commentaire.Sara S.
Le client n'a pas laissé de commentaire.Bartlomiej G.
Le client n'a pas laissé de commentaire.Michael S.
Fadi from Sweet Wheelz Auto is very nice and supportive. I didn't reserve a truck. I walked in for a pickup truck but I am not sure which truck I need. When I told him what I was looking for Fadi said a pickup truck doesn't fit my need. I should get a 15 feet truck. He had one but was reserved by someone. He called the customer and left a message for that if he still needed the truck. When waiting for the customer calling back, he searched other uhaul stores and found a pick up truck in a nearby store. And no nearby stores had a 15 feet truck. He reserved the pickup truck for me. I went to that uhaul store but confirmed a pickup truck is no good for me. At this time Fadi called me and said that customer didn't want the 15 feet truck anymore so I can have it. Without Fadi'help I would not have got a truck for my planned moving on Saturday. I very appreciate Fadi's help.TONGTONG S.
Le client n'a pas laissé de commentaire.Roarke K.
Le client n'a pas laissé de commentaire.Pia P.
Le client n'a pas laissé de commentaire.vinh van N.
Would have appreciate if renter customer rep mention the complete procedure of off hours returns instead of just show drop the keys in drop box or at-least would have mentioned that please watch video before returning the keys. Secondly it will be much appreciative if more time is allowed between the photos. As when I came to return the truck it was raining heavily and I took pictures and then started the return form by the last or second last page it say please attach the more recent picture. It took me three or four time to go back in heavy rain and took pictures to make it recent. This is very annoying online process process. It will be much better to load all the pictures at once and then fill the form.Salman A.