Sweetwater Trading Post was able to provide a unit after the one I reserved was not at a closer location. I had to drive 10 extra miles on the truck due to the distance and was charged for the extra mileage.
Eric E.
Customer Reviews for Sweetwater Trading Post Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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sorry to hear this location is closing
Michael H.Trailer was very good. Support was very good. I have never seen a business site in greater disarray..Totally out of character for the neighborhood
Richard R.Staff very friendly and extremely helpful
Elizabeth S.Excellent service à la clientèle
CHRISTOPHER R.Merci.
Gary J.Dave was awesome! So accommodating, making sure we had enough time to move, friendly, helpful. So thankful our uhaul was directed to him! He's the best!
MELANI F.Phil was great!
Susan P.Everything perfect.
DIMAS R.Totally checked off all the boxes of what I needed, when I needed it!
DEBORAH A.Great service very convenient friendly atmosphere recommended to anyone Excellent location.
DWAINE R.Great communication! Always get my equipment from this location!
Humberto D.Change locations; this place is a junk pile.
JAMES H.top notch facility !! best around
WILLIAM A.Great location! Great person. He is very accommodating…
JEFFERSON M.No suggestions. Everything thing went smoothly.
BARBARA C.The handle on the appliance dolly did not lock in place creating a safety issue. This has been an issue at multiple locations through the years. This should be an equipment check by your operators.
MICHAEL O.Great staff and location for this business. The manager was upfront and knowledgable about process and made me feel empowered renting from him.
David H.Location was filthy, truck was caked in grime and smelled of smoke. Would not recommend.
DANIEL K.Bill was very helpful and was able to accommodate a request for a rental on a short time frame. The physical space for the rental location, however, could use some repair as there are ceiling tiles missing and insulation handing down and it the building appears in disrepair.
CHRISTOPHER T.The whole process was very efficient from pickup to drop off. Very good customer service. Keep doing what you're doing.
ANDREW D.This location needs more 4-wheeled furniture dollies. They only had one and was booked out for weeks. Otherwise was fast and efficient service.
WILLIAM G.Nothing great service fast and easy
John O.Stop over charging.. It's one price online when u check out is a whole other story
DENNIS S.I'm glad I found this place. Easy in and out.
PHILLIP M.Nothing to improve, owner of location was professional, courteous and helpful, 100 % recommend!
James M.Quick service and professional. A++
Nicholas P.Quick and easy, in and out!
Jean-Claude G.Smooth as can be!
Jean-Claude G.Phil was great. Professional, courteous and made the moving experience much easier. Merci!
Susan P.Continue with the excellent customer service.
JESSE R.Helpful and quick. Saved us time and money which was greatly appreciated!
Robert C.Top notch as always
WILLIAM A.Had the resources we needed to get the live done. Je les recommande fortement.
JEAN-CLAUDE G.Owner is a nice guy. Has all the supplies needed and more. Merci.
JOSHUA D.Above and beyond to help us get through this move
JEAN-CLAUDE G.nothing
ADAM M.All in all the 20-footer we rented was clean, low mileage, and the perfect size and price for our move. I appreciated that Bill called me personally to offer us an upgrade from a 10-footer for our out of state drop off. Highly recommend this location.
PAUL K.Can't take anything great service.
DWAINE R.The store did not look organized.
JOSE A.None.
CHARLES P.Quick pick up and return. Thanks for great service!!!
MICHAEL G.Friendly and professional. A+ experience.
LARISSA B.Better entry & exit
JASON C.When we arrived to pick up our rental truck, the agent told us the “truck was illegally driven to his location as a one-way rental from Baltimore to Floridaâ€. He then told us that one of the cables supporting the lift door at the back of the truck was broken and that the door would not stay opened. He tried to get this fixed but the repair was not made. In order to keep the door opened and up, it needed to be supported by a “broom handleâ€. We asked for another truck and were told “I don't have anotherâ€. We needed a truck that day since we were scheduled for a move that day. I could not even open the lift door by myself or keep it opened without stuffing a piece of cardboard in the tracking. We asked the agent for some discount since the truck was damaged. His response was “you already got 100 free milesâ€. We told him that had nothing to do with the damaged, unsafe piece of equipment he was renting to us. When we dropped the truck off at the Tampa location, the destination rental agent, we related the above information to him. He told us this truck was “unsafe and should never have been rentedâ€. We agreed with him. If this door had fallen from the up position, it could have seriously injured someone; the lift door is extremely heavy. He also informed us that the rental agent at origin was supposed to come out to the rental truck and instruct and show us this problem. This did not take place. The destination agent opined, “this problem was no longer the origin agent's problem to deal with since the truck was now in his possession. He further opined the origin agent just wanted to get rid of the truck since it was in his possession albeit from an illegal transport to Florida from Baltimore and it was damaged. The origin rental agent just wanted the rental.†Fortunately we were not injured by this unsafe and damaged rental equipment. We would never deal with this origin rental agent ever again and this incident left an extremely bad experience with us for U-Haul.
Larry K.top notch as usual !!
William A.As usual this place is awesome !! great people !! if they had a pick up truck would be better
WILLIAM A.Bill was great, super accommodating, and kind. Fortement recommandé!
THOMAS D.Good equipment, good prices, good service. I've used this location twice and will use again if I'm in need
PHILIP B.The gentleman I checked the truck into was very accommodating and friendly.
DAVID T.Being better attentive, being truthful.
KATYIA S.Extremely Convenient for drop off. Bill was super nice and on it.
KRIS M.Clerks made sure I had the right size truck to use. The truck was in great condition when I picked it up. Merci.
Zhijian L.The store owner is very upfront and talks the truth. Loved doing business with him.
David H.Very good customer service
KEVIN K.This was the best Uhaul I have ever been at. Bill who helped me was very kind and made sure I did not need anything, and went over trailer safety. Fortement recommandé!
JOHN C.Great location. Great service all around
WAYNE S.Uhaul was good however Elite movers booked through Moving Help was terrible. Avoid them.
KAYCIA W.Check engine light came on. On the return ride. Truck was out of alignment and pulled to the right. Was not offered / informed about SunPass transponder.
VALERIE R.Super easy pick-up and drop-off. Knowledgeable and friendly staff.
JOHN G.Nothing he was great
ROBERT K.Have pick-up trucks and vans available.
HORACIO S.Smooth process, excellent service
JAMES F.My number 1 goto dealer. Always perfection
WILLIAM A.